Lilac's House

Pros

• The owner of the facility was very good about keeping the room clean and taking care of hygiene and food.
• The facility charged for specific care needs, ensuring that residents received individualized attention.
• The owner maintained a clean living environment by cleaning the resident's room regularly.
• Other residents have reported similar experiences, indicating a consistent level of service at the facility.

Cons

• The owner of the facility was not friendly and showed a lack of hospitality towards visitors.
• The owner lied about the visiting hours, restricting access to the friend who had just come out of rehab.
• The owner would yell at visitors and act busy even when they arrived only a few minutes before the designated visiting time.
• The owner was unwelcoming, making gestures to indicate it was time to leave and yelling at visitors for parking in the wrong place.
• The friend received inadequate care as she was left mostly confined to her room without exercise or socialization opportunities.
• Lack of movement due to neglect of exercise resulted in the friend's death from pneumonia.
• Even though the owner cleaned the room, she completely ignored and avoided any interaction with the friend.
• The owner charged excessive amounts for basic care needs, including using the bathroom or calling for help at night.
• Suspicious behavior exhibited by the owner, such as getting upset over taking pictures of chickens in the backyard without permission.
• Overall, multiple individuals have reported negative experiences with their loved ones being in that facility, mirroring the reviewer's concerns and experiences.

Review

A group of friends were deeply disappointed with their experience at a care facility where their close friend had moved after completing rehab. Right from the beginning, they noticed an unfriendly attitude from the owner. Despite being used to seeing their friend twice a day for years prior, the owner lied about visiting hours, claiming they were only from 1-4 pm. However, it was later discovered that state regulations allowed for an 8-hour visiting period. The owner would angrily shoo away visitors who arrived even a minute before 1 o'clock, and impatiently tapped her wrist when it was time to leave at 4 pm.

The owner's unwelcoming behavior extended beyond just strict visiting hours. She even yelled at one of the friends for parking her car in the wrong place and made her move it across the street. The atmosphere created by such treatment left their close friend constantly on edge, always on the verge of tears. Despite occasional assistance to walk down the hallway for basic needs like showering or using the bathroom, she spent most of her time confined to her room without any exercise or socialization.

Tragically, their friend's health deteriorated rapidly under these circumstances, and she eventually passed away due to pneumonia caused by lack of movement. Even during this critical time, when compassionate care should have been paramount, the owner maintained a cold shoulder towards her resident. Although she kept the room tidy and ensured basic hygiene and food needs were met, she never engaged in conversation or showed any warmth towards her.

Visiting once a week due to work commitments became an emotional ordeal for the friends as well. Each visit brought them face-to-face with their distressed friend near tears. To make matters worse, they soon realized that exorbitant charges were being levied by the owner. A staggering $3000 was charged solely for renting a room, while an additional $250 was added for each care need – including going to the bathroom or seeking help during the night.

More concerns arose when they noticed the owner's suspicious behavior, such as her dislike of visitors taking photos without permission. This, coupled with her disdain towards guests and their friend's perpetual teary state, raised red flags for the group. For them, it was an incredibly disappointing and distressing experience overall. They even spoke to others who had similar negative encounters with the care facility while their loved ones were staying there.

In conclusion, their narrative sheds light on a care facility run by an unwelcoming owner who disregarded state regulations and treated both residents and visitors poorly. Their close friend's health suffered due to neglect, which eventually led to her tragic demise. The exorbitant charges imposed for basic needs only deepened their discontentment. Overall, the experiences shared by multiple individuals revealed a highly unsatisfactory environment that they would never recommend entrusting anyone else's well-being to.

This part of Sandy, Oregon offers a variety of amenities that cater to senior living. With several nearby restaurants, cafes, and pharmacies, residents have convenient access to dining options and essential services. The proximity to parks provides opportunities for outdoor recreation and leisure activities. Additionally, there are reputable physicians and hospitals in the area for medical care needs. The presence of theaters also allows for entertainment options for seniors looking to enjoy a night out. Overall, this neighborhood in Sandy offers a mix of convenience and healthcare resources that could make it an attractive option for senior living.

Restaurants

• Tollgate Inn (0.2 miles)
• Joe's Donut Shop (0.5 miles)
• Five Guys Burgers & Fries (9.4 miles)
• Burger King (9.6 miles)
• Olive Garden (9.7 miles)
• Del Taco (9.8 miles)
• Subway (10.1 miles)

Parks

• Meinig Memorial Park (0.4 miles)
• Barlow Ridge Park (0.5 miles)
• Cascadia Park (1.1 miles)
• Dodge Park (3.2 miles)
• Barton Park (6.9 miles)
• Dabney State Park (9.2 miles)
• Guy Talbot State Park (10 miles)

Cafes

• Dutch Bros Coffee (0.6 miles)
• Black Rock Coffee Bar (10.8 miles)
• Dutch Bros Coffee (11.1 miles)
• Dutch Bros Coffee (15.4 miles)
• Starbucks (16 miles)
• Starbucks (16.3 miles)

Places of Worship

• Living Way Fellowship (0.8 miles)
• St Henry Catholic Church (10.6 miles)
• East Hill Kid City (10.7 miles)

Physicians

• Legacy Medical Group-Firwood (0.8 miles)
• Rose City Urgent Care & Family Practice (10.1 miles)
• Eastside Periodontics (10.5 miles)
• Jon Wesley Crew (10.5 miles)
• Columbia View Family Health Center (10.6 miles)
• Legacy Medical Group-Gastroenterology (10.6 miles)
• Gresham Internal Medicine Clinic (10.6 miles)

Pharmacies

• Hi-School Pharmacy (8.3 miles)
• Walgreens (9.9 miles)
• Walgreens (10.5 miles)
• Walgreens (11.9 miles)
• Walgreens (12 miles)
• Safeway Pharmacy (12.9 miles)
• Rite Aid (12.9 miles)

Hospitals

• Legacy Mount Hood Medical Center (10.6 miles)
• Kaiser Sunnyside Medical Center (14.4 miles)
• Adventist Medical Center (16.1 miles)

Theaters

• Century 16 Eastport Plaza (16.2 miles)