Quality Life Services - Chicora
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Donegal Township, Box Q, Chicora, PA 16025
For more information about senior living options: (844) 490-3973
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The therapy group is absolutely amazing and the reason the patient is standing up and walking today. The cleaning staff kept the facility clean and did not have that hospital odor. The nursing staff are very nice and seem to take very good care of their patients. Sherry and Toni (nurses) and Eliza and Blake (nurse's aides) are praised for their care. The dementia unit nursing staff, front desk and business office personnel provided care and went above and beyond. Three Rivers Hospice stepped in and did the best they could. The staff called with care and medical status information and returned calls quickly.
The reviewer states that the food and some of the staff are below the level expected in prison. The reviewer says the food was the primary reason for weight loss and staff would not listen. Some contracted staff are described as not caring about residents and being there only for a paycheck. Menu and portion requests, including double portions, were rarely honored. The facility is described as loud, with nurse's aides described as awful and mean, and it smells bad. Very poor care and conditions are noted, including less than 30 minutes of physical, occupational, and speech therapy. Basic needs were neglected, such as delays in bathroom assistance, getting water, and help with an ileostomy bag. The reviewer states the place should be shut down.Over the past six weeks, one patient's experience threads through a wide range of impressions about this facility, creating a complex picture of care that is at once life-changing in parts and deeply troubling in others. On the bright side, the therapy program stands out as a bright spot. The patient credits the therapy group with real, tangible progress - specifically, the ability to stand and walk again after a motorcycle wreck. In that vein, the therapists and the consistency of rehabilitation are described as absolutely amazing, and they're repeatedly credited as the core reason for any real daily improvement. That person's family reinforces this sentiment, noting that the therapy team's expertise and support are the primary reasons for the recovery progress they've witnessed.
But beyond the therapy room, the review reveals a stark contrast between the high value placed on therapy and the dissatisfaction that colors other aspects of the stay. Food quality and some staff performance are described as well below expectations - so much so that the reviewer likens the overall quality to what one might expect in prison, rather than in a rehabilitative facility. The concern isn't only about taste or presentation; it's about weight loss that went unaddressed and a perception that the kitchen's output was the principal driver of that problem. The reviewer also argues that some contracted workers appear to care little beyond earning a paycheck, contributing to an overall frustration with the level of everyday care and oversight.
The critique extends into the daily routines and long-term care planning. The reviewer notes that, despite repeatedly submitting menu requests, those requests were rarely honored, and even double portions - requested to help with nutrition - were rarely provided. The imagery accompanying these complaints is pointed: photos illustrating what the reviewer calls "complete" meals, including instances where two bowls of cereal sit beside eggs, calling into question the adequacy and variety of meals. This is not a minor quibble; the family explicitly frames it as a recurring, underlying problem that affected the resident's well-being and recovery trajectory. In short, meal quality and the ability to tailor meals to the patient's needs are recurring sources of frustration.
Several paragraphs unfold the more visceral consequences of perceived care gaps. A father-in-law's rehab after a stroke is described in stark terms: promised hours of physical, occupational, and speech therapy did not materialize, with the family reporting less than 30 minutes total across all three disciplines. The family took on cognitive therapy themselves and noted long waits for basic needs, like going to the bathroom, that left the patient feeling neglected or ignored. When the Ombudsman was contacted, the tone of care reportedly shifted, yet the overall environment remained loud and, in the reviewer's view, not always respectful or attentive. Complaints about nurse aides and the general atmosphere of the unit are paired with allegations of poor odor control and insufficient sanitation, painting a picture of an institution that can feel chaotic and unwelcoming to families who are trying to stay engaged in their loved one's care.
Other specific accounts underscore gaps in acute attention to medical issues. The reviewer recounts a troubling episode around an infection that worsened because the appropriate checks were not performed promptly. A toe infection progressing to bone involvement is attributed to delays in care and the absence of imaging or decisive intervention by the facility's staff. The podiatrist's visit is described as belated, with critical symptoms identified only after a family member insisted on action. The facility is repeatedly referenced as "Chicora," with an explicit claim that imaging was not performed when it should have been, further fueling a sense that some medical concerns were not prioritized consistently.
There are voices within the same broad review that offer praise and nuance - content that complicates the overall impression. Names of individual nurses and aides - Sherry, Toni, Eliza, and Blake - are called out with gratitude, suggesting that certain frontline workers genuinely strive to provide compassionate, attentive care even amid systemic shortcomings. A separate decision to file a formal complaint with the Department of Health reflects a serious, physician-forum-level concern, indicating that at least some families see the needs for oversight as urgent and real. The same passages also describe a strong smell of a "death morgue" in the facility and a lack of sanitizing perception, including distressing anecdotes about how an ileostomy bag was managed, with inadequate assistance from nurses and care staff leading to leakage and unsanitary handling.
The narrative also includes a contrasting, highly positive account from another family connected to a different wing of the same campus - this time the Dementia unit, branded as the Quality of Life Center. In that account, nursing staff, the front desk, and business office personnel are described as consistently courteous and responsive; cleaning staff are praised for maintaining a clean environment without the hospital odor that others decry. Hospice support was present and the care team reportedly went "above and beyond," making the days of a patient with late-stage dementia more manageable and emotionally supported. The family expresses sincere gratitude for the transition period, even as they acknowledge the tragedy of a patient's passing, and they credit the dementia unit and associated teams with dignity and compassionate care during a difficult journey.
Alongside these experiences, there are additional testimonials that illustrate a spectrum of care and expectations. One account insists that nursing staff are "very nice and seem to take very good care of their patients," while another strongly argues that care and conditions are deeply deficient, with examples including limited privacy (a single bathroom for several people), the absence of room phones, and delays in basic needs like receiving water. A separate patient notes a troubling initial incident where therapy caused an injury, followed by a felt lack of timely physician evaluation. Yet in the same set of mentions, there's a closing line from another family member who states that they are nevertheless glad for the care their loved one received and that the staff there take pride in their residents. These divergent voices reflect the complexity of experiences within the same facility, where some units and teams perform with genuine excellence, while others fall short in ways that significantly affect patient outcomes and family trust.
Taken together, the collection of experiences paints a facility that can be transformative in its therapeutic offerings yet deeply inconsistent in daily care, nutrition, sanitation, and medical responsiveness. Therapy stands out as a true positive force - often the reason patients regain mobility and function - but meals, odor, cleanliness, and some staff behaviors contribute to a sense that the facility does not consistently live up to expectations for all aspects of rehabilitation and long-term care. Individual staff members emerge as bright spots amid structural concerns, and family members are left navigating a mix of relief, frustration, and strong calls for accountability. For anyone considering this facility, the accounts suggest careful, close monitoring of daily care, nutrition, and medical oversight, while also recognizing that the highest-quality, compassionate therapy can be found within its walls alongside significant opportunities for quality improvements in other areas.
114 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quality Life Services - Chicora in Chicora, PA is a premier assisted living community offering exceptional care services and a wide range of amenities to enhance the quality of life for its residents. This community provides a skilled nursing facility for individuals who require specialized care.
Residents at Quality Life Services - Chicora can enjoy various amenities that promote comfort and convenience. A beauty salon is available on-site, allowing residents to maintain their personal grooming needs. Each resident has access to cable or satellite TV in their private rooms. Community operated transportation is provided, ensuring residents have the means to attend appointments and outings. A computer center is available for those interested in staying connected with loved ones or engaging in online activities.
The community boasts several areas designed for relaxation and recreation. A fully furnished dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by the dedicated staff. A fitness room allows residents to stay active and maintain their physical well-being. The gaming room provides opportunities for friendly competitions and social interaction. Outdoor spaces such as gardens offer a tranquil environment for residents to enjoy nature.
Quality Life Services - Chicora ensures the well-being of its residents through various care services. Housekeeping services are provided to maintain cleanliness and orderliness within the community. Private bathrooms offer convenience and privacy. Move-in coordination assists new residents with a smooth transition into their new home.
The assisted living community also provides essential care services to meet individual needs. A 24-hour call system ensures prompt assistance whenever needed. Trained staff members provide 24-hour supervision, ensuring the safety and security of all residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available.
Medical needs are also catered to at Quality Life Services - Chicora. Medication management ensures that each resident receives their prescribed medications on time and in the correct dosage. Special dietary restrictions are accommodated, including diabetes diets or specific nutritional requirements.
Residents will never experience boredom at this community, as there are various activities to engage in. Concierge services offer personalized assistance and support for residents' needs. Fitness programs help residents maintain their physical fitness. Planned day trips allow residents to explore the local area and have fun outings. Resident-run activities encourage socialization and interaction among peers. Scheduled daily activities ensure a well-rounded and engaging lifestyle.
For added convenience, Quality Life Services - Chicora is located near essential facilities within the vicinity. There is a nearby pharmacy and physicians for easy access to medical services when needed. Restaurants are also conveniently located nearby, providing dining options outside of the community. Places of worship nearby cater to the spiritual needs of residents.
With its exceptional care services, extensive amenities, and convenient location, Quality Life Services - Chicora is a desirable assisted living community for individuals seeking a high quality of life in Chicora, PA.
Quality Life Services - Chicora is located at Donegal Township, Box Q, Chicora, PA 16025 in Butler County, Pennsylvania
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