Alexandria Manor of Bath
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313 South Walnut Street, Bath, PA 18014
For more information about senior living options: (844) 490-3973
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Alexandria Manor in Bath, PA elicits a wide range of heartfelt experiences from families and residents. On one hand, many reviewers speak warmly about the care, the people, and the sense of home the facility provides. On the other hand, a number of others raise serious concerns about safety, communication, and daily operations. Taken together, the collection of opinions paints a picture of a place that can feel like a refuge to some and a source of distress to others, depending on individual encounters, moments in time, and specific staff interactions.
Several families describe the staff as the strongest asset of the home. They praise the administrator and a team of caregivers for their compassion, dedication, and willingness to go the extra mile. Names like Jackie, Alyssa, Crystal, and Julie appear repeatedly in glowing terms. One reviewer notes that the staff "showed us love and compassion" during the dementia journey and through the grieving process, transforming what could have been an extremely hard period into something that felt supported and human. Other comments speak of a "great family feel," a sense that staff care about each resident as if they were a member of their own family, and an overall atmosphere of welcome that reassures families that their loved ones are in capable hands.
The praise often centers on moments of personal connection and practical kindness. Families recount staying in touch with loved ones through video chats during Covid restrictions, with caregivers actively facilitating communication when visits were not possible. Several residents have remained long-time members of the Manor, with one family member describing a parent who moved in Dec 2024 and received "love and compassion" as they navigated dementia and grief. A particularly resonant note comes from a resident or former resident who has lived there for many years, describing ongoing supportive interactions with the staff and a sense of gratitude for the care received. The comments convey more than just routine care; they convey trust, respect, and a feeling that the staff take personal pride in their work.
Beyond individual kindness, attendees repeatedly mention the quality of life and the attentive, person-centered approach of the caregivers. One review highlights that the staff "care about my brother" and that this concern for each resident's well-being is a central, ongoing feature of life at the Bath location. Another account speaks to the professionalism and "wonderful" leadership of the director, along with the general sense of being part of a well-functioning, supportive community. In several reflections, people express gratitude for the balance of care, communication, and daily assistance that makes Alexandria Manor feel like a home rather than a sterile facility.
Yet not all feedback is uniformly positive. A number of reviews present a starkly different experience, focusing on problems with cleanliness, accessibility, and administrative responsiveness. One review, describing the Bath location as of 2022, characterizes it as dirty and notes that doors were often locked, making visitation difficult, with the added frustration that phone lines were not consistently answered. The implication is that such operational shortcomings undermine the overall quality of care and create barriers for families seeking information or reassurance. In some cases, reviewers suggest that concerns about facilities and services have persisted, with recent reviewers echoing similar criticisms.
Safety and governance concerns appear prominently in several critical accounts. A recurring theme is the absence of formal employment safeguards, with references to no background checks or drug testing, and concerns about whether residents with a history of abuse could be on the premises. Some reviewers describe a climate where residents may be left unattended and where safety and security are viewed as lacking. These statements reflect a belief that a family-run business should prioritize safety measures, transparency, and responsiveness to concerns, and they express disappointment that those standards do not appear to be consistently upheld.
There are particularly alarming anecdotes that underscore the seriousness of the safety and communication issues some families experienced. One account describes a fall risk that was not adequately managed, resulting in a fall, and notes that the family felt compelled to move their relative from Florida after a troubling lack of communication among administrators, staff, and families. Another review details a firsthand experience of poor communication, describing a situation where information about a loved one's condition and care plans was not effectively shared, contributing to a sense of uncertainty and mistrust. These stories are paired with warnings about the importance of staying vigilant and ensuring that caregivers adhere to clear standards of safety and open communication.
More severe criticisms center on daily life quality and respect. A lengthy, vivid review paints a picture of a place with limited activities, a cramped environment, and concerns about residents' autonomy and dignity. Descriptions include cooped-up rooms, a lack of televisions or personal phones, restricted weekend activities, and a perception that staff behaviors - such as yelling or impatience - undermine the residents' well-being. The reviewer recounts being told they could not take their mother out to eat, despite possessing partial power of attorney, and expresses deep frustration with the overall environment, including instances of rude interactions and a general sense of neglect. The account also mentions a constraint on visitors and a perception that the facility can feel like a cramped, secondary world rather than a welcoming home.
Complicating the narrative, some reviewers report isolated incidents that have shaken their confidence in the facility's governance. One review states that an employee was fired for abusing an elderly resident, with the reviewer alleging that this wrongdoing was not reported to state authorities, which intensified concerns about accountability and transparency. Another writer notes that despite strong staff performance in many areas, there remains a perception that the facility has struggled with critical issues, prompting warnings to prospective families to proceed with caution and to conduct thorough checks before making placement decisions. A few accounts even convey a sense of anger or alarm about broader regulatory or safety concerns, including statements urging oversight or intervention to protect residents.
In sum, the experiences at Alexandria Manor in Bath, PA appear to cluster around two poles: a substantial spectrum of warmth, attentiveness, and genuine care delivered by a dedicated team that many families believe treats residents with dignity and compassion; and a series of serious concerns about cleanliness, safety procedures, communication, and governance that, for some families, overshadow otherwise positive impressions. The facility is described by some as a true home where residents receive thoughtful, compassionate care, and by others as a place where basic standards of safety, engagement, and transparency may be lacking. For families evaluating Alexandria Manor, the strongest takeaway is to recognize this dual reality: the staff and leadership can offer extraordinary kindness and support, while real and perceived gaps in safety, communication, and facility maintenance can be deeply distressing. As with any senior living choice, prospective residents and their families are encouraged to visit, ask pointed questions, and seek out multiple perspectives to determine whether this environment aligns with their loved one's needs and expectations.
Alexandria Manor of Bath, located in Bath, PA, is an assisted living community that offers a range of care services for seniors. Residents can choose between independent living or respite care, depending on their individual needs.
The community provides a variety of amenities to enhance the resident's quality of life. This includes a beauty salon where residents can pamper themselves, Cable or satellite TV for their entertainment needs, and community-operated transportation for easy access to nearby locations. A computer center is available for those who want to stay connected digitally, while a fully furnished and well-maintained environment ensures a comfortable living space. Residents can enjoy various recreational activities in the gaming room and garden area or relax with a good book in the small library.
Meals are served in a restaurant-style dining room where dietary restrictions and special dietary requirements are accommodated. The staff also assists with meal preparation and service, ensuring residents receive balanced nutrition. Housekeeping services are provided to maintain cleanliness and hygiene within each resident's private bathroom and apartment.
The community offers several care services to meet residents' daily needs and ensure their safety and wellbeing. A 24-hour call system is available for emergencies, and 24-hour supervision provides peace of mind to both residents and their families. Trained staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary needs like diabetes diets can be catered to while transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.
Residents have access to various amenities designed to promote their physical and mental wellness. A fitness room allows individuals to engage in exercise programs while a wellness center offers additional support for mental wellness. Wi-Fi/high-speed internet is available throughout the community so that residents can stay connected with loved ones virtually.
Alexandria Manor of Bath also prioritizes social engagement by providing concierge services, planned day trips, resident-run activities, and scheduled daily activities. The community boasts nearby amenities such as parks, pharmacies, physicians, restaurants, and hospitals, ensuring convenience and accessibility for residents.
Overall, the assisted living community at Alexandria Manor of Bath in Bath, PA provides a comprehensive range of care services, top-notch amenities, and ample opportunities for social engagement to enhance the quality of life for its residents.
Alexandria Manor of Bath is located at 313 South Walnut Street, Bath, PA 18014 in Northampton County, Pennsylvania
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