Mercy Center Personal Care Home in Dallas, PA

P O Box 370 Lake Street, Dallas, PA 18612

For more information about senior living options: (844) 490-3973

4.7 from 3 reviews
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Overall Review of Mercy Center Personal Care Home

Pros

  • pro The Mercy Center staff kept their loved ones safe.
  • pro Pat E. made the admission process painless and was consistently responsive.
  • pro The staff showed kindness and patience, especially the physical and occupational therapists.
  • pro Natalie was the mom’s favorite OT.
  • pro The evening head nurse Vicky was sweet and kind.
  • pro The mom returned to her prior health and mobility.
  • pro The team ensured continuity of physical and occupational therapy after returning home.
  • pro The mom ended up in better shape than before her fall.

Cons

  • pro They feel that visiting loved ones, sharing food, and hugging are not how they remember them.
  • pro They complain that the food for visitors is expensive.
  • pro They describe the cost of meals for visitors as a major drawback.

Review

Mercy Center Personal Care Home in Dallas, PA is best suited for seniors who need rehabilitative support delivered in a warm, intimate setting. The strongest case for this community sits with residents who are aiming to regain or improve mobility after a fall or fracture, aided by a coordinated team that treats recovery as a shared objective. The staff’s hands-on approach, especially the therapists who guide daily exercises and the social-services lead who orchestrates admissions and discharge planning, creates a practical path back to independence. In short, this is a place where a resident’s daily routines are informed by direct, attentive care, and where family members can count on clear communication and concrete progress.

Those weighing Mercy Center against alternatives should consider options if the priority extends beyond rehabilitation or into a higher-acuity medical setting. The reviews depict a small-scale, service-driven environment rather than a hospital-like medical hub. Families needing extensive chronic disease management, complex wound care, or around-the-clock physician oversight may find a larger skilled-nursing or hospital-affiliated setting more appropriate. Another practical note: visitor meals carry a notable price tag, so households that anticipate frequent extended visits may want to explore nearby dining options or different fee structures before committing.

The primary advantages are tangible and well-supported by the care team. The admission process is described as painless, with responsive communication from Pat E. and a willingness to answer questions as families navigate unfamiliar territory. Once care begins, the combination of patience, professionalism, and practical instruction stands out in therapy sessions and day-to-day support. The OT and PT staff earn particular praise for their bedside attentiveness, and for teaching families safety techniques to protect gains after discharge. The ability to arrange better mobility aids and to coordinate continued therapy at home demonstrates a thoughtful continuum of care that extends beyond the walls of the center.

Another meaningful strength is the sense of community that permeates the place. Residents and friends describe significant satisfaction, happy, content, and treated like family. That culture matters because it reduces stress around transitions and builds trust in the care team. When a resident feels seen and valued by the staff, adherence to rehab plans improves, leading to more reliable recoveries and smoother post-discharge transitions. In practical terms, that translates to fewer unanswered questions, faster problem resolution, and a more predictable care trajectory for families.

No review model is without friction, and Mercy Center does show a clear drawback worth considering. The most explicit concern concerns costs tied to on-site visitor meals; it can be noticeably expensive for families who spend long hours at the center or who routinely bring meals to share. This is a reasonable tolerance given the high level of personalized care, but it remains a recurring financial consideration for those planning long-term visits or frequent food-sharing during a loved one’s rehab window. The good news is that the recovery outcomes and the robust family-education components more than compensate for this friction, especially when attention to safe home transitions is part of the therapeutic plan.

Ultimately, Mercy Center Personal Care Home stands up well for families prioritizing rehab-focused recovery within a close-knit, compassionate environment. It is a strong match for seniors who benefit from collaborative therapy, precise discharge planning, and a care culture that feels personal and consistently attentive. For those needing deeper medical oversight, broader medical services on-site, or more budget-friendly dining arrangements, exploring other settings, such as larger facilities or different fee structures, will be prudent. Prospective buyers should schedule thorough visits, demand a clear outline of treatment plans, and verify how therapy will be sustained after returning home, ensuring the chosen path aligns with long-term independence and the family’s capacity to support ongoing recovery.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Wilkes-Barre Scranton International (13 miles away) Wilkes-Barre Scranton International (13 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Mercy Center Personal Care Home is an assisted living community located in the charming neighborhood of Dallas, PA. Our community offers a comfortable and peaceful environment for seniors seeking assistance with their daily activities.

At Mercy Center, we understand the importance of spirituality and offer devotional services both on-site and off-site to cater to our residents' spiritual needs. Our indoor common areas provide a welcoming space for socialization and relaxation, allowing residents to build relationships and engage in recreational activities.

We provide specialized care for diabetic residents, ensuring they receive proper support and monitoring to maintain their health. Our dedicated caregivers are trained to assist with medication management, blood sugar monitoring, and any other specific care needs required.

Residents at Mercy Center have access to various nearby amenities that enhance their quality of life. The presence of two parks in close proximity allows our seniors to enjoy nature walks and outdoor activities. With five pharmacies nearby, obtaining medications or any necessary supplies is convenient for both residents and their families. Additionally, having six physicians and one hospital nearby provides easy access to healthcare services in case of emergencies or routine check-ups.

For those who appreciate dining out or trying new cuisines, our community's location boasts an impressive selection of 16 restaurants within easy reach. We also embrace diversity by offering three places of worship nearby, accommodating various religious preferences.

Mercy Center Personal Care Home strives to create a supportive environment where seniors can thrive physically, emotionally, and spiritually. With our range of amenities and nearby resources, we aim to provide a fulfilling lifestyle for our residents while ensuring their well-being is prioritized at all times.

Nearby Places of Interest

Restaurants

  • Leggio's Italian Ristorante (0.3 miles)
  • Wendy's (0.7 miles)
  • Taco Bell (1.5 miles)
  • Lum's Fernbrook Inn (1.7 miles)
  • Shady Side Tavern (1.8 miles)
  • Ranch Wagon (1.8 miles)
  • McDonald's (2 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Fino's Pharmacy (0.6 miles)
  • Walgreens (1 miles)
  • Caresite Pharmacies (1.3 miles)
  • Rite Aid (1.9 miles)
  • Hope Center Of Wyoming Valley (5.5 miles)
  • Rite Aid (5.6 miles)

Hospitals

  • Wilkes-Barre General Hospital (0.6 miles)
  • First Hospital Wyoming Vly Nesbitt Memorl Health Center (6.6 miles)
  • First Hospital (6.6 miles)
  • NEPA Breastfeeding Center (7.4 miles)

Physicians

  • Northeastern Eye Institute (0.7 miles)
  • Shelly Levulis DPM - Dallas Office (0.9 miles)
  • Geisinger Medical Group (1 miles)
  • Early Psychiatric and Counseling Services (2 miles)
  • Devin Carey, MD (2 miles)
  • Intermountain Medical Group (2 miles)
  • Arthur - Arthur B Mitchell Mitchell MD (6.6 miles)

Places of Worship

  • Fellowship Church (1 miles)
  • Saint Thereses Catholic Church (2.7 miles)
  • Unitarian Universalist Congregation of Wyoming Valley (4.1 miles)
  • Luzerne United Methodist Church (5.8 miles)
  • Noxen Bible Baptist Church (7.1 miles)
  • St Peter & Paul Ukranian Catholic Church (7.3 miles)
  • Our Lady of Mt Carmel Church (7.9 miles)

Parks

  • Transportation Pavilion (1.3 miles)
  • Frances Slocum State Park (4 miles)
  • Luzerne County Recreational Complex (6.5 miles)
  • Barney Farms Park (7.4 miles)
  • Kirby Park (7.6 miles)

Cafes

  • Mattern's Floral and Furnishings (7.1 miles)
  • Starbucks (7.2 miles)

Frequently Asked Questions

Where is Mercy Center Personal Care Home?

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