Friends Extended Care Center
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150 East Herman Street, Yellow Springs, OH 45387
For more information about senior living options: (844) 490-3973
Administrator Hannah was fabulous, friendly, and professional, and she kept families informed of medical and social concerns. Rob, the physical therapist, was awesome - knowledgeable and attentive. The rest of the staff was very open and friendly. The grounds are phenomenal and well tended. The facility is a beautiful assisted living setting in a semi-wooded area with wildlife. Staff at Friends Assisted Living were great for eight years.
The staff were rude and disrespectful to residents and family members. They talked badly about family members, residents, and coworkers behind their backs. Management did nothing to address or resolve the issues. The staff ignored and did not bathe or care for residents. They refused to return personal belongings and claimed they did not know where they were. The facility allowed a patient to leave in a hospital gown and the aide refused to help with getting them into a vehicle, saying "good luck." The facility should be closed or sued for mistreatment. They refused to disclose medications and would not provide vegan meals. They treated some patients much better than others, indicating unequal care.A wide range of experiences emerges from the stories told about this facility, painting a picture of a place where care and compassion can shine in some moments while at other times it appears to fall dramatically short. Several reviewers describe hospice and long-term care experiences that left families feeling overwhelmed by disrespect and neglect, while others recount moments of kindness, attentive staff, and well-kept surroundings. Taken together, the accounts suggest a facility that is capable of both excellent outcomes and serious lapses, depending on who is providing the care and when.
A recurring thread among the most negative reviews is a sense of rude, disrespectful behavior from staff that extended well beyond ordinary frustrations. Families recount staff talking about residents and their families behind closed doors, using verbal abuse, and showing a seeming indifference to the very tasks they're hired to perform. Specific stories include residents not receiving basic hygiene care, being left unfed or unattended, and, in one heartbreaking instance, being left in a hospital gown with no assistance as they were escorted to the vehicle. In such accounts, the emotional impact on both patients and their loved ones is profound, with a clear impression that the facility's culture does not prioritize dignity or respectful communication.
Several reviews go further to question the facility's responsiveness and accountability. Complaints often center on management's apparent inaction when issues are raised, with some reviewers describing the place as "a place to avoid" or even suggesting it should be closed or sued. The frustration is amplified by anecdotes about denied personal belongings, misrepresented or unclear referrals for home health support, and billing delays or miscommunications regarding transportation. The sense conveyed is that systemic problems - poor oversight, inconsistent patient rights protection, and a lack of transparency - outweigh any individual acts of kindness.
Against these troubling narratives, there are clearly positive voices that highlight moments of excellence and care. One reviewer singled out an administrator, Hannah, as being fabulous - professional, communicative, and genuinely concerned for the patient's well-being. Families recount that their loved ones were happy with the family activities and the overall environment when the staff demonstrated warmth and engagement. In another vein, a patient who used the outpatient rehabilitation service praised Rob, the physical therapist, describing him as knowledgeable and attentive, with the broader rehab team described as open and friendly. These accounts remind readers that competent, compassionate care can exist within the same facility, often dependent on the individuals involved.
The physical environment and the breadth of services offered also feature prominently in the reviews. Several comments describe a beautiful, well-tended campus with a semi-wooded setting and wildlife, which contributes positively to the experience of residents and families. Some reviews note a favorable staff-to-resident ratio and the capacity to offer multiple levels of care within a small community - skilled, extended, assisted living, and independent living. This combination of a pleasant setting and a diversified service model appears to be a strength of the facility when staff are focused on delivering person-centered care and maintaining clear, respectful communication.
Dietary and rights-related concerns add another layer to the mixed assessments. One reviewer reports being refused vegan meals by a kitchen staff member who claimed an external provider dictated meals, a decision described as unsatisfactory and disrespectful. Separately, several accounts emphasize the importance of transparent communication about medications and treatment plans, noting times when staff did not share information or failed to provide timely updates. These anecdotes highlight the ongoing need for consistent policies that honor patient autonomy, dietary restrictions, and open dialogue between residents, families, and caregivers.
In sum, the collection of reviews presents a facility that can be both laudable and deeply problematic. On the positive side, there are clear examples of capable professionals, compassionate administrators, and a welcoming physical environment that supports a range of care options. On the negative side, there are stark stories of neglect, verbal abuse, inconsistent management responses, and decisions that left families feeling distrusting and afraid for their loved ones. For anyone considering this facility, the message is to approach with a careful, investigative mindset: tour thoroughly, speak with residents and families, ask direct questions about staff consistency and management accountability, and verify policies on meals, medications, transport, and rights protections. The contrast between high and low moments in these reviews underscores the importance of ongoing, principled leadership and a culture that prioritizes dignity and transparent, compassionate care at all times.
66 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Friends Extended Care Center in Yellow Springs, OH is an assisted living community that offers a range of services and amenities to meet the needs of its residents. The community primarily focuses on independent living, providing individuals with the freedom and privacy they desire while also offering assistance with daily tasks when needed.
Residents at Friends Extended Care Center can enjoy a variety of amenities designed to enhance their lifestyle. These amenities include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for recreational activities. The community also features a fitness room for exercise and wellness activities, as well as a garden and outdoor space to relax and enjoy nature.
Dining at Friends Extended Care Center is restaurant-style, ensuring that residents receive nutritious and delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to meet individual needs. Additionally, housekeeping services are provided to ensure that living spaces are kept clean and comfortable.
The community offers various care services to support residents' well-being. A 24-hour call system is in place to provide immediate assistance if needed, while 24-hour supervision ensures consistent safety and security. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications as prescribed.
Friends Extended Care Center promotes mental wellness through its dedicated program, which offers activities and support tailored to each resident's individual needs. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments.
Social engagement is encouraged through a wide range of activities offered at the community. Residents can participate in resident-run activities or choose from scheduled daily activities organized by the staff. Fitness programs are available for those who wish to stay active, while planned day trips offer opportunities for exploration outside the community.
Located in Yellow Springs, OH, Friends Extended Care Center benefits from its proximity to parks, physicians, and restaurants. Residents can easily access nearby green spaces for outdoor activities and enjoy the convenience of having essential services close by.
Overall, Friends Extended Care Center provides a supportive and vibrant community for individuals seeking independent living with assistance. With its comprehensive amenities, care services, and engaging activities, residents can lead fulfilling lives while receiving the support they need.
Friends Extended Care Center is located at 150 East Herman Street, Yellow Springs, OH 45387 in Greene County, Ohio
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Outdoors
Living Room
