The Villas On The Green

Pros

• Brady is described as a fantastic individual.
• The apartment deal is amazing.
• Kristyn is very professional and friendly.
• Kristyn showed all the two-bedroom options and was professional.
• They were impressed with the apartments and decided to move there thanks to Kristyn.
• Lee is wonderful and understood concerns, moving them to a different apartment the same day.
• Lee is appreciated for taking concerns seriously.
• Brady helped them move to a new place.
• Brady was informative and the staff are friendly.
• Brady was amazing and transparent during the tour.
• The maintenance team is amazing, professional, and efficient, with prompt responses.
• Kaile is very helpful and a blessing.
• Kaley and Brady are the best.
• Brady was straightforward and helpful during the tour.
• Brady was helpful and knowledgeable and would highly recommend him.
• The Greens' staff are amazing; Lee is incredible, patient, and accommodating.
• Shawn is fast at responding to work orders.

Cons

• The complex is described as a nightmare due to unprofessional and unresponsive management.
• Maintenance requests are ignored or patched with quick, lazy fixes that never last.
• The buildings are falling apart with constant leaks, broken appliances, poor insulation, and outdated features.
• Roach infestations are a constant issue that are never properly addressed.
• The move-in experience was filthy and dusty, with a non-working washing machine and a dishwasher that caused a strong odor.
• The grounds are dirty, the hallways smell, and trash is often left sitting around.
• Office staff are unfriendly and more concerned about their phones than residents' concerns.

Review

The Greens at Broken Arrow, a community tucked in the Broken Arrow/Tulsa area, has inspired a broad spectrum of experiences from its residents. Across many reviews, one thread remains consistent: the on-site team - particularly several named staff members - often makes the difference between a smooth, confident lease and a more challenging living situation. From welcoming tours to responsive maintenance, the feedback highlights a culture of approachable, customer-focused interaction that many tenants deeply appreciate. In addition to the friendly staff, residents consistently notice strong amenities and a well-maintained property atmosphere, which contributes to a generally positive impression of the complex.

Many tenants sing the praises of the leasing team when they first visit. Kristyn is repeatedly described as professional, friendly, and genuinely enthusiastic about helping people find the right apartment. She is praised for presenting options clearly and guiding prospective residents toward what suits their needs, with several reviewers noting she "got us exactly what we needed" and made the experience enjoyable. Brady is another standout figure who comes up in several stories as informative, straightforward, and transparent about the leasing process. A number of people who toured with him left with a strong, positive sense of what the property offers and felt confident in pursuing a lease. The results of these interactions are often characterized as "definitely moving here" or "definitely be in touch" after a Brady-led tour.

The move-in experience itself is a mixed bag, reflecting a broader truth in many multi-family communities: model apartments and showrooms can differ considerably from actual units. A number of residents report excellent responsiveness when a problem is raised, with staff like Lee described as wonderful and dedicated. Lee in particular earns praise for understanding concerns and, in at least one case, arranging a different apartment on the same day and even allowing a tour before the formal move. When staff listen and act quickly, tenants feel reassured and valued, turning a potentially stressful transition into a more comfortable, family-friendly arrival.

However, not all move-ins meet expectations. One review describes a notably problematic experience of a "move-in ready" unit that was far from ready: a stubborn door key, a foul odor, a broken dishwasher, a non-working washing machine with leaks, and general filth and dust. The reviewer expresses concern that inspections may be lacking and indicates a clear desire for remediation - potentially a different apartment - while promising to update if the situation is resolved in a timely way. This example stands in contrast to the more positive move-in narratives and serves as a reminder that interior conditions can vary by unit and by time.

Maintenance and upkeep emerge as a strong suit in many accounts. Tenants consistently highlight maintenance teams as the property's strength - described as fast, professional, and genuinely responsive. Phrases like "amazing," "on top of it," and "very efficient" appear frequently when residents recount how work orders are handled. Staff such as Shawn and Jennifer are repeatedly credited with going above and beyond to answer questions, explain processes, and ensure residents feel cared for. Pool areas, gym facilities, and overall property care are highlighted as well-kept and well-maintained, reinforcing a sense of pride in the grounds and amenities.

Yet the picture isn't uniformly rosy. A substantial minority report ongoing maintenance and management frustrations, including persistent leaks, outdated building infrastructure, and pest concerns - particularly roaches - that recur despite repeated requests. Complaints about responsiveness and the quality of fixes persist for some residents, with comments about quick patches that don't last and a general sense that certain issues aren't being comprehensively addressed. Additional notes about schedule-related inconveniences - such as power-washing without notice and cleaning or painting that disrupts tenants' routines - paint a more nuanced view of the day-to-day operations.

The dynamics between residents and office management also show a mix of experiences. Several reviews celebrate Jennifer for being patient, helpful, and thorough, with one reviewer praising her as a standout professional who made the process smooth and stress-free. Krislyn, Rick, Kaley, Nick, and other staff members also appear in multiple positive vignettes - checking sprinklers, guiding tours, answering questions, and offering timely responses. On the flip side, some tenants describe office staff as unfriendly or distracted by personal devices, which can undermine the sense of service and support the community strives to deliver. A few reviews mention noticeable improvements after changes in management, suggesting a real impact from leadership on resident experience.

Taken together, the Greens at Broken Arrow presents a complex but largely encouraging portrait. The property appears to be well-regarded for its amenities, its clean and appealing common areas, and the warmth and professionalism of several staff members who consistently demonstrate patience, knowledge, and care. The most convincing testimonials come from residents who connected with Kristyn, Brady, Lee, Jennifer, Krislyn, Shawn, and others who became dependable points of contact and advocates within the community. For those considering a move to this complex, the strongest takeaway is that the staff can make a significant difference: tour with Brady or Kristyn to get an informative, transparent sense of what the property offers; lean on Lee for move-in concerns or reassignments; and know that maintenance and resident services are capable of delivering prompt, thoughtful support when they are in good communication. The Greens can be a wonderful home, especially when you connect with the team that makes living there feel both comfortable and cared for.

Pharmacies

• Research Chemical (0.9 miles)
• Reasor's Foods (5 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (6.2 miles)
• Country Mart (6.8 miles)
• Coweta County Mart (6.9 miles)

Restaurants

• Braum's (3.5 miles)
• McDonald's (3.7 miles)
• The Fish Shack (4 miles)
• Chili's Grill & Bar (4.3 miles)
• Santa Fe Cattle (4.4 miles)
• IHOP (4.5 miles)
• Taco Bell (4.8 miles)

Parks

• Broken Arrow Parks (4 miles)
• Playground In Ressaince Park (5.3 miles)
• Leisure Park (7.2 miles)
• Curtis Conley Memorial Park Splash Pad (9.5 miles)

Places of Worship

• Life Church - Broken Arrow Campus (4 miles)
• Full Gospel Mission Church (5.1 miles)
• Life.Church South Broken Arrow (7.4 miles)
• Aspen Park Baptist Church (8 miles)
• Grace Free Will Baptist Church (8.6 miles)

Theaters

• Cinemark Broken Arrow (4.6 miles)
• Cinemark Tulsa (9.4 miles)

Physicians

• Anklesaria GM MD (6.1 miles)
• Crestcare Family Medicine (6.1 miles)
• James R Campbell (6.1 miles)
• Broken Arrow Family Clinic (6.2 miles)
• Pain Management Of Oklahoma (6.2 miles)
• James F Owens DDS (6.2 miles)
• Pediatrics Plus (6.3 miles)

Hospitals

• St John Broken Arrow (6.4 miles)
• St Francis Hospital (6.5 miles)
• Southwestern Regional Medical Center (9.8 miles)

Transportation

• U-Haul Moving & Storage (6.9 miles)

Cafes

• Cha Bubble Tea (11 miles)