Laurel Run Personal Care

Pros

• The facility is situated in a beautiful setting in the mountains, with spacious and well-kept grounds.
• Residents enjoy a clean and homey environment that does not feel like an institution.
• The staff is friendly, helpful, and accommodating, creating a positive atmosphere for residents.
• There are various activities available for residents, such as bingo, trivia, music performances, and outings to local shops.
• Many family members appreciate the cleanliness of the apartments and communal areas.
• The independent living area features large, remodeled apartments that residents find pleasant.
• The dining area is described as small but very clean and inviting.
• Residents feel welcomed and engaged through numerous activities designed to keep them active and socialized.
• Staff responsiveness to concerns shows a commitment to resident satisfaction and care.

Cons

• The lack of sufficient care provided to residents at Paramount Senior Living at Chambersburg resulted in multiple incidents requiring reporting, including forgotten meals and inadequate assistance with bedtime.
• Communication regarding emergencies, such as hospital visits, was deemed unsatisfactory by family members, leading to concerns about the standard of communication within the facility.
• Residents have expressed dissatisfaction with the quality of food served, noting that it often gets cold due to delays in meal service.
• Some rooms were described as small and stuffy, particularly the studios, which felt inadequate for comfortable living.
• Concerns were raised about the limited number of activities offered to engage residents effectively.
• The hilly layout of the campus was seen as a safety concern for residents who may have mobility issues while walking around the area.
• One reviewer noted that despite the facility's cleanliness and welcoming atmosphere, the actual care provided did not meet expectations.

Review

Paramount Senior Living at Chambersburg has garnered a diverse range of reviews, reflecting both commendations and criticisms from families of residents who have experienced the facility firsthand. One consistent theme across many reviews is the welcoming and clean environment that sets a pleasant first impression. The picturesque location amidst wooded hills offers residents a serene atmosphere reminiscent of a mountain retreat. Many visitors commented on how the facility doesn’t feel institutional; instead, it exudes a sense of homeliness that appeals to both prospective residents and their families. During tours, staff members are noted for being friendly, knowledgeable, and accommodating, contributing to the overall positive vibe felt by visitors.

However, despite its attractive exterior and welcoming ambiance, some reviewers expressed serious concerns about the quality of care provided to residents. A recurring issue mentioned was inadequate staff attention leading to neglectful situations. For instance, one reviewer detailed multiple incidents involving their father—highlighting moments when he was neglected during meal times or left sitting in a chair overnight without assistance getting into bed. Such experiences raised alarms regarding the reliability and responsiveness of care staff in addressing the needs of residents promptly. While many appreciated the cleanliness of the facility, they argued that an appealing appearance does not compensate for lapses in care.

The activities offered at Paramount Senior Living received mixed feedback as well. Although there are regular social programs designed to engage residents—such as bingo sessions, trivia games, and even outings to local stores—some felt these offerings could be enhanced or better promoted among residents. One reviewer noted that their parents needed encouragement to participate more actively in available activities due to their initial hesitance. Additionally, concerns were raised about communication regarding important incidents such as hospitalizations; one family member described experiences where information flow between staff and relatives was lacking when it came to urgent matters affecting residents' health.

Food service emerged as another contentious topic across various reviews. Several families expressed dissatisfaction with meal quality and serving processes; one resident's family pointed out that food often reached tables cold because meals were held up while waiting for all diners to arrive—a frustrating situation for elderly guests requiring prompt nourishment. While some stated that their loved ones found meals satisfactory or average at best, others reported significant displeasure with food options overall.

On the upside, several reviewers highlighted positive interactions with staff members who were described as attentive and caring toward residents despite any broader issues in care delivery mentioned earlier. The physical layout of living spaces also received praise; many found apartments spacious and newly remodeled which allowed for comfort alongside independence—a crucial factor for seniors transitioning into independent living arrangements or assisted care settings.

Ultimately, Paramount Senior Living at Chambersburg presents a complex portrait: While it excels in creating an inviting atmosphere with beautiful facilities and a range of activities aimed at enriching resident lives, significant areas require improvement—particularly in prioritizing consistent quality care delivery and enhancing food services while fostering effective communication pathways between caregivers and family members looking out for their loved ones’ welfare. Prospective residents might find value in visiting firsthand but should remain informed about potential shortcomings based on existing testimonials before making long-term commitments.

Parks

• Caledonia State Park (2 miles)
• Norlo Park (7.1 miles)
• Tumbling Run Game Preserve (8.8 miles)
• Green Township Park (9.2 miles)
• Falling Springs Trout Nursery (10.2 miles)
• Carroll Valley Community Park (10.3 miles)
• Southampton Park (10.5 miles)

Restaurants

• Adams County Winery (4.3 miles)
• South Mountain Hotel (4.6 miles)
• Thirsty Farmer Brew Works (4.8 miles)
• Little Italy V (5.2 miles)
• Flamingo Restaurant (5.2 miles)
• Giacomo's Italian Restaurant (5.9 miles)
• Land of Little Horses (8 miles)

Hospitals

• South Mountain Restoration Center (4.7 miles)
• Laurel Lakes (10.2 miles)
• The Gettysburg Hospital Corporation (10.5 miles)
• Union Civil War Hospital (10.5 miles)
• Chambersburg Hospital (11.1 miles)
• Summit Health (11.1 miles)
• Cancer Treatment Center (11.1 miles)

Pharmacies

• Rite Aid (5.8 miles)
• GIANT Pharmacy (10.4 miles)
• GIANT Pharmacy (10.6 miles)
• Rite Aid (10.7 miles)
• Walgreens (10.9 miles)

Physicians

• Orange Paul D MD (6.2 miles)
• H Fred Martin (7.7 miles)
• Mont Alto Family Care (8 miles)
• Scotland Family Medicine (9 miles)
• WellSpan Family Medicine - Herr's Ridge (10.5 miles)
• Joel H McGahen OD (10.5 miles)
• MyEyeDr (10.5 miles)

Places of Worship

• St Luke Lutheran Church (7.5 miles)
• Southern Baptist Convention (9.3 miles)
• Living Faith Mennonite Church (10.7 miles)
• Chambersburg Congregation (10.8 miles)
• Unity (11.1 miles)
• Presbyterian Church (11.1 miles)

Cafes

• Kristtany Tea and Brewology Coffee Shop (9.4 miles)
• Panera Bread (10.2 miles)
• Starbucks (10.4 miles)