13033 South East Holgate Boulevard, Portland, OR 97236
For more information about senior living options: (844) 490-3973
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The staff are friendly and cooperative. The staff are compassionate and helpful. The facility offers many activities and short trips. The LPN is really good. The staff show a great balance of professionalism and compassion. The facility is highly recommended.
One reviewer dubbed the facility a disgrace and claimed residents are not properly cared for. They alleged the staff include racist, violent individuals who are felons, and who drink with clients while ignoring residents. They claimed a staff member hit their car, threatened them, and that legal action would be pursued. They warned others not to send loved ones, citing incidents of residents being spit on and a resident's computer being stolen. They accused management of caring more about rent than residents' welfare and of micromanaging to the point of obstruction. They described the environment as sketchy and unsafe, including claims of staff and clients smoking weed together. They stated the staff were demeaning, unprofessional, and sometimes inadequately credentialed. They asserted residents were allowed to wander off and drink publicly, with little accountability from staff.A range of voices emerges when people speak about Advocate Care, painting a picture of a facility that can feel like a lifeline to families in need and, at times, a source of serious frustration and concern. On the positive side, several reviewers describe staff as friendly, cooperative, and genuinely compassionate. They highlight how the team works through a multitude of resident issues with patience and care. For families facing the challenge of relocating a loved one - especially a child with disabilities - these accounts emphasize the relief of finding a space that can offer room for their relative to adjust, gain more freedom, and participate in organized activities and short trips. One reviewer notes that the staff's warmth and supportive approach were a blessing during a difficult transition, particularly for a daughter who is disabled due to brain cancer but is currently in remission.
Yet the same facility is the subject of starkly different experiences. A recurring line - simply stated as "Worst experience of my life" - caps a sentiment of distress and disappointment that contrasts sharply with the more favorable anecdotes. In another concise note, someone emphasizes a positive professional detail: the LPN is really good. That nod to competent clinical care sits alongside broader, harsher critiques about management and safety, illustrating how experiences can diverge dramatically even within the same setting.
A harsh official-style accusation is directed at a specific reviewer's contact, addressing someone named Leah and accusing them of lying in review, while alleging that the facility employs racist and violent staff, some of whom are felons due to offenses like hit-and-run. The writer goes so far as to claim that a violent employee who hit their car threatened them, and they warn of legal action to come. This is paired with a broader indictment of staff behavior - describing a culture where some workers become intoxicated around clients and where residents are left unsupervised or not adequately supervised. The tone is accusatory and highly combative, signaling a belief that the facility's leadership is complicit or negligent.
Other comments lean toward neglect and danger, with reviewers urging potential families to stay away. One commenter asks, in a provocative line, whether anyone would want to leave their family there to be neglected, signaling a fear that residents are not receiving the care or protection they deserve. The theme of "sketchy" operations recurs, accompanied by vivid allegations that the staff fail to treat residents properly and that the environment can be unsafe or unstable. In another strongly worded account, a family member describes witnessing or fearing marijuana use among staff with residents, a claim that adds to a perception of a culture that is not maintaining appropriate boundaries for vulnerable individuals.
Further, some reviews zero in on specific individuals or administrative dynamics. There is a charge of demeaning behavior by staff and a caution that Brandi may need more credentials to handle the responsibilities of the role. The comments also sketch a picture of management practices that feel either distant or heavy-handed: a reviewer contends that Leah P. management is focused on rent collection rather than resident well-being, and there are accusations of micromanagement, with a secretary described as blocking the door to avoid being bothered by residents. The breadth of complaints includes allegations of residents being spit on by staff and a resident suffering a theft of a $2,000 computer during a doctor's appointment, all of which contribute to a perception of systemic care failures.
Other experiences touch on interactions and communication. A caller recounts an encounter with a staff member named Kimmy who answered a question rudely, hung up, and spoke loudly, leaving a negative impression that could shape a potential family's decision about placement. In another local-context note, a person working nearby asserts that "care specialists" allow clients to wander off and drink publicly, a claim that paints the facility as a potential neighborhood risk and raises questions about supervision, security, and community responsibility. The practical implications of these complaints feed into a broader concern for safety, boundaries, and the ability of the staff to enforce rules that protect both residents and the public.
Amid the chorus of concerns, there are clearly positive testimonials that balance the narratives. A reviewer who recently had a family member join Advocate Care praises the facility for its convenient and safe management, noting that staff provided solutions to a wide range of problems and concerns associated with placing a loved one in such a setting for the first time. That account highlights progress and social engagement - residents making friends, participating in community activities, and pursuing goals that were previously unattainable at home. Another broad compliment captures the essence of care facilities as challenging environments to operate, yet one that can be managed with professionalism and genuine compassion; the reviewer calls the staff's balance of expertise and empathy "highly recommended."
Taken together, these reviews present a facility that is at once a source of comfort and a source of alarm. For some families, Advocate Care represents a hopeful path where caregivers are attentive, activities are available, and residents experience meaningful gains in independence and social connection. For others, the environment is fraught with concerns about safety, staff conduct, and administrative priorities, leading to fear, frustration, and a sense that oversight and accountability are urgently needed. The spectrum is broad, and it reflects the real and varied experiences of people who entrust their loved ones to a care facility, hoping for safety, respect, and the kind of support that makes a difficult situation a little easier to manage.
34 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Advocate Care, an exceptional assisted living community in beautiful Portland, OR. Our community is designed to provide a comfortable and nurturing environment for seniors who require assistance with their daily activities.
Our fully furnished apartments offer all the comforts of home, including cable or satellite TV and Wi-Fi/high-speed internet access. Residents can also enjoy delicious meals in our elegant dining room, where we cater to special dietary restrictions. Additionally, our small library provides a quiet space for reading and relaxation.
At Advocate Care, the health and well-being of our residents are paramount. Our compassionate staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, ensuring they follow a healthy diet tailored to their needs.
Medication management is another prominent service we offer at Advocate Care. Our dedicated team ensures that medications are administered correctly and on schedule, giving families peace of mind knowing their loved ones are receiving the care they need.
We understand the importance of mental wellness in our residents' lives and have implemented a comprehensive mental wellness program that promotes engagement, socialization, and emotional support.
Our community boasts various amenities aimed at enhancing our residents' quality of life. They can relax in the beautiful garden or enjoy outdoor activities in our spacious outdoor space. For those who prefer indoor entertainment, we offer resident-run activities and scheduled daily activities to keep everyone engaged and entertained.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our residents have easy access to various services and entertainment options.
At Advocate Care in Portland, OR, we strive to create a warm and welcoming atmosphere where seniors can live comfortably while receiving the individualized care they deserve. Contact us today to learn more about how we can meet your loved one's needs!
Advocate Care is located at 13033 South East Holgate Boulevard, Portland, OR 97236 in Multnomah County, Oregon
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