East Cascade Retirement Community
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175 North East 16Th Street, Madras, OR 97741
For more information about senior living options: (844) 490-3973
People seem nice. The room was a good size. She seems to like it OK. Great community. The staff is awesome. They would recommend your loved ones to live here. There are lots of neat people with neat stories to share. Recreation options include crafts, exercise, socializing, and bingo.
They claim the staff didn't change her briefs, leading to an infection from unprofessional cleaning. They say the cleaning was unprofessional, causing a UTI and infection that sent her to the hospital for weeks. They state the mother did not receive the physical therapy she needed after the stroke, and she died due to health issues. They call the facility unprofessional and warn others not to take their family there. They note the floor needed shampooing, indicating poor cleanliness. They report that activities were never provided as promised and the clothes were constantly dirty. They express regret for placing their mom in this facility.The collection of reviews paints a picture of a care facility with a strikingly mixed reputation. Some families speak glowingly of a warm, active community where staff are friendly and residents seem to enjoy daily life, while others recount alarming lapses in hygiene, medical care, and rehabilitation that led to serious health consequences for their loved ones. The messages touch on location-specific notes like Building E and reference a nearby new nursing home, underscoring that experiences can vary not just by family but also by unit and moment in time.
One of the most alarming accounts centers on a family's experience with Building E. The reviewer describes a sequence of failures in basic care and infection control that culminated in a hospital stay and the death of a relative. According to the account, proper hygiene practices were not followed - briefs were not changed - and an infection developed that was attributed to unprofessional cleaning by caregivers. The patient reportedly required three weeks in the hospital, including a UTI, and did not receive the physical therapy that was claimed to be part of her stroke recovery. The review closes with a strong reproach, urging others not to entrust their loved ones to this facility and labeling the experience as profoundly unprofessional.
Another brief but emphatic remark simply warns, "Noooooo! Don't put your parents here." While not offering additional specifics, the message clearly reflects a strong sense of dissatisfaction and concern about placing a parent in the facility, aligning with the more serious cautions raised in other reviews.
There is also a more mixed snapshot from a reviewer whose mother-in-law had just moved in. This person notes that staff members appear pleasant and says the room is a good size, but points to the physical environment's needs - specifically, the floor requiring shampooing. The reviewer is uncertain about the availability of activities or transportation by bus and ends with a cautiously positive note, saying the relative seems to like it so far. The lack of definitive information about the activities program leaves room for both optimism and skepticism.
A further negative perspective emphasizes promised services that did not materialize. The reviewer expresses regret about placing their mom in the facility, recounting assurances that staff would provide activities that apparently never occurred. The account also mentions clothing that was frequently dirty and highlights that the relative had Alzheimer's disease, suggesting that the level of care did not meet expectations or the promises made by the facility. This review reinforces the theme of unmet expectations and potential gaps in daily caregiving.
In contrast to the negative stories, there is a long-standing positive voice from a family with a different experience. They describe living there since the facility opened in 1999 and characterize it as a great community with awesome staff. They highlight an ease of transition from illness to assisted living, especially with a nearby new nursing home that simplifies movements between levels of care. The reviewer urges others to consider the place for their loved ones, praising the social atmosphere, the chance to meet people with interesting stories, and the availability of recreational activities such as crafts, exercise, socializing, and bingo. The sense of community and ongoing engagement stands out as a hallmark of their experience.
Taken together, these reviews present a complex panorama: substantial concerns about cleanliness, infection control, and the fulfillment of promised care in some families' experiences, alongside strong praise for community spirit, friendly staff, and an active social program in others. The discrepancy suggests that care quality may vary by unit, staff shifts, or specific circumstances, making it important for potential residents and families to conduct thorough visits, ask detailed questions about hygiene practices, rehabilitation services, activity schedules, and staff responsiveness, and review how the facility handles critical incidents and ongoing care needs. For those weighing options, the overarching message is clear: experiences differ, and a careful, firsthand assessment is essential.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The East Cascade Retirement Community located in Madras, OR offers a variety of care options for seniors. As a Continuing Care Retirement Community (CCRC), it provides a range of services to accommodate residents' changing needs over time. Additionally, it has a Skilled Nursing Facility on-site for those requiring more extensive medical care.
Residents enjoy an array of amenities including cable or satellite TV, dining room, fully furnished accommodations, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space to relax and socialize, telephone service, and Wi-Fi/high-speed internet access.
The dedicated staff at East Cascade Retirement Community provides round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also ensure seamless coordination with healthcare providers for any specialized care needed by residents. The community follows diabetes diets and caters to special dietary restrictions. Nutritious meals are prepared and served on-site for the convenience of the residents. Medication management is available to ensure proper adherence to prescribed medications.
To promote mental wellness and social engagement, East Cascade Retirement Community offers a robust program of scheduled daily activities for residents to participate in. This includes various recreational and leisure activities tailored to meet individual preferences and interests.
Conveniently located near several amenities within close proximity such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals; residents have easy access to essential services and entertainment opportunities.
In summary, the East Cascade Retirement Community provides a comfortable and supportive environment for seniors seeking assisted living services or skilled nursing care. With its comprehensive range of care services and amenities along with its prime location near various amenities in Madras community; it ensures residents can maintain an active and fulfilling lifestyle while receiving the support they need.
East Cascade Retirement Community is located at 175 North East 16Th Street, Madras, OR 97741 in Jefferson County, Oregon
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