Age in Place - Erie Region

Pros

• The staff is amazing, very caring and supportive.
• They went above and beyond what was expected.
• The office staff is always readily available to answer questions.
• The office staff is always available and wonderful each time they are needed.
• The caregivers are extremely thoughtful and thorough.
• Loved ones are well taken care of.

Cons

• The company pays employees late.
• The company is irresponsible.
• The company does whatever it wants.
• The company does not raise pay.
• The company does not provide vacation time.
• The company does not offer bonuses.
• The company should not be trusted to enroll loved ones in its services.

Review

Two stark pictures emerge from the accounts tied to this company. On one hand, some voices warn others away, describing a workplace and business practices they deem unreliable. They claim pay arrives late, that management acts without predictable rules, and that raises, vacation time, and bonuses are scarce or non-existent. The admonition is blunt: do not work here, and do not entrust a loved one to sign up for services from them. The negative reviews convey a sense of frustration with financial and policy stability, painting a portrait of a company that seems to put its own administrative priorities before the people it hires and serves.

Against that backdrop, another set of testimonials paints a very different picture. They celebrate staff who are "amazing, very caring and supportive," emphasizing the way caregivers go beyond what was expected. Office personnel are praised for being "readily available" to answer questions, suggesting an excellent line of communication that supports families and employees alike. The tone here is one of gratitude for the people who actually deliver the day-to-day work, rather than the policies that govern compensation.

The care and attention described in these reviews begin at the outset. A common thread runs through the positive picks: care from the beginning is "amazing." Clients describe a start-to-finish experience where help arrives promptly and consistently, and where the office team remains engaged throughout the process. The sense is that, regardless of administrative tensions, the service they receive from frontline staff remains dependable and attentive. The impression is that the people on the ground are delivering a level of service that can feel transformative for families in need.

Further praise centers on the people who work directly with families. "Such nice people to work with and to have care for your family" becomes a recurring sentiment, paired with compliments that caregivers are "extremely thoughtful and thorough." The result is a high degree of confidence that "your loved ones are well taken care of" when these caregivers are present. The emphasis is on warmth, professionalism, and a careful approach to daily tasks that keep loved ones safe and comfortable. In these accounts, the caregiving experience is marked by genuine consideration, steady competence, and a reassuring presence.

Taken together, the stories highlight a dual reality: strong, compassionate care delivered by dedicated staff, alongside concerns about how the business runs behind the scenes. The repeated praise for communication, empathy, and reliability in caregiving contrasts with criticisms about late pay, lack of benefits, and restrictive policies. Readers are left with a nuanced impression: the people who do the care work appear to be excellent, even extraordinary, while the organizational practices that govern compensation and employee welfare may be a source of friction.

For families considering services, the positive experiences offer reassurance about the quality of caregiving and the accessibility of the office when questions arise. For prospective employees, the negative reviews raise red flags about financial stability and workplace culture. The overall message is that you can expect kind, capable caregivers who take the responsibility seriously, coupled with a workplace environment that some say needs significant improvement. The testimonials collectively suggest a company where human warmth and professional care shine, even as opinions differ about how the business should treat its staff and manage its affairs.

This area of Erie, Pennsylvania offers a variety of convenient amenities for seniors looking to settle down in a bustling neighborhood. With several restaurants within walking distance, such as KFC, Little Caesars Pizza, and Wendy's, you'll always have dining options close by. In terms of healthcare, there are multiple physicians' offices nearby including Erie Psychiatric Associates and Community Health Net. Additionally, there are pharmacies like CVS and Rite Aid for easy access to medication. For spiritual needs, the Cathedral of St Paul Episcopal and Islamic Association of Erie are within a short distance. Hospitals like UPMC Hamot Infusion Center and various UPMC facilities are also easily accessible in case of any medical emergencies. Overall, this neighborhood provides a blend of convenience and essential services for seniors looking to live comfortably in Erie.

Restaurants

• KFC (0.2 miles)
• Little Caesars Pizza (0.2 miles)
• Taco Bell (0.3 miles)
• Wendy's (0.3 miles)
• Shish Kabob Restaurant (0.3 miles)
• Calamari's Squid Row (0.4 miles)
• Arby's (0.5 miles)

Physicians

• Erie Psychiatric Associates (0.2 miles)
• Community Health Net (0.4 miles)
• Pediatric Ophthalmology of Erie (0.5 miles)
• UPMC Hamot PASE Center (0.5 miles)
• Advanced Pain Medicine (0.5 miles)
• Hamot Medical Center (0.6 miles)
• Presque Isle Plastic Surgery (0.6 miles)

Cafes

• Tim Hortons (0.2 miles)
• Ember + Forge (0.5 miles)
• Fat Lenny s (0.9 miles)
• Tim Hortons (2 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Rite Aid (0.3 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Burhenns Pharmacy (2 miles)

Places of Worship

• Cathedral of St Paul Episcopal (0.5 miles)
• Islamic Association of Erie (1 miles)
• Erie United Methodist Alliance (1.5 miles)

Hospitals

• UPMC Hamot Infusion Center (0.6 miles)
• Healthsouth (0.6 miles)
• UPMC Hamot 8 South (0.6 miles)
• UPMC Hamot 7 South (0.6 miles)
• UPMC Womens Hospital 5th Floor (0.6 miles)
• UPMC Hamot Radiology (0.6 miles)
• St Vincent Wound Clinic (1.1 miles)

Transportation

• Bus Station (0.7 miles)

Parks

• Liberty Park (1.4 miles)
• Roger Young Park (2 miles)