Westhaven Apartments in North Baltimore, OH

Pros

• The manager is wonderful; the apartment building is clean, warm, and smells good.
• The apartments themselves are nice.
• The place is beautiful to live in.
• The rent is based on monthly income and all utilities are included.
• The laundry room prices are affordable.
• The hallways are nice and clean.

Cons

• The management does not care about residents and governs by threats.
• There was a mold issue from an improperly installed heat/air unit, and the resident was without a kitchen sink for over six weeks.
• Instead of fixing the problem, the duct to the bedroom was blocked, keeping the mold contained in the duct.
• As a result, the bedroom has no heat or air.
• Maintenance is hardly performed and problems never seem to be fixed.
• The hallways smell musty, like an old nursing home.
• The new manager has wreaked havoc among residents.
• The customer service is described as pretty piss-poor.
• The complex is ok, but some aspects are constricting.

Review

Westhaven Apartments in North Baltimore is best suited for seniors 55 and older who are prioritizing affordability and built-in social resources over luxury amenities. The community's rent is income-based and utilities are included, which helps stabilize monthly costs for fixed incomes. It sits in a setting with a clear link to the local senior center, offering easier access to social activities and supportive services. For residents who want straightforward, budget-conscious living with a sense of community, Westhaven can be a practical, low-stress option.

Those who may want to consider alternatives are individuals who require consistently reliable maintenance, precise climate control, and strong, proactive on-site management. Several reviews flag ongoing maintenance gaps, delayed fixes, and aging infrastructure as persistent concerns. Heat and air issues, a mold-related problem with an HVAC installation, and even a kitchen sink outage spanning weeks point to situations where basic living comfort can be compromised. Odors in hallways and overall building aging further underscore the risk of living in a property where upkeep isn't uniformly dependable.

The strongest positives center on affordability paired with social connectivity. The utilities-included model and income-based rent reduce financial uncertainty, which is especially meaningful for residents on fixed incomes. A well-regarded manager in certain units has created a sense of cleanliness, warmth, and attentiveness that some residents clearly value. The apartment interiors in those cases are described as nice, the common areas well-kept, and the hallways clean - factors that contribute to a comfortable daily living experience when everything is functioning as intended. The presence of a connected senior center also expands opportunities for engagement without added cost.

Yet these advantages can be outweighed by substantive drawbacks when problems arise. The narrative that management has moved from responsive to punitive in some accounts raises concerns about trust and safety in daily operations. More critically, the main cons - long repair timelines, heat and mold-related HVAC issues, and occasional customer-service tensions - can erode the sense of security and comfort expected in an affordable senior housing option. The combination of musty smells, air quality concerns in certain areas, and the perception that problems are not consistently fixed contributes to an uneven living experience. In short, the pros are real, but they hinge on the property's ability to deliver timely, effective maintenance and respectful, predictable management.

Prospective residents should enter with a clear plan: verify the current management approach and maintenance responsiveness before committing. Inquire about recent capital improvements, the status of any ongoing mold remediation, and the expected timeline for HVAC reliability and kitchen repairs. Personal inspections of units and common areas, conversations with a range of residents, and a candid overview of maintenance response times can reveal whether Westhaven's best-case conditions are likely to be realized. For households weighing health, comfort, and long-term stability, it is essential to confirm that the favorable attributes - affordability, utilities-inclusive pricing, and social connections - are backed by consistent, resident-centered on-site support.

Ultimately, Westhaven serves a clearly defined segment: budget-minded seniors who value access to a senior center and predictable costs, provided that management maintains a steady, proactive stance on maintenance and environmental quality. When the on-site team is attentive and repairs are prompt, the community delivers a solid, low-friction living experience that supports independence without breaking the bank. However, the downside cannot be ignored - the risk of delayed fixes, heating and mold-related issues, and inconsistent service can turn a cost-saving choice into ongoing stress. For families and individuals who prioritize reliability of care, indoor air quality, and durable, responsive management, exploring alternatives with stronger maintenance track records may be warranted.

Located in North Baltimore, Ohio, this area offers a variety of amenities and services that cater to senior living needs. With multiple places of worship nearby like Church of the Good Shepherd United Methodist and Holy Family Catholic Church, residents can easily maintain their spiritual practices. Access to healthcare is convenient with facilities such as North Baltimore Medical Center and Century Health within close proximity. Transportation options are readily available with U-Haul service centers nearby. Residents can also enjoy dining options at restaurants like McDonald's and Denny's, as well as relax at local parks such as Swale Park. Additionally, entertainment options include AMC CLASSIC Findlay 12 movie theater and cafes like Fort Findlay Coffee & Doughnut Shoppe. Overall, this area provides a comfortable and convenient environment for seniors looking to settle down in North Baltimore.

Places of Worship

• Church of the Good Shepherd United Methodist (0.4 miles)
• Holy Family Catholic Church (0.6 miles)
• McComb Church of Christ (7.1 miles)
• Tabernacle Church of Christ (7.8 miles)
• Connections Church (8.3 miles)
• The Rock (8.4 miles)
• College First Church of God, Winebrenner Service (9 miles)

Physicians

• North Baltimore Medical Center (1 miles)
• North Baltimore Medical Center (1 miles)
• North Baltimore Medical Center (1 miles)
• Century Health (7.9 miles)
• Psychiatric Consultants Of Ohio (8.3 miles)
• Miguel Jordan MD (8.4 miles)
• Caughman Pediatrics (8.4 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• U-haul Mco 765 (4.8 miles)
• U-Haul Neighborhood Dealer (9.4 miles)

Pharmacies

• Great Scot (1.2 miles)
• Rite Aid (8.5 miles)
• Walmart Pharmacy (8.6 miles)
• Kroger Pharmacy (9.5 miles)
• Rite Aid (9.5 miles)
• Meijer Pharmacy (9.6 miles)
• CVS Pharmacy (9.6 miles)

Restaurants

• McDonald's (2.1 miles)
• Taco Bell (3.2 miles)
• Missy's Munchies (6.4 miles)
• Dark Horse Restaurant (6.4 miles)
• Consolidated Biscuit Co. (7.7 miles)
• Tony's Restaurant (8.3 miles)
• Denny's (8.3 miles)

Parks

• Findlay Recreation Department (6.9 miles)
• Swale Park (9.1 miles)
• Emory Adams Park (9.6 miles)
• Riverside Park (9.8 miles)

Theaters

• AMC CLASSIC Findlay 12 (8 miles)

Cafes

• Fort Findlay Coffee & Doughnut Shoppe (9.4 miles)
• Panera Bread (9.6 miles)
• We Serve. Coffee (10 miles)