513 Lehigh Street, Allentown, PA 18103
For more information about senior living options: (844) 490-3973
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The staff are extremely rude and unprofessional. They speak horribly to family members who call. They hire staff who have a poor understanding of the type of care that the individuals in the home need. They ridicule the poor souls that they are supposed to be helping. There is a complete lack of compassion and care. It is an awful place.This community is not well-suited for any family seeking dignified, professional care. The clearest takeaway from the available feedback is a consistent pattern of rude, unprofessional behavior from staff and a culture that treats family inquiries with hostility rather than collaboration. The only conceivable scenario where it might be considered is when no other licensed personal care option is accessible in the Allentown area and the family is prepared to tolerate persistent disrespect as the price of placement. In practical terms, that means accepting staff who speak to relatives without courtesy and a care environment where compassion appears to be in consistently short supply.
Those evaluating alternatives should prioritize facilities with strong, demonstrable track records of respectful communication, trained caregivers, and person-centered care plans. Families who place a premium on staff who understand the needs of residents, respond promptly to concerns, and maintain a constructive tone with both residents and relatives will find better options elsewhere. Reviewers consistently underline the importance of how questions are answered, how concerns are handled, and how care teams coordinate with families; any option lacking in these areas warrants a firm comparison against other local choices.
There are essentially no positives documented in the feedback that would meaningfully offset the major drawbacks. If any potential benefit is imagined, it would have to be weighed against repeated reports of hostility, miscommunication, and a perceived lack of empathy toward residents. Without explicit advantages to counterbalance the evident behavior problems, the negative aspects dominate the decision-making calculus. The absence of praise or measurable strengths makes the risk-to-benefit balance unfavorable for almost any senior who values dignity and safe, compassionate care.
The most troubling cons center on staff conduct and care understanding. Rude and unprofessional interactions with families undermine trust and can hinder important conversations about medical needs, medications, and daily routines. A staff culture that ridicules residents or treats their needs as a burden directly threatens the resident's emotional well-being and can precipitate fear, withdrawal, or noncompliance. When caregivers demonstrate a poor grasp of the types of care required, the likelihood of mistakes or mismatched routines rises. In senior care, such dynamics are not merely uncomfortable; they are potential safety and health risks.
Given these observations, there is little to justify delaying a search for alternatives. The cons overwhelmingly outweigh any unsubstantiated pros, and the pattern described points to ongoing risk rather than improvement. Families should be prepared to conduct thorough, in-person evaluations - asking to meet with the administrator and frontline staff, requesting to observe a typical shift, and probing any claims of specialized training. It is essential to verify the facility's complaint resolution process and to check external licensing records for staffing stability and compliance history. If comfort, respect, and reliable communication are nonnegotiables, move decisively toward stronger options.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lehigh Valley International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salisbury Behavioral Health Personal Care Home of Lehigh Co in Allentown, PA is an assisted living community that provides a range of care and support services for individuals in need. This facility offers a board and care home setting, ideal for those who require supervision and assistance with activities of daily living.
Residents at Salisbury Behavioral Health Personal Care Home can enjoy a comfortable and fully furnished living environment. They have access to amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to stay connected with their loved ones. The dining room provides nutritious meals while accommodating special dietary restrictions.
The community promotes mental wellness through its dedicated mental wellness program. Residents have opportunities to participate in resident-run activities as well as scheduled daily activities, ensuring social interaction and engagement.
Care services available include 24-hour supervision, assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. For those with diabetes or specific dietary needs, the facility offers specialized meal preparation. Additionally, transportation arrangements are made for medical appointments to ensure residents can easily access the care they require.
Salisbury Behavioral Health Personal Care Home is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to explore their surroundings and have easy access to various amenities within the community.
Overall, Salisbury Behavioral Health Personal Care Home provides a supportive environment where individuals can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.
Salisbury Behavioral Health Personal Care Home Of Lehigh Co is located at 513 Lehigh Street, Allentown, PA 18103 in Lehigh County, Pennsylvania
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