Primrose Retirement Community

Pros

• Primrose Retirement Community is a safe, nurturing, caring, and incredible place to call home.
• The staff at Primrose are welcoming and the facility is clean.
• Residents welcome new arrivals and share their positive experiences, helping newcomers feel at home.
• The community is beautifully designed, with spacious apartments that feel like home and modern amenities.
• The ice cream parlor and movie theater are delightful touches that make every day special for residents.
• Breakfast is served all day, and there are many activities and pre-planned outings for residents.
• Primrose provides private apartments rather than rooms, allowing residents to bring their own furniture.
• The dining program offers fresh meals prepared daily with a wide range of choices.
• The staff consistently call residents by name and provide attentive, caring service.
• Primrose has earned a high rating and is highly recommended by families.

Cons

• None found in the provided reviews.

Review

When families face the decision to transition a loved one into assisted living, the path can feel overwhelming. One family shared that their parents' move after 47 years in the family home was scary at first, but after extensive research, discussions, reference checks, and best-fit tours, Primrose emerged as the clear choice. They describe a journey from uncertainty to warmth, noting that the staff welcomed them with open arms, the building was impeccably clean, and many residents introduced themselves soon after their arrival, eager to listen to the new story and share the positive experiences that followed. Eight months in, they report their parents not only accepted the move but grew to love it, experiencing a transformation from anger to acceptance to a joyful sense of healing and belonging. The family closes with a heartfelt message: Primrose is a safe, nurturing, caring, and incredible place to call home, and their mom loves it there just as the family does.

Another voice in the mix writes of Grandma's experience, highlighting that Primrose has given her a "new lease on life" after nearly three years of residence. The reviewer emphasizes the kindness and care of the staff and describes the community as a true blessing. The sentiment is consistent across reviews: the environment feels like family, and the continued warmth from staff and other residents reinforces a sense of home beyond a traditional facility.

A more recent testimony describes moving into a Primrose villa about a year ago and emphasizes safety, happiness, and companionship. The parents found their time there to be the best decision, with Primrose presenting a home-like atmosphere where their mother, even after the father's passing, chose to stay. The workers are described as genuinely caring, and the residents become extended family. The facility offers a rich array of activities and outings - such as bingo, ice cream indulgences, hair appointments, and varied dining - that contribute to a sense of daily joy. The reviewer thanks Primrose for turning a house into a home and for making them feel "AMAZING" in every possible way.

Several shorter notes celebrate the facility's strengths: a clean campus with wonderful, caring staff; another simply calls Primrose a great facility with awesome food and staff; and another highlights the consistent, name-by-name acknowledgement from the staff as they walk the halls. The emphasis on personal connections - the staff remembering names, the value of planned outings like country drives and restaurant visits, and the blend of onsite activities with social opportunities - paints a picture of a vibrant, engaged community where boredom is not a concern.

A particular emphasis in multiple reviews is the quality of care and the sense of home that Primrose provides. One reviewer praises the Lima location after touring and being struck by the warm atmosphere and genuine care. They were impressed by the modern apartments that feel like home, complete with kitchen areas and large windows, and they were delighted by the ice cream parlor and movie theater that add a touch of everyday delight. A family recounts helping a friend select an assisted living community and notes that Primrose stood apart because residents there do not rent mere "rooms" but receive entire, comfortable apartments at a cost lower than many competitors for similar space. Their friend could bring his own furniture, hang pictures, and have ample space while still receiving round-the-clock care, with a nearly unbelievable suite of amenities - the beloved movie theater and an ice cream parlor among them - and a breakfast menu served all day for those who rise late. The takeaway: Primrose offers space, freedom, care, and value in one place, unmatched by other options in town.

Another family highlights the villa lifestyle as a practical, simplified approach to daily living. They describe a 1,500+ square foot duplex where all utilities are included, ultra-fast Wi-Fi, and full Spectrum TV. They appreciate the pet-friendly policy, noting their two cats enjoy the new home too, aided by features like a gas fireplace that provides warmth on cool evenings. The four-season sunroom is another favorite, with glass walls that invite sunlit comfort. The couple emphasizes the convenience of housekeeping and maintenance included in the package, reiterating that Primrose's staff approach is attentive, compassionate, and consistently ready to help with whatever is needed. They proudly declare that Primrose has earned and deserves a five-star rating, a five-Plus, even, as they look forward to many happy years in the community.

Praise for the Lima Primrose continues with a shoutout to exceptional management and staff, including specific recognition for maintenance team member Austin, whom the reviewer describes as going above and beyond. The overall condition of the facility is consistently described as excellent and well maintained, reinforcing the sense of reliability and pride in the community.

Another family shares a heartfelt account of loss and care: their parents moved in last October, faced the passing of a father years later, and found an environment that was incredibly supportive through tears and laughter alike. The review emphasizes safety, the presence of friends to eat with, and a wide array of daily activities, underscoring that Primrose would be their only choice.

Engagement with the broader community is also highlighted. A reviewer who would happily give 20 stars notes the place's charm, the consistently kind and generous staff, the clean building with a welcoming scent, and the vibrant events that extend beyond the walls to invite community participation. They encourage others to visit and see for themselves the wonderland-like atmosphere that Primrose offers.

Beyond resident care, the Lima Primrose location has formed a productive working partnership with Bridge Home Health, Hospice & Palliative Care. Reviewers praise the collaboration, noting that Bridge's services integrate so well with Primrose's approach to aging in place. Leadership and care team members are described as amazing, with a shared commitment to making every resident feel at home. The relationship illustrates a broader ecosystem of care that supports families not just in day-to-day living, but in planning and executing thoughtful, compassionate care across service lines, reinforcing the sense that Primrose is more than a residence - it is a community devoted to residents' well-being and dignity.

Taken together, these testimonials weave a convincing picture of Primrose Retirement Community in Lima: a place where the move from a long-time home can grow into a new kind of home, where staff treat residents like family, where companionship and purposeful activities help restore joy, and where amenities - both practical and pleasurable - enhance daily life. Families repeatedly describe the environment as safe, welcoming, and genuinely caring, with staff who remember names, residents who form bonds, and a leadership team that fosters excellence in care, comfort, and community. In short, Primrose is portrayed not merely as a facility, but as a home that nurtures growth, connection, and a renewed sense of life for both residents and their loved ones.

This part of Lima, Ohio is a convenient and bustling area with a variety of amenities nearby. The proximity to healthcare facilities such as Kidz Paradise Pediatrics, Gastroenterology Of West Central Ohio, and Lima Memorial Medical Park make it easy to access medical care when needed. There are also several dining options including Old Barn Out Back, Sharon Dairy King, and Vino Bellissimo for enjoyable meals close by. Additionally, there are pharmacies like Walmart Pharmacy and Walgreens for prescription needs. For leisure activities, parks like Faurot Park offer opportunities for outdoor recreation. Overall, this area provides a mix of services that cater to daily living needs, making it a suitable choice for senior living.

Physicians

• Kidz Paradise Pediatrics (0.4 miles)
• Gastroenterology Of West Central Ohio (0.4 miles)
• Dr Akers (0.5 miles)
• MidWest Vein Clinic of Lima (0.5 miles)
• Lima Memorial Health System Internal Medicine (0.6 miles)
• The Medical Park Cancer Institute (0.6 miles)
• Radiation Oncology Lmpc Dr Park (0.6 miles)

Restaurants

• Old Barn Out Back (0.5 miles)
• Sharon Dairy King (0.8 miles)
• Kewpee Hamburgers (1.4 miles)
• Little Caesars Pizza (1.4 miles)
• Lima Locos (1.4 miles)
• Vino Bellissimo (1.5 miles)
• Pizza Hut (1.9 miles)

Hospitals

• Lima Memorial Medical Park (0.6 miles)
• Ottawa Valley Center (1.1 miles)
• Lima Memorial's Women's Health (2.1 miles)
• West Central Ohio Regional Healthcare Alliance (2.6 miles)
• Lima Memorial Hospital (2.6 miles)
• St Rita's Regional Cancer Center (2.7 miles)
• St Regis Medical Center Laboratory (2.7 miles)

Places of Worship

• Central Christian Church (0.8 miles)
• St Charles Borromeo Church (1.4 miles)
• District 8 Fellowship Of Christian Athletes (1.9 miles)
• New Hope Christian Center (2.3 miles)
• New Hope Christian Bookstore (2.5 miles)
• Shawnee United Methodist Church (2.8 miles)
• Churches (2.9 miles)

Pharmacies

• Walmart Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Heartlight (2.5 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (3.7 miles)

Cafes

• Biggby Coffee (1.5 miles)
• Tim Hortons (2 miles)
• Bigsby Coffee (3.6 miles)

Transportation

• Hertz Rent A Car (2.1 miles)
• U-Haul Moving & Storage (2.3 miles)

Parks

• Faurot Park (2.4 miles)