Liberty Retirement Community of Lima
Save2440 Baton Rouge Avenue, Lima, OH 45805
For more information about senior living options: (844) 490-3973
The collection of reviews paints a picture of Liberty Nursing Center in Lima that is hard to classify by a single mood. On one hand, there are many voices praising the facility for its ongoing improvements, strong teamwork, and the care they've received or witnessed in therapy, nursing, and daily operations. On the other hand, there are persistent complaints about staffing shortages, inconsistent care, and troubling experiences that range from perceived neglect to outright accusations of mistreatment. Taken together, the reviews reveal a place that has made meaningful strides in some areas, while continuing to struggle with deep-seated issues in others.
Several reviewers highlight a positive, family?oriented environment with a "new day" feel under recent management. They point to visible improvements at the facility, crediting new ownership and a more involved leadership team with driving practical changes at the ground level. The staff - especially aides, nurses, and the director of nursing (DON) - are repeatedly praised for their attentiveness and their willingness to engage with residents and families. The facility's physical state is described as clean and well?kept, with particular appreciation for new renovations, a well?vetted dialysis unit staffed by trained nurses, and a range of amenities such as a therapy gym, salon, library, and enclosed patios. Several residents and family members express gratitude for the rehabilitation process, noting that occupational and physical therapy helped patients regain strength and mobility, sometimes to the point of walking again. The therapy teams and activity staff are also commended for keeping residents engaged through programs like bingo and other organized events.
In several reviews, families emphasize the value of Liberty's dialysis services, particularly for patients who require regular kidney care. The unit is described as a standout feature - an uncommon attribute for the area - and reviewers repeatedly commend the nurses who staff it for their expertise and responsiveness. Across the building, the overall approach to patient care - nursing, dietary, cleaning, and support staff - receives praise in many accounts for being attentive and genuinely concerned with residents' wellbeing. The new leadership and refreshed staff roster appear to have delivered noticeable benefits in communication, cleanliness, and the general atmosphere of the campus, with some reviewers indicating their loved ones received better care than in prior years.
Yet the praise is interwoven with serious cautions and negative experiences. A sizable cluster of reviews describes rude or dismissive behavior from nursing staff, inconsistent phone responsiveness, and a sense that some departments do not coordinate well with one another. Several reviewers report long delays in answering calls and difficulties getting necessary assistance for doctors, pharmacies, or family members, which leads to considerable frustration. Food service complaints recur as well - some reviewers say meals arrive cold, or are left unopened on tables, or are not prepared with the level of attention residents need, especially those who require help eating. Understaffing is frequently cited as a core problem that undermines efficiency and flatly reduces the level of individualized care that residents expect, particularly for those with higher needs or cognitive impairments.
The most troubling portions of the collection center on accusations of neglect or mistreatment, including allegations about the memory unit, hospice care, and the handling of medications. A handful of reviews claim that residents with memory or cognitive challenges did not receive adequate supervision or specialized care, while others accuse staff of failing to respond in a timely fashion to hospice orders or to address medication changes promptly. There are difficult testimonies about the use of Ativan, with one reviewer alleging overmedication or sedative practices causing paranoia and distress for their loved one. Another reviewer recounts a death in the facility accompanied by claims of inadequate end?of?life care, a lack of compassion for the family, and issues with the handling of patient belongings. In some of these cases, reviewers mention investigations or actions taken by state authorities, including references to the Ohio Attorney General's involvement, underscoring the gravity of the concerns raised. There are also heartbreaking personal notes about a family's difficult experience related to belongings being missing and disputes over financial responsibility during a guardian's oversight.
Interwoven with the cautionary tales are narratives that emphasize organizational change and accountability. Several accounts describe the facility as having undergone a shift toward a stronger emphasis on resident safety and dignity, with new owners and leaders driving a culture shift that feels palpable to residents and families who have stayed through the transition. A few reviewers who had written negative feedback in the past state that the current environment is more responsive and better aligned with residents' needs, suggesting a visible trajectory toward improvement. At the same time, other comments urge prospective families to carefully assess the most current conditions and to be mindful that experiences can vary significantly from unit to unit and from shift to shift.
A number of reviews shift the focus to personal expectations about facility purpose and capabilities. Several families indicate Liberty is well-suited for short-term rehab or as a facility with strong therapeutic services and a contemporary, welcoming setting. Yet others explicitly warn that for long-term or assisted living, the experience may not be suitable, citing concerns about staff coordination, the responsiveness of the nursing team, and overall quality of daily life. This split perspective highlights an important caveat for potential residents and their loved ones: the best way to gauge fit may be to visit, speak with present residents and families, and review the most current information about staffing, management, and recent incidents or investigations.
Overall, the collection presents Liberty Nursing Center in Lima as a facility of contrasts. It is a place where patients can receive comprehensive rehabilitation, dialysis services, and a bright, well?kept environment that some families feel genuinely improves their loved ones' quality of life. It is also a place where serious concerns around staffing, responsiveness, and the consistency of care cannot be ignored; where some residents experience compassionate, high?quality care, and others recount experiences that feel unsafe or neglectful. For anyone considering Liberty, the message across these reviews is clear: there has been substantial progress in some areas, but there are deeply ingrained issues that require careful, individualized assessment. As with any care decision, prospective families are encouraged to gather up?to?the?minute information, visit with patients and staff, and weigh the current leadership and staffing dynamics against past experiences to determine whether Liberty is the right fit for their loved one at this moment.
The Liberty Retirement Community of Lima, located in Lima, OH, is a premier assisted living community offering a range of care services to meet the individual needs of its residents. Our community provides Memory Care, Respite Care, and Skilled Nursing Facility options to ensure that every resident receives the appropriate level of care.
At Liberty Retirement Community of Lima, we pride ourselves on our excellent amenities and services that enhance the quality of life for our residents. Each apartment comes fully furnished with cable or satellite TV, a kitchenette for personal use, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are provided regularly to maintain a clean and comfortable living environment.
We understand the importance of staying mentally and physically active, which is why we offer a variety of activities for our residents to enjoy. From resident-run activities to scheduled daily activities, there is always something stimulating and engaging happening at our community. Additionally, we have a small library where residents can relax and read at their leisure.
Our dedicated care staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that our residents receive their medications correctly and on time. Our mental wellness program aims to support the cognitive well-being of our residents and provide specialized memory care programming for those with mild cognitive impairment.
Located in close proximity to various amenities and services in the area, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; our community ensures that our residents have easy access to everything they may need.
At Liberty Retirement Community of Lima in Lima, OH; we strive to create an inviting and caring environment where seniors can age gracefully while receiving personalized care tailored to their unique needs.
Liberty Retirement Community of Lima is located at 2440 Baton Rouge Avenue, Lima, OH 45805 in Allen County, Ohio
The features offered by Liberty Retirement Community of Lima significantly enhance the quality of care for residents with dementia or Alzheimer's disease, facilitating their daily lives and promoting overall well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure that nutrition needs are met in a pleasant manner. Medication management is crucial for maintaining health stability, directly addressing the complexities often associated with cognitive decline. Activities of daily living assistance encourages independence while providing necessary support, and assistance with transfers ensures residents' mobility and comfort. The 24-hour supervision guarantees safety and security, allowing residents to navigate their environment confidently. Additionally, a mental wellness program paired with specialized memory care programming offers tailored cognitive engagement to stimulate brain function and foster connections among residents dealing with mild cognitive impairment. Together, these services create a comprehensive approach to memory care that nurtures both physical health and emotional well-being.
Liberty Retirement Community of Lima on seniors.fyi includes 12 photos including images showing dining, interior, decor, outdoor, wheelchair, building, entrance, outdoors, and more.
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