Visiting Angels

Pros

• The caregivers are warm, caring, polite, friendly, and hard-working.
• Administrative staff go above and beyond to meet the clients' needs and ensure coverage.
• Caregivers provide a wide range of services, including housekeeping, laundry, errands, and transportation.
• Private-pay options are very reasonable and accessible.
• The primary caregiver relationships often feel like family, with strong bonding and trust.
• 24/7 care is available and delivered with compassion and dedication.
• The staff coordinates well with facility staff, earning positive feedback from facilities and families.
• Caregivers are dependable, on time, and deeply dedicated to clients.
• Office staff excel at matching clients with the best caregivers for their needs.
• Families feel supported, reassured, and blessed by the care they receive.

Cons

• One reviewer gave no stars.
• The reviewer claimed a caregiver slept on the job.
• The reviewer said the other caregiver could hardly care for themselves.
• The reviewer suggested that a service animal may have been more helpful.
• The reviewer questioned why it was so hard to find adequate help.

Review

Across several years and across two locations, Visiting Angels has consistently proven to be a lifeline for families facing the challenges of aging and medical decline. The experiences shared span from the Newburgh, New York area to the Newberg, Oregon area, but the throughline is the same: warm, attentive, and capable caregiving that makes a tangible difference in daily life. Families repeatedly describe a partnership with Visiting Angels that goes beyond just meeting a checklist of tasks, highlighting a culture of compassion, reliability, and practical support that helps both clients and their loved ones breathe a little easier.

In the early stages of arranging in-home care for a mother who had suffered a fall, the conversations with Visiting Angels' case management stood out for their warmth and clarity. A case manager - first Joanna, then Julie in the Newburgh location - took the time to assess precise needs: housekeeping, transportation, bathroom assistance, bed-making, and other practical tasks. The discussions also covered cost and the private-pay option, which the family found to be extremely reasonable. The tone of those conversations conveyed genuine care and a commitment to tailoring the service to the individual's realities and preferences, which set the tone for what followed.

What followed was a group of caregivers who consistently rose to the occasion. The reviews emphasize that the caregivers themselves deserve the highest praise: they were kind, friendly, polite, and hardworking, giving "100% and then some" to every task. The list of duties performed is extensive and concrete: vacuuming, floors and refrigerator cleaning, dusting, bathroom upkeep, bed-making, laundry, grocery shopping, transporting to appointments, and more as needs arose. The family repeatedly notes that the caregivers' presence and effort provided a stabilizing, uplifting effect on their loved one's daily life. The message is clear: when mom was in need, Visiting Angels delivered a level of service that felt not only capable but genuinely caring, and the private-pay option helped make that stability affordable enough to sustain.

The experience expanded beyond one family member to a broader client base, including a friend for whom the author serves as medical spokesperson. Since November, Visiting Angels has supplied at least one caregiver, with the primary caregiver becoming a central figure in that friend's care as needs evolved toward around-the-clock supervision. The caregivers' compassion and skill are repeatedly highlighted, with particular respect given to the bond that formed between the client and the primary caregiver - so strong that the caregiver felt almost like family. The administrative staff are praised for going "above and beyond" to coordinate care, ensuring that even as needs grew, the care remained as seamless as possible. Even when the friend moved into an assisted living facility, Visiting Angels continued to provide 24/7 coverage to keep the client comfortable in a familiar environment. The gratitude is tempered with blessing for the caregivers who entered that poignant chapter with grace and dedication, underscoring how essential compassionate, collaborative care can be during the end-of-life process.

Longer-running relationships paint a picture of a reliable, steady presence in a family's life. One family has relied on Visiting Angels for more than three years to support their mom, and they describe the agency as a lifeline. The caregivers are described as wonderful - caring, highly qualified, and capable - while the administrative team is commended for its attentiveness and for making families feel at ease. The consistent, dependable care fosters a sense of trust and relief: knowing that trained, compassionate professionals are handling daily needs provides a level of comfort that's hard to quantify but deeply felt by those involved.

Not every review is without caveat, however. One account recounts a serious lapse in care: two caregivers visited a 94-year-old mother-in-law, but one caregiver slept while on duty and the other appeared to be struggling to care for herself. This negative experience is starkly opposite the overwhelming majority of praise and serves as a reminder that, in any caregiving organization, continuity and attentiveness are everything. The reviewer's frustration highlights the high bar that families expect and the serious impact that gaps in reliability can have on trust and safety. It's a candid counterpoint within a broader chorus of overwhelmingly positive experiences, illustrating that while Visiting Angels typically delivers exceptional service, it, too, is subject to human variability and must continually strive to exceed standards.

Despite the occasional rough patch, many testimonials focus on specific staff members who went above and beyond. Julie's helpfulness in introducing a newcomer and providing information left a strong impression on a family new to the area. In other instances, individual caregivers - Diana the RN, Maria, and others - are singled out for their compassion, punctuality, and attentiveness to every caregiving need. The patient's family members note how these caregivers offer not only practical assistance but emotional support, becoming trusted partners in care. The office staff - Lacey and others - are also praised for their matchmaking abilities, ensuring that the caregiver's temperament and skills align with the elder's needs, which further enhances the overall quality of care and peace of mind for families.

Across these stories, a unifying theme emerges: Visiting Angels in Newberg, Oregon, and the surrounding area, and the Newburgh, New York team as well, create a caregiving ecosystem that feels like family. The caregivers are described ashumble heroes - quietly going about complex tasks with kindness, respect, and professional rigor. The administrative crew is commended for their responsiveness, their willingness to coordinate with facilities, hospice, and other care components, and their ongoing commitment to ensuring that a client's day-to-day life remains as dignified and comfortable as possible. For families grappling with aging, illness, or end-of-life transitions, these testimonials sketch a portrait of a company that takes care of people by taking care of people - caregivers who treat clients with dignity, staff who coordinate behind the scenes, and a culture that supports both clients and their families through difficult, emotional journeys.

This part of Newberg, Oregon offers a wide array of conveniences and amenities that cater to seniors looking for a comfortable and accessible living environment. With a variety of restaurants within close proximity, such as Chehalem Valley Brewing Company and J's Restaurant & Lounge, residents can enjoy dining out with ease. Additionally, there are several healthcare options nearby including Newberg Vision Clinic and Providence Newberg Hospital for medical needs. For recreational activities, seniors can visit parks like Champoeg State Park or Wilsonville Memorial Park for outdoor enjoyment. Transportation is also easily accessible with McMinnville Municipal Airport located just 11.6 miles away. Overall, this area provides a well-rounded community ideal for senior living.

Restaurants

• Chehalem Valley Brewing Company (0 miles)
• McDonald's (0.3 miles)
• J's Restaurant & Lounge (0.3 miles)
• Wendy's (0.5 miles)
• Jory (1.1 miles)
• Dundee Bistro (3.3 miles)
• Red Hills Market (3.4 miles)

Physicians

• Newberg Vision Clinic (0.2 miles)
• Grant R Lindquist MD (0.3 miles)
• Asthma Allergy Centre (0.3 miles)
• Newberg Pediatric Clinic (0.4 miles)
• Providence Sleep Disorders Center - Newberg (0.5 miles)
• Lenza Eye Center (9.4 miles)
• EyeHealth Northwest - Tigard Office (10.6 miles)

Hospitals

• The Children's Clinic (0.2 miles)
• Providence Newberg Hospital (0.9 miles)
• Sherwood Family Medicine (7.3 miles)
• Legacy Meridian Park Hospital (11.5 miles)
• Silverton Hospital (11.7 miles)

Theaters

• 99W Drive-In (0.3 miles)
• Regal Bridgeport Village ScreenX & IMAX (11.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Mike's Medical Pharmacy (0.5 miles)
• Walmart Pharmacy (7.2 miles)
• Walgreens (8.8 miles)
• Fred Meyer Pharmacy (8.9 miles)
• CVS Pharmacy (9.2 miles)
• Rite Aid (10.3 miles)

Cafes

• Social Goods (1.1 miles)
• Starbucks (6.6 miles)
• Dutch Bros Coffee (6.7 miles)
• Starbucks (9.1 miles)
• Starbucks (9.4 miles)
• Starbucks (10.2 miles)
• Starbucks (10.8 miles)

Parks

• Champoeg State Park (4.4 miles)
• Safe And Hound (8.7 miles)
• Wilsonville Memorial Park (9 miles)
• Cook Park Soccer Fields (9.1 miles)
• Ibach Park (9.2 miles)
• Memorial Park (9.4 miles)
• Burlingham Park (10.8 miles)

Transportation

• McMinnville Municipal Airport (MMV) (11.6 miles)