The Villas On The Green in Broken Arrow, OK

Pros

• The Greens has excellent maintenance service, fast and efficient, with great expertise and work ethic.
• Sean the manager and his excellent, well-trained crew are a valuable asset to the apartment complex.
• Lee is absolutely wonderful, patient, and proactive in assisting new residents.
• The apartments are beautiful and well-kept, with plenty of dumpsters for trash across the property.
• Brady is a fantastic manager, and the staff are friendly, informative, and attentive.
• Kristyn provides professional, friendly service, and her tours are informative and helpful.
• Jennifer is kind, professional, and goes above and beyond to assist residents.

Cons

• The complex is not safe, with roaches, mold, leaks, trash everywhere, a broken AC in extreme heat, and management that does not care.
• Tenants are ignored, gaslit, or spoken to disrespectfully when they ask for help.
• The grounds are dirty, with roaches and trash left around, and cameras that don’t work, leading to concerns about break-ins.
• The buildings are falling apart, with constant leaks, broken appliances, poor insulation, and outdated features.
• The office staff are unfriendly and more concerned with their phones than residents’ concerns.
• Maintenance requests are ignored or fixed with quick, lazy patches that never last.
• Pest problems (roaches) and mold are persistent and never properly addressed.
• Leasing practices are questionable, including nonrefundable deposits and not showing units before signing.
• Residents complain about loud neighbors, unsafe common areas, and disruptive behavior.
• Rent and fees are excessive given the conditions, with frequent price hikes and a sense of poor value.

Review

This community is best suited for budget-conscious renters who prize a genuinely responsive maintenance team and a personable on-site staff, along with convenient access to shopping and services. The pattern in the better-reviewed experiences centers on quick repairs, friendly leasing staff, and managers who listen and act. Tenants who want a straightforward, easy move-in and a living environment that feels cared for day to day will find a lot to like here, especially when the newer phases are available and management is aligned around resident needs. It is particularly attractive for households that value practical amenities, two pools, gyms, and a tanning option, without paying luxury-tier prices. For families or individuals who can actively engage with management to address issues, the daily reality can tilt toward a workable home life, and the best-case scenarios often hinge on the competency of the on-site team and the phase they occupy.

Where this community becomes less suitable are cases where pristine condition, pest-free living, and unwavering, consistent management across all buildings are non-negotiables. Numerous reviews highlight persistent roach infestations, mold, leaks, outdated appliances, and grounds that don’t consistently reflect a well-cared-for property. Car break-ins, noisy neighbors, loud heat and air systems, and trash that isn’t promptly cleared point to a maintenance and operations culture that can struggle to keep up. For households with special safety or cleanliness expectations, or those who cannot tolerate uneven experiences between phases, these downsides push strongly toward considering alternatives. The reality is that the strongest positives tend to ride with the newer phases and with a responsive team; the older phases carry a larger burden of maintenance and consistency concerns.

The strongest pros, rapid maintenance response, approachable and capable office staff, and a track record of staff who truly seem to care, sometimes offset the main drawbacks, but not always. Multiple residents praise maintenance crews as professional, fast, and reliable, with names like Lee, Shawn, and Krislyn appearing repeatedly as assets. Tours and leasing experiences with staff such as Jennifer, Trish, and Brady are cited as honest, informative, and patient, which can make the decision to move less fraught. The on-site team’s ability to communicate clearly and coordinate fixes quickly matters a lot when leaks, appliance failures, or cleaning needs arise. Yet the counterweight is that the same community still contends with uneven upkeep, reports of dirty grounds, and inconsistent responses from management that leave some residents feeling unheard. In that sense, the pros can compensate, but only when the right staff are in place and the resident is proactive in requesting and following up on service.

That dynamic appears most favorable in the newer phases or under more engaged leadership. Several reviews emphasize that a recent shift in management brought tangible improvements: more transparent communication, better execution on move-ins, and a generally more welcoming culture. In those accounts, residents notice cleaner common areas, quicker maintenance turnarounds, and a clerical experience that feels more resident-centered. The sentiment is that when Brady and the current phase-specific teams are involved, the property operates more smoothly, with maintenance and office staff delivering on promises and delivering a sense of being heard. Nevertheless, the overall mosaic remains mixed: while some residents talk about a much-improved environment, others still report deep-seated issues that persist across phases, underscoring the reality that the experience is highly variable.

For a decision plan, approach this property with a clear set of checks and expectations. Insist on a walk-through of the specific unit you are considering, and demand a transparent demonstration of any move-in readiness issues, pests, and odor concerns. Ask for a defined maintenance response window and request documentation on pest control schedules, mold testing if you smell mildew, and a record of past fixes to see lasting outcomes. Verify how water costs are calculated and billed, since some reviews note per-building allocations that penalize smaller households; confirm actual parking availability and the presence and function of security cameras in your building. If possible, request a tour with a staff member who will be handling your lease, someone who can give straight, unembellished answers about pricing, deposits, and what phase offers the best conditions. Finally, speak with current residents about noise, trash, and after-hours issues to calibrate expectations before signing.

In the end, this Broken Arrow community represents a pragmatic, value-driven choice for families or individuals who are prepared to partner with management to maintain their quality of life. The combination of affordable rents, practical amenities, and a committed maintenance crew can yield a comfortable, convenient living experience, provided the unit, phase, and staff alignment are right. For those who must have turnkey perfection, absolute pest-free living, and unvarying performance across all buildings, alternatives are warranted. The best path forward is to prioritize newer phases, seek out the most consistently praised staff, and enter with a clear action plan: tour specifically with the people who will handle the lease, inspect the unit for cleanliness and repair history, and establish explicit expectations about maintenance timelines and safety measures. With those guardrails, the property can deliver a solid, dependable home that lives up to its strengths while avoiding the more disruptive downsides that have clouded many reviews.

Pharmacies

• Research Chemical (0.9 miles)
• Reasor's Foods (5 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (6.2 miles)
• Country Mart (6.8 miles)
• Coweta County Mart (6.9 miles)

Restaurants

• Braum's (3.5 miles)
• McDonald's (3.7 miles)
• The Fish Shack (4 miles)
• Chili's Grill & Bar (4.3 miles)
• Santa Fe Cattle (4.4 miles)
• IHOP (4.5 miles)
• Taco Bell (4.8 miles)

Parks

• Broken Arrow Parks (4 miles)
• Playground In Ressaince Park (5.3 miles)
• Leisure Park (7.2 miles)
• Curtis Conley Memorial Park Splash Pad (9.5 miles)

Places of Worship

• Life Church - Broken Arrow Campus (4 miles)
• Full Gospel Mission Church (5.1 miles)
• Life.Church South Broken Arrow (7.4 miles)
• Aspen Park Baptist Church (8 miles)
• Grace Free Will Baptist Church (8.6 miles)

Theaters

• Cinemark Broken Arrow (4.6 miles)
• Cinemark Tulsa (9.4 miles)

Physicians

• Anklesaria GM MD (6.1 miles)
• Crestcare Family Medicine (6.1 miles)
• James R Campbell (6.1 miles)
• Broken Arrow Family Clinic (6.2 miles)
• Pain Management Of Oklahoma (6.2 miles)
• James F Owens DDS (6.2 miles)
• Pediatrics Plus (6.3 miles)

Hospitals

• St John Broken Arrow (6.4 miles)
• St Francis Hospital (6.5 miles)
• Southwestern Regional Medical Center (9.8 miles)

Transportation

• U-Haul Moving & Storage (6.9 miles)

Cafes

• Cha Bubble Tea (11 miles)