513 Lehigh Street, Allentown, PA 18103
For more information about senior living options: (844) 490-3973
The staff are extremely rude and unprofessional. They speak horribly to family members who call. They hire staff with a poor understanding of the residents' care needs. They ridicule the people they are supposed to be helping. There is a complete lack of compassion and care. It is an awful place.An account emerges of an institution where the atmosphere is colored by a stark and uncompromising negativity. The core complaint centers on the staff, described in blunt terms as extremely rude and unprofessional. This characterization sets the tone for every other criticism, suggesting a workplace culture where basic courtesy and professional restraint are not just missing but actively absent. The description paints a picture of interactions that feel more like confrontations than care, with the impression that politeness and respect are optional rather than standard operating procedure.
A particularly troubling thread runs through the narrative: the way staff treat family members who reach out by phone. The reviewer emphasizes that staff "speak horribly to family members who call," a detail that crystallizes the broader concern about how the facility communicates with those who are trying to advocate for residents' needs. The wording implies not just impatience but a tone that is hostile, dismissive, and insulting, turning what should be a supportive line of communication into a source of distress. This dynamic situates the facility as a place where the simplest outreach from loved ones becomes another source of stress rather than a channel for reassurance and collaboration.
Beyond interpersonal behavior, the account raises questions about the competence and fit of the staff for the residents' actual needs. The complaint notes that the home "hire[s] staff who have a poor understanding of the type of care that the individuals in the home need." This is framed as a systemic issue rather than an isolated incident, suggesting that the problem is not merely a few bad days but a recurring pattern. If the staff charged with tending to vulnerable individuals lack a clear grasp of what kind of care is appropriate, the implication is that the residents may not be receiving the specialized attention their conditions require. The result, as described, is a mismatch between responsibilities and understanding, with potentially serious consequences for the quality of care.
In addition to questions of knowledge and skill, the narrative conveys a chilling sense of attitude toward the residents themselves. It is stated outright that "they ridicule the poor souls that they are supposed to be helping." This accusation points to a toxicity in how residents are spoken about and treated - an atmosphere where those who are most in need are demeaned rather than valued. The idea of ridicule casts a shadow over daily routines and interactions, suggesting that care is subordinate to mockery rather than guided by empathy, patience, and a genuine commitment to well-being.
Coupled with the perceived disrespect and misalignment is a profound claim of emotional coldness. The reviewer asserts a "complete lack of compassion and care," describing a facility where warmth, empathy, and human connection appear to be in painfully short supply. When compassion is absent, routines and protocols may feel sterile, and the sense of being seen as a person with individuality and dignity can vanish. The absence of this essential human quality is presented as a defining characteristic of the environment, contributing to a sense of unease and distress for both residents and their families.
Taken together, the elements of rude and unprofessional conduct, hostile communication with families, a staffing shortfall in understanding residents' needs, public ridicule of the residents, and an overarching deficit of compassion coalesce into a portrait of a place that feels fundamentally unsupportive and troubling. The final judgment - summed up in the blunt verdict that the place is "awful" - resonates with weight because it ties together multiple threads of experience into a single, unambiguous conclusion. The account leaves little room for ambiguity about the perceived failings and the emotional impact on those who rely on the home for care and support.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lehigh Valley International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salisbury Behavioral Health Personal Care Home of Lehigh Co in Allentown, PA is an assisted living community that provides a range of care and support services for individuals in need. This facility offers a board and care home setting, ideal for those who require supervision and assistance with activities of daily living.
Residents at Salisbury Behavioral Health Personal Care Home can enjoy a comfortable and fully furnished living environment. They have access to amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to stay connected with their loved ones. The dining room provides nutritious meals while accommodating special dietary restrictions.
The community promotes mental wellness through its dedicated mental wellness program. Residents have opportunities to participate in resident-run activities as well as scheduled daily activities, ensuring social interaction and engagement.
Care services available include 24-hour supervision, assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. For those with diabetes or specific dietary needs, the facility offers specialized meal preparation. Additionally, transportation arrangements are made for medical appointments to ensure residents can easily access the care they require.
Salisbury Behavioral Health Personal Care Home is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to explore their surroundings and have easy access to various amenities within the community.
Overall, Salisbury Behavioral Health Personal Care Home provides a supportive environment where individuals can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.
Salisbury Behavioral Health Personal Care Home Of Lehigh Co is located at 513 Lehigh Street, Allentown, PA 18103 in Lehigh County, Pennsylvania
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