4422 South East Oatfield Hill Road, Milwaukie, OR 97267
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff provide excellent and compassionate care that supports residents' well-being. The campuses are beautiful and homey, with peaceful settings that encourage socialization. The staff are kind, professional, and genuinely concerned for residents and their families. The meals are regularly described as excellent and enjoyable by residents and families. Coordination of care has improved significantly under new management, reflecting better teamwork. The communities offer engaging activities, exercise, and opportunities for social connection. The environment is bright, welcoming, and reassuring to families. The facility allows couples with different needs to live together, preserving dignity and choice.
The quality of care is slipping and management seems burned out. The facility is severely understaffed with high turnover and communication is terrible. Residents are not consistently receiving medications or meals. The staff are unprofessional, with allegations of racism and abusive behavior. The food is gross and not what is advertised, due to budget cuts. There are frequent signs of neglect, with residents not being attended to. The owner allegedly pockets money and does not reinvest in the facility.Elite Care Jefferson ? Ashland is best suited for families seeking a memory-care focused, home-like setting where residents can be socially engaged, move within a secure campus, and enjoy regular, personal attention from caregivers who know them by name. The strongest appeal lies in a warm, community-oriented atmosphere: small-house environments, resident groups for meals and activities, and a philosophy that emphasizes dignity, companionship, and routine interaction. It works best for residents who respond well to social programming and who benefit from a partner-friendly design that allows couples with different care needs to share the same campus.
Those considering alternatives should note that this community is not the right fit for households prioritizing unwavering staffing consistency and perfect operational smoothness. Several reviews flag persistent under-staffing, high turnover, and uneven follow-through on basic care tasks. Families wary of medication gaps, delayed baths, or lapses in housekeeping will want to compare options carefully. Also important are concerns about management change and how that translates into day-to-day care, communication, and staffing clarity. For families that insist on near-flawless execution and predictable routines, other communities may offer a safer bet.
The upside in favor of Elite Care Jefferson rests on real strengths when a stable, well-supported team is on the floor. Positive voices point to a nurturing, professional staff that treats residents with kindness, a clean and homelike campus, and meaningful engagement through activities, gardens, and group dining. Several reviewers highlight strong family communication and a sense that residents are known personally by caregivers, which can translate into quicker responses to changing needs. In memory-care settings, these elements - trust, connection, and predictable routines - can significantly improve quality of life when they're consistently present.
Yet the cons cannot be dismissed, because they directly affect daily safety and comfort. Reports of medication lapses, delayed meals, and unaddressed odors or cleanliness issues recur in multiple accounts. Understaffing and turnover have been described as undermining care even for residents who are otherwise well-supported, with some families feeling that staff are overworked to the point of exhaustion. Management shifts are cited as a source of instability and as a contributor to communication gaps. When these factors align, the risk of unnoticed decline or avoidable distress rises, which is a hard reality to balance against the warmth and programmatic strengths.
From a decision-maker's perspective, use a structured site visit to separate the signal from the noise. Ask specifically about medication administration protocols, nightly and weekend staffing levels, and how care plans are communicated to families. Request recent activity calendars, dining menus, and a tour of the memory-care house with a focus on how residents are assisted, how often they are moved about the day, and how personal preferences are honored. If possible, speak with several current residents and family members at different times to gauge consistency. Take note of housekeeping, laundry practices, and the cleaning response time after issues are reported.
For families weighing options in the broader area, Elite Care Jefferson sits in a landscape where real strengths exist in comparable communities known for steadier staffing and clearer governance. Oatfield Estates and Fanno Creek, for example, surface frequently as benchmarks for consistent care, social vitality, and transparent family communication. These communities often earn praise for engaged staff, strong activity programming, and reliable meals - features that can offset concerns about the variability observed here. When a resident's well-being depends on reliable care and prompt response, it pays to widen the comparison and conversation before deciding.
30 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elite Care Jefferson - Ashland is an exceptional assisted living community located in Milwaukie, Oregon. Our goal is to provide a comfortable and welcoming environment for our residents while offering top-notch care services and a wide range of amenities.
In terms of amenities, we offer cable or satellite TV in each resident's room, ensuring they can enjoy their favorite shows and movies at any time. Our dining room provides a beautiful space for residents to enjoy delicious and nutritious meals prepared by our talented chefs. Each room is fully furnished, providing a cozy and comfortable living space.
Our community boasts a serene garden where residents can take leisurely strolls or simply relax amidst nature. Additionally, we offer housekeeping services to ensure that our residents live in clean and well-maintained spaces. Each room also features a kitchenette, allowing residents the option to prepare light snacks or beverages as desired.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily access their favorite websites, browse social media, or video chat with loved ones.
When it comes to care services, our dedicated staff provides 24-hour supervision to ensure the safety and well-being of all residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team also coordinates with health care providers to ensure that each resident receives proper medical attention.
We cater to specific dietary needs with diabetes diet options as well as special dietary restrictions. Our skilled chefs prepare meals tailored to meet these needs while still being delicious and satisfying. Medication management is also provided to help residents stay on top of their medications.
At Elite Care Jefferson - Ashland, we place a strong emphasis on mental wellness by offering a comprehensive mental wellness program. This program focuses on promoting emotional well-being through various activities and therapies.
Transportation arrangement for medical appointments is made easy with our dedicated staff coordinating transportation services when needed. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, providing easy access to amenities and services outside of our community.
Overall, Elite Care Jefferson - Ashland is a premier assisted living community that prioritizes the comfort and well-being of our residents. With exceptional care services and an array of amenities, our residents can enjoy a fulfilling and enriching lifestyle in a vibrant and supportive environment.
Elite Care Jefferson - Ashland is located at 4422 South East Oatfield Hill Road, Milwaukie, OR 97267 in Clackamas County, Oregon
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