Herbert Drive Facility I

Pros

• Glory is an exceptional property manager who goes above and beyond to help tenants.
• Tenants describe Glory as kind, attentive, and highly professional.
• The Oaks Apartments are quiet, safe, and well-maintained thanks to Glory's management.
• Maintenance issues are resolved promptly, with repairs and replacements handled quickly.
• The leasing process is smooth and welcoming under Glory's guidance.
• Residents feel cared for and valued in a peaceful, well-run community.

Cons

• None found.

Review

The Oaks Apartments consistently earns high praise from its residents, and the common thread across all the reviews is the exceptional performance of its manager, Glory. Tenants describe a process that is easy and smooth from start to finish, with Glory often singled out as the decisive factor in why they chose to live here and stay. The properties are repeatedly described as quiet, safe, and well-kept, but what truly elevates the living experience is Glory's genuine care, clear communication, and readiness to go above and beyond for her tenants.

Across multiple properties and years, Glory has earned a reputation for reliability and trust. Several residents note that they moved to be near her management and have remained because of her consistent professionalism and personal warmth. She is described as approachable, responsive, and capable of balancing strong boundaries with a compassionate, down-to-earth demeanor. One reviewer even highlights that Glory's presence makes peace of mind a tangible benefit of living in her properties.

Maintenance and responsiveness are highlighted again and again as standout strengths. Tenants repeatedly mention fast, effective service, with problems addressed the same day or the next day and, in one memorable instance, a brand-new refrigerator installed within a day after it broke. The on-site maintenance team, including a handyman named Manuel, is portrayed as courteous and diligent, with Glory coordinating and ensuring that residents' needs are met promptly. The overall sense is that issues are handled efficiently and residents feel taken care of.

Glory's impact extends well beyond routine maintenance into every step of the resident experience. Applications and onboarding are described as smooth and welcoming, with Glory patiently answering questions, guiding new tenants through the process, and introducing them to neighbors to foster a sense of community. In some notes, residents describe Glory as almost a guardian of the community - professional, attentive, and personally invested in making sure newcomers feel safe and supported. A variety of languages and expressions - ranging from heartfelt thanks to phrases like "Gracias a Glory" and even calling her an "angel sent by God" - underscore the depth of appreciation for her kindness and dedication.

Several reviews emphasize Glory's leadership as a personal touch that sets The Oaks apart. In addition to maintenance and leasing efficiency, tenants praise her for ensuring the property remains a pleasant, serene place to live. They note that she keeps the property well-maintained and safe, coordinates quick fixes, and remains consistently available. The overall sentiment is that Glory is not just an efficient manager; she is a caring presence who actively protects the well-being and comfort of her residents. The long-term tenants repeatedly credit Glory with making the complex feel like a welcoming, close-knit community rather than just an apartment building.

The environment surrounding The Oaks also figures into these praises. Reviewers describe the area as quiet and safe, with friendly neighbors and convenient access to amenities and services. The combination of a peaceful setting, reliable upkeep, and Glory's proactive, compassionate management creates a strong sense of satisfaction among residents. People who have lived in other communities note how much more responsive and personable Glory is, and many express that her leadership is the primary reason they would recommend The Oaks to friends and family.

In summary, The Oaks Apartments are celebrated for their quiet, safe, and well-kept environment, but the overwhelming driver of loyalty and happiness is Glory's exceptional management. Tenants repeatedly highlight her professionalism, promptness, and genuine care for every resident, whether responding to a maintenance request, guiding a new renter through the leasing process, or simply stopping by to say hello. Glory's dedication to service, coupled with reliable maintenance support and a supportive on-site team, has earned enduring praise and strong recommendations, with many residents declaring they would not want to live anywhere else and expressing heartfelt gratitude for having Glory as their property manager.

Located in Lorain, Ohio, this area offers convenience and accessibility for seniors looking for a comfortable living environment. With a variety of restaurants such as Burger King, Bob Evans, and Taco Bell nearby, residents can enjoy a range of dining options. Additionally, there are several medical facilities including Ent & Allergy Health Services and Comprehensive Pain Care within close proximity for easy access to healthcare services. Pharmacies like Walgreens and Walmart Pharmacy are also nearby for any medication needs. For recreation, there are parks like George Daniel Field and Lakeview Park available for outdoor activities. Hospitals like Emh Regional Medical Center and Mercy Health provide quality healthcare services in the area. Places of worship such as St Mary Church-Lorain and Faith Ministries Christian Center offer spiritual support for residents. Overall, this part of Lorain offers a mix of amenities that cater to the needs of seniors seeking a convenient and peaceful living environment.

Restaurants

• Burger King (0.4 miles)
• Blue Sky Restaurant (0.8 miles)
• Taco Bell (0.9 miles)
• Taco Bell (0.9 miles)
• Bob Evans (0.9 miles)
• McDonald's (1 miles)
• McDonald's (1.5 miles)

Physicians

• Ent & Allergy Health Services (0.5 miles)
• Comprehensive Pain Care (0.9 miles)
• Superior Medical Care (0.9 miles)
• North Coast Plastic Surgery (1 miles)
• Eyedeal Wellness (1.1 miles)
• North Coast Orthotics & Prosthetics (1.5 miles)
• Comprehensive Pain Care (1.6 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walmart Pharmacy (1.1 miles)
• Discount Drug Mart (1.2 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Marc's Stores (2.2 miles)
• Target Pharmacy (2.6 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (6 miles)
• Starbucks (6.2 miles)
• Panera Bread (8.4 miles)
• Huggy's Social House (8.5 miles)

Parks

• George Daniel Field (1.9 miles)
• Amherst Beaver Creek Reservation (2.4 miles)
• Central Park (2.8 miles)
• Lakeview Park (3 miles)
• Lorain County Metro Parks - Day's Dam (4.7 miles)
• Bur Oak Picnic Area (4.8 miles)
• Black River Reservation (5 miles)

Hospitals

• Emh Regional Medical Center (2.1 miles)
• Mercy Health (2.6 miles)
• Mercy Regional Medical Center (2.6 miles)
• Physicians Answering Service (2.6 miles)
• Emh Regional Medical Center (6.5 miles)

Places of Worship

• St Mary Church-Lorain (3.2 miles)
• Faith Ministries Christian Center (4.5 miles)
• Second Baptist Church (6.2 miles)