Parkcliffe Community at Northwood

Pros

• The caregivers at Parkcliffe are kind, caring, and attentive, providing top-notch personalized care to residents.
• Residents enjoy a home-like environment that fosters meaningful interactions and friendships with others.
• Families appreciate the 24/7 availability of staff, ensuring their loved ones receive proper nutrition, medication, and assistance with basic needs.
• The staff is knowledgeable about dementia care and effectively communicates with families about any changes in residents' conditions.
• Many residents have shown significant improvements in their overall well-being and happiness since moving to Parkcliffe.
• The facility has a warm and welcoming atmosphere that allows families to visit freely and participate in activities like birthday parties.
• Parkcliffe offers delicious food prepared on-site, catering to individual residents' tastes and preferences.
• The community is financially affordable compared to other options while still providing quality care for memory concerns.
• Staff members often go above and beyond to meet the personal needs of residents, resulting in positive experiences for both residents and families.
• Residents feel engaged through various activities and outings organized by the caring staff at Parkcliffe.

Cons

• Some reviewers noted that the facility is understaffed, with only two caregivers on duty for multiple residents during day shifts, leading to concerns about adequate care.
• A family had a negative initial experience during an in-person tour, citing unpleasant smells and unfinished rooms as red flags.
• Communication can be inconsistent, making it difficult at times to receive updates about residents.
• Several reviews mentioned that the facility could benefit from improved cleanliness and maintenance.
• A reviewer expressed dissatisfaction with the training and skill level of some staff members, suggesting they are minimally trained and underpaid.
• One comment highlighted that despite being friendly, the facility’s atmosphere resembled a nursing home rather than a warm, homelike environment.
• There was mention of boredom among residents due to fewer individuals in certain phases of the community.

Review

Parkcliffe has emerged as a beacon of hope for families seeking personalized memory care for their loved ones. With its home-like atmosphere, the facility stands in stark contrast to traditional nursing homes, offering a nurturing environment where residents can thrive. Families have consistently praised the kindhearted and attentive staff who not only provide essential care but also engage residents through various activities, including enjoyable day trips. Such outings have greatly enriched the lives of individuals like one resident’s mother-in-law, leading to significant improvements in their overall happiness and well-being.

The caregivers at Parkcliffe are noted for their empathy and deep understanding of dementia care. Many families have expressed gratitude for the way staff members take time to get to know each resident personally, allowing them to provide tailored support that meets individual needs. This close communication extends beyond the caregiving staff; both the supportive office personnel and management are committed to creating a caring environment for residents and their families alike. For some, this level of engagement has significantly eased the burdens of caregiving, allowing family members to enjoy being daughters or sons rather than full-time caregivers.

While many reviews highlight positive experiences at Parkcliffe, not all feedback is glowing. Some visitors report encountering issues such as understaffing and cleanliness concerns during tours or visits. One family noted an unpleasant smell upon entry and cited unmaintained areas within the facility, a stark contrast to their expectations based on previous positive anecdotes. Despite these isolated concerns about cleanliness and staffing levels—particularly during high-demand hours—most reviews emphasize that overall satisfaction largely outweighs these drawbacks.

A common theme among several reviews is the transformation in residents after entering Parkcliffe’s care. One family's experience underscored how their loved one went from being lonely and withdrawn while living alone to thriving socially within the community. Their mother gained weight from 87 lbs back to a healthier 135 lbs thanks to regular meals shared with friends—a testament to not just good nutrition but also improved mental well-being due in part to social interaction with peers. Such transformations speak volumes about how effective Parkcliffe's approach can be for those battling dementia.

However, challenges remain evident in some narratives concerning staffing ratios during peak hours that may leave employees overwhelmed under high demands across multiple responsibilities—from meal preparation and cleaning duties to personal resident care. Concerns about minimal medical training among staff were raised along with mentions of inadequate staffing on night shifts that could jeopardize resident safety and attention during critical hours. Parents hope for more resources and better management strategies; however, they acknowledge that Parkcliffe remains one of very few suitable options available locally.

Despite these criticisms, many families wholeheartedly recommend Parkcliffe as a compassionate choice for memory care services due largely to its approachable management team that encourages open communication between families and caregivers alike. As indicated by satisfied family members who felt welcomed into this loving community—even hosting birthday parties there—Parkcliffe is portrayed as a welcoming environment with great potential in promoting quality memory care services amid industry-wide challenges related to staffing shortages prevalent across assisted living facilities nationwide.

In conclusion, while no facility is without its flaws or room for improvement—Parkcliffe seems committed not only towards providing immediate service needs but fostering genuine relationships between staff members and residents through engaging activities within what feels like an extended family setting amidst navigating end-of-life transitions associated with dementia-related conditions.

This part of Northwood, Ohio offers a convenient location with easy access to healthcare facilities such as ProMedica Bay Park Hospital and various physicians' offices. There are a variety of dining options nearby including fast-food chains like McDonald's and Sonic Drive-In, as well as sit-down restaurants like Skillet and Culver's. Several pharmacies are also within close proximity for your medication needs. For relaxation and recreation, there are several parks in the area such as Pearson Metropark and Oak Shade Hall & Picnic Grove. Additionally, transportation options like the Martin Luther King, Jr Plaza can easily take you to different parts of the city. Places of worship including Immaculate Conception Catholic Church and St Luke's Lutheran Church provide spiritual opportunities for residents. Overall, this neighborhood offers a blend of healthcare services, dining establishments, recreational activities, and religious centers making it a desirable location for senior living.

Physicians

• Narra Ravi ProMedica Bay Park Hospital Surgery (1.7 miles)
• ProMedica Physicians Bay Park Family Practice (1.7 miles)
• Crawford Michael J (1.9 miles)
• Vega Patricia MD (2.3 miles)
• Dr kumar MD (2.4 miles)
• Oregon Urgent Care & Family (2.4 miles)
• Occupational Care Consultants (2.4 miles)

Hospitals

• ProMedica Bay Park Hospital - Laboratory (1.7 miles)
• Mh St Charles Op Pharm (2.6 miles)
• St Charles Mercy Hospital (2.7 miles)
• St Luke's Hospital-Starbright Professional Center (4.9 miles)
• St Jude Children's Hospital (5.2 miles)
• Aims (7.2 miles)
• University of Toledo Medical Center (8.3 miles)

Restaurants

• McDonald's (1.7 miles)
• Skillet (2.2 miles)
• Culver's (2.6 miles)
• Sonic Drive-In (2.6 miles)
• Little Caesars Pizza (3.2 miles)
• Tony Packo's Restaurant (4.5 miles)
• Hamburger Marys (4.8 miles)

Pharmacies

• Rite Aid (2.3 miles)
• Kroger Food and Pharmacy (2.4 miles)
• Walmart Pharmacy (2.5 miles)
• Mercy Outpatient Pharmacies (2.7 miles)
• Walgreens (3.8 miles)
• Rite Aid (4.5 miles)
• Omnicare (5.2 miles)

Cafes

• Tim Hortons (2.8 miles)
• Grindhrs (5.4 miles)
• Starbucks (8.3 miles)
• Panera Bread (8.3 miles)

Parks

• Pearson Metropark (2.8 miles)
• Oak Shade Hall & Picnic Grove (3.2 miles)
• Navarre Park (3.4 miles)
• Middlegrounds Metropark (5 miles)
• Promenade Park (5.1 miles)
• Harold Boeschenstein Park (5.1 miles)
• Walbridge Park (6.5 miles)

Transportation

• Martin Luther King, Jr Plaza (5 miles)

Places of Worship

• Immaculate Conception Catholic Church (5.3 miles)
• St John's YOUTH (7.5 miles)
• St Luke's Lutheran Church (8.2 miles)
• Corpus Christi University Parish (8.8 miles)