The Lighthouse Care

Pros

• The reviewer states that the place has significantly changed their life and that life is now amazing thanks to the counselor's hard work.
• The reviewer describes the upfront service as relatively good and is optimistic about raising the rating if the assigned staff prove to be good.
• The reviewer calls the organization a great place where all mental health needs can be met, noting that the staff truly care about those served.
• The reviewer reports that the psychiatrist is thorough with medications and listens attentively, while the counselor provides valuable advisory support.
• The reviewer characterizes the overall experience as positive.

Cons

• The nurse practitioner they saw missed about five appointments in a year.
• It was one of the worst mental health experiences the patient had with Providence.
• The counselors stopped interviewing and refused to continue, indicating very poor service.
• The service was poor when counselors stopped listening and supporting clients.

Review

Over the span of twenty years, this organization has become a life-changing presence for many of its clients. One longtime patron describes a transformation so profound that life now feels "amazing," all built on the steady partnership with a counselor and the sustained hard work they've accomplished together. The sentiment runs through several voices: gratitude for the counselor's skill, relief at the progress made, and a sense that the ongoing relationship has been a central pillar in navigating years of mental health challenges.

Service at the front desk is seen as "relatively good," with reviewers noting that the intake and initial contact processes hold up under pressure and allow room to learn from mistakes. There's an acknowledgement that the system isn't flawless, but the sentiment is pragmatic: they'll likely stick with the organization if the individuals assigned to their case are capable and reliable. The takeaway is clear enough to future clients: consistency in who you work with matters, and the experience can vary depending on the team you're given.

Beyond the administrative touchpoints, the people who work there are repeatedly described as genuine and caring. Reviewers emphasize that this is a place "where you can get all your mental health needs and more." The staff's genuine concern for the people they serve shines through in several testimonials, with one noting gratitude for having a great therapist working alongside them. The sense of care isn't merely professional - it feels personal and ongoing, a thread of supportive presence that many clients rely on as they confront daily struggles and long-term goals.

When it comes to clinicians, experiences are broadly positive but nuanced. A reviewer reports seeing both a psychiatrist and a counselor, finding both to be "decent at what they do." The psychiatrist is praised for staying on top of medications and for listening attentively to the patient's needs. The counselor is described as advisorial, offering guidance in multiple ways and contributing to tangible improvements in the client's approach and outlook. Taken together, these voices suggest a collaborative care model that can deliver meaningful benefits when trust and continuity are present.

However, not all provider experiences are uniformly positive. One reviewer mentions a nurse practitioner who missed roughly five appointments in a year, underscoring a reliability gap that weighed heavily on their overall impression. In contrast, they note that the psychiatrist has been much better, implying that the quality and reliability of care can vary significantly across different clinicians within the same organization. Another account confirms this contrast by recounting a poor experience with an NP affiliated with Providence, labeling it as one of the worst mental health experiences they've had. The recurring theme is that while some clinicians excel and earn trust, others fall short in consistency and attentiveness.

The complexity of care is further highlighted by comparisons across providers. A strong positive thread runs through the experiences with psychiatrists and counselors when appointments are kept and care is coordinated. Yet, some reviewers encounter gaps - missed appointments, uneven follow-through, and insufficient attention to important family matters. In one particularly sensitive case, a client sought a counselor's help to document ongoing missed visitations with their child by the mother and to address the long-term effects. Instead, they reported that the counselors stopped interviewing and refused to continue, describing this as very poor service. When listening and ongoing client support falter in such contexts, the impact can extend beyond individual therapy sessions to family dynamics and legal considerations.

Taken together, these reviews paint a picture of an organization that can be life-changing for many who engage with it, especially for those who find a stable team and build a lasting rapport with their therapist and psychiatrist. The overarching narrative is one of deep care, effective support, and meaningful progress for numerous clients. At the same time, the experiences underscore a call for consistency and accountability: reliable attendance by clinicians, sustained listening, and steady, collaborative care are essential to maintaining the trust that long-term clients have placed in the organization. For prospective clients, the message is clear - treatment can be transformative, but choosing the right providers and ensuring continuity of care are crucial steps in realizing the full benefits.

This part of Milwaukie, Oregon offers a convenient and diverse range of amenities for seniors looking for a comfortable living environment. With multiple pharmacies such as Rite Aid, Walgreens, CVS Pharmacy, and Safeway Pharmacy within close proximity, residents can easily access necessary medical supplies and prescriptions. Additionally, there are various dining options including fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like The Old Spaghetti Factory and High Rocks Steak and Chops. Nearby hospitals like Providence Milwaukie Hospital and Kaiser Sunnyside Medical Center provide peace of mind in case of any medical emergencies. Beautiful parks such as Rivervilla Park and George Rogers Park offer opportunities for leisurely walks or outdoor activities. And with cafes like Starbucks and Portland Cà Phê nearby, residents can enjoy a cup of coffee while spending time with friends or family. Overall, this area provides a convenient and friendly environment for seniors seeking a comfortable lifestyle in Milwaukie.

Pharmacies

• Rite Aid (1 miles)
• Walgreens (1.2 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Safeway Pharmacy (3.3 miles)
• Rite Aid (3.6 miles)

Restaurants

• McDonald's (1.1 miles)
• Chick-Fil-A (2.2 miles)
• The Old Spaghetti Factory (2.2 miles)
• Taco Bell (3.8 miles)
• High Rocks Steak and Chops (3.8 miles)
• Bodega PDX (4.2 miles)
• Hanko's Sports Bar & Grill (4.4 miles)

Hospitals

• Providence Milwaukie Hospital (1.4 miles)
• Kaiser Sunnyside Medical Center (2.6 miles)
• Portland VA Medical Center (5.6 miles)
• Doernbecher Children's Hospital (5.8 miles)
• West Linn Clinic - US Department of Veterans Affairs (5.9 miles)
• Shriners Hospitals For Children (6.1 miles)
• Adventist Medical Center (6.2 miles)

Parks

• Rivervilla Park (2 miles)
• Stringfield Family Park (2.3 miles)
• George Rogers Park (2.5 miles)
• Tryon Creek State Park (3.1 miles)
• Sellwood Park (3.3 miles)
• Sellwood Riverfront Park (3.3 miles)
• Southern Lites Park (3.5 miles)

Physicians

• Kaiser Sunnybrook - Institut (2.5 miles)
• Kaiser Permanente Mount Talbert - Emily West MD (2.6 miles)
• Pacific Digestive Associates (2.7 miles)
• Metropolitan Pediatrics (2.7 miles)
• Sellwood Medical Clinic (2.8 miles)
• Avada Hearing Care Center (4.5 miles)
• Richmond Family Health Center (5.1 miles)

Cafes

• Starbucks (2.6 miles)
• Keeper Coffee Co. (4 miles)
• Portland Cà Phê (4.2 miles)
• Dutch Bros Coffee (4.3 miles)
• Starbucks (4.5 miles)
• Dutch Bros Coffee (5 miles)
• Common Grounds Coffee House (5.6 miles)

Theaters

• Century 16 Eastport Plaza (4.7 miles)

Places of Worship

• St John Fisher Church (6.2 miles)