513 Lehigh Street, Allentown, PA 18103
For more information about senior living options: (866) 208-4318
Overall Review of Salisbury Behavioral Health Personal Care Home Of Lehigh Co
Cons
The staff are extremely rude and unprofessional.- They speak horribly to family members who call.
- They hire staff who have a poor understanding of the type of care that the individuals in the home need.
- They ridicule the poor souls that they are supposed to be helping.
- There is a complete lack of compassion and care.
- It is an awful place.
Review
This community is not well-suited for any family seeking dignified, professional care. The clearest takeaway from the available feedback is a consistent pattern of rude, unprofessional behavior from staff and a culture that treats family inquiries with hostility rather than collaboration. The only conceivable scenario where it might be considered is when no other licensed personal care option is accessible in the Allentown area and the family is prepared to tolerate persistent disrespect as the price of placement. In practical terms, that means accepting staff who speak to relatives without courtesy and a care environment where compassion appears to be in consistently short supply.
Those evaluating alternatives should prioritize facilities with strong, demonstrable track records of respectful communication, trained caregivers, and person-centered care plans. Families who place a premium on staff who understand the needs of residents, respond promptly to concerns, and maintain a constructive tone with both residents and relatives will find better options elsewhere. Reviewers consistently underline the importance of how questions are answered, how concerns are handled, and how care teams coordinate with families; any option lacking in these areas warrants a firm comparison against other local choices.
There are essentially no positives documented in the feedback that would meaningfully offset the major drawbacks. If any potential benefit is imagined, it would have to be weighed against repeated reports of hostility, miscommunication, and a perceived lack of empathy toward residents. Without explicit advantages to counterbalance the evident behavior problems, the negative aspects dominate the decision-making calculus. The absence of praise or measurable strengths makes the risk-to-benefit balance unfavorable for almost any senior who values dignity and safe, compassionate care.
The most troubling cons center on staff conduct and care understanding. Rude and unprofessional interactions with families undermine trust and can hinder important conversations about medical needs, medications, and daily routines. A staff culture that ridicules residents or treats their needs as a burden directly threatens the resident’s emotional well-being and can precipitate fear, withdrawal, or noncompliance. When caregivers demonstrate a poor grasp of the types of care required, the likelihood of mistakes or mismatched routines rises. In senior care, such dynamics are not merely uncomfortable; they are potential safety and health risks.
Given these observations, there is little to justify delaying a search for alternatives. The cons overwhelmingly outweigh any unsubstantiated pros, and the pattern described points to ongoing risk rather than improvement. Families should be prepared to conduct thorough, in-person evaluations, asking to meet with the administrator and frontline staff, requesting to observe a typical shift, and probing any claims of specialized training. It is essential to verify the facility’s complaint resolution process and to check external licensing records for staffing stability and compliance history. If comfort, respect, and reliable communication are nonnegotiables, move decisively toward stronger options.
Features
Housing
20 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Respite Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Lehigh Valley International (4 miles away)
Care Services
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers- Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
- Resident-run activities
- Scheduled daily activities
Description
Salisbury Behavioral Health Personal Care Home of Lehigh Co in Allentown, PA is an assisted living community that provides a range of care and support services for individuals in need. This facility offers a board and care home setting, ideal for those who require supervision and assistance with activities of daily living.
Residents at Salisbury Behavioral Health Personal Care Home can enjoy a comfortable and fully furnished living environment. They have access to amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to stay connected with their loved ones. The dining room provides nutritious meals while accommodating special dietary restrictions.
The community promotes mental wellness through its dedicated mental wellness program. Residents have opportunities to participate in resident-run activities as well as scheduled daily activities, ensuring social interaction and engagement.
Care services available include 24-hour supervision, assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. For those with diabetes or specific dietary needs, the facility offers specialized meal preparation. Additionally, transportation arrangements are made for medical appointments to ensure residents can easily access the care they require.
Salisbury Behavioral Health Personal Care Home is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to explore their surroundings and have easy access to various amenities within the community.
Overall, Salisbury Behavioral Health Personal Care Home provides a supportive environment where individuals can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.
Nearby Places of Interest
Hospitals
- Singh Sandeep MD - Good Shepherd Rehab Hospital (0.2 miles)
- St Luke's Hospital (1.4 miles)
- St Luke's Radiology/X-Ray-Allentown Campus (1.4 miles)
- Diagnostic Care Center (1.5 miles)
- Lehigh Valley Hospital (1.5 miles)
- Lehigh Valley Hospital - Mother/Baby Unit (3.6 miles)
- Open Heart Unit (3.6 miles)
Restaurants
- Sunrise Diner (0.7 miles)
- Union and Finch (1.1 miles)
- Ritz Barbecue (1.5 miles)
- Hamilton Family Restaurant (1.8 miles)
- Yocco's Hot Dog King (1.9 miles)
- Cali Burrito (1.9 miles)
- Popeyes Louisiana Kitchen (1.9 miles)
Places of Worship
- Christ Lutheran Church (0.9 miles)
- City Limits Assembly of God (1.1 miles)
- Dubbs Memorial Ucc (1.2 miles)
- St Thomas More Catholic Church (2.8 miles)
- St Peter's Preschool (2.8 miles)
Pharmacies
- Walgreens (1.1 miles)
- CVS Pharmacy (1.4 miles)
- CVS Pharmacy (1.5 miles)
- Walter's Pharmacy (1.6 miles)
- Rite Aid (1.6 miles)
- CVS Pharmacy (1.6 miles)
- Walgreens (1.8 miles)
Physicians
- Smita V. Deshpande, MD (1.5 miles)
- ABC Pediatrics (1.6 miles)
- Lehigh Ob-Gyn (1.6 miles)
- Howard J Kushnick (1.6 miles)
- Lehigh Valley Hosp-Radiology (1.6 miles)
- St. Luke's Emaus Avenue Family Practice (1.7 miles)
- Allen Town Ear Nose & Throat (2.4 miles)
Cafes
- Starbucks (2.9 miles)
- Panera Bread (3.7 miles)
- Starbucks (4.1 miles)
Parks
- Cedar Creek Park (3.7 miles)
Theaters
- AMC Center Valley 16 (3.8 miles)
Transportation
- Lehigh Valley International Airport (ABE) (4.3 miles)
Frequently Asked Questions
Salisbury Behavioral Health Personal Care Home Of Lehigh Co is located at 513 Lehigh Street, Allentown, PA 18103 in Lehigh County, Pennsylvania
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