For more information about senior living options: (844) 490-3973
2.6 from 10 reviews
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Assisted LivingContinuing Care Retirement Community(CCRC)Memory CareSkilled Nursing Facility
Overall Review of Heartland Of Woodridge
Pros
The staff at Heartland of Woodridge is very cordial, providing excellent care that keeps residents happy.
New management has made a significant positive impact on the facility, showing commitment to both patients and staff.
The facility offers engaging activities like Bingo, which contribute to the residents' happiness and well-being.
The Director of Nursing consistently followed up with patients to ensure their needs were met, demonstrating attentive care.
Many staff members, especially in physical therapy, are praised for their friendly and welcoming interactions with residents.
Family members appreciate the convenience of the facility's location in relation to their homes.
Overall experiences have been wonderful for some residents, highlighting a capable team ready to provide excellent care when needed.
Cons
The staff at the facility is disorganized, unprofessional, and uncaring.
Residents frequently wait too long for assistance, with some experiencing delays of 30 to 45 minutes.
There are allegations of neglectful care, including patients being left in soiled beds and not receiving timely medication.
Some staff members display a lack of accountability for patient well-being and have been reported to use inappropriate language about residents.
The facility's cleanliness is questionable, with reports of dirty rooms and unkempt conditions upon arrival.
Families are dissatisfied with the meals provided, as dietary needs are often ignored or unmet.
There are reports of staff being overworked, leading to inadequate care for residents.
A family member expressed that they would not recommend the facility for anyone’s loved one due to poor treatment experiences.
Review
The reviews for Heartland of Woodridge present a complex portrait of the facility, underscoring both commendable aspects and significant areas of concern. On the one hand, many reviewers have expressed satisfaction with the level of care provided to their loved ones. One reviewer noted that their parents—one in assisted living and the other receiving skilled care—are thriving, highlighting the clean environment and cordial staff as key factors contributing to their happiness. Activities like Bingo and therapeutic services were mentioned as beneficial components of resident engagement. The proximity of Heartland to family members is also a recurring theme, which adds an extra layer of convenience for those visiting.
However, not all experiences have been positive; several reviews pointed out severe shortcomings in care and management. A particularly alarming account described a long-standing resident's experience that was marred by neglect and inadequate facilities upon admission. Initially promised a private room, this resident found herself placed in an unclean space with specific care needs unmet. Delays in responding to call lights—reportedly stretching 30 to 45 minutes—led to uncomfortable situations where residents frequently suffered from poor hygiene or unmet medical needs. Furthermore, instances of miscommunication among staff regarding medication administration demonstrated a troubling lack of accountability in patient care.
Another reviewer highlighted systemic issues resulting from under-staffing, depicting a scenario where caregivers were overwhelmed with responsibilities across multiple patients. This overextension creates an environment where quality care becomes compromised; aides often struggle to meet immediate patient needs due to being spread too thinly across assignments. One review lamented that the nursing home’s cost did not reflect adequate staffing levels, suggesting a misalignment between financial resources allocated to labor and actual patient care rendered.
Despite these challenges, some families reported positive interactions with certain staff members who are described as hardworking and dedicated. For instance, physical therapy teams received high praise for their professionalism and effectiveness while directly engaging with residents during treatments. Yet even amidst good experiences, issues continued to emerge surrounding dietary provisions; one family recounted how their diabetic relative received meals that did not accommodate her specific health requirements—a frustration echoed by others who felt that dietary needs were overlooked or inadequately addressed.
Moreover, it has become evident through various accounts that communication problems may be exacerbating existing challenges at Heartland. Staff members appeared ill-prepared or unwilling to address urgent concerns promptly; one review recounted delays caused by nurses who refused to administer medications unless reminded by patients suffering cognitive decline. This scenario reinforces calls for improved training protocols focused on empathy and responsiveness among nursing staff.
Ultimately, while there are certainly commendable aspects within Heartland of Woodridge—including some dedicated employees striving hard under challenging conditions—the systemic flaws presented in these reviews reveal urgent areas requiring attention from management. Families grappling with emotional distress want assurance that their loved ones will receive not just competent but compassionate care tailored specifically to individual health needs without undue delay or neglect. There’s hope expressed through positive encounters among some team members but accompanied by profound disappointment over persistent organizational shortcomings affecting overall patient welfare—all emphasizing a need for improvement across both staffing and operational policies at Heartland.
Features
Housing
184 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Cincinnati Northern Kentucky International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Heartland Of Woodridge is an exceptional assisted living community located in Fairfield, OH. Offering a range of care services including Continuing Care Retirement Community (CCRC), Memory Care, and Skilled Nursing Facility, we strive to provide personalized care for each resident's unique needs.
Our community boasts a wide array of amenities designed to enhance the quality of life for our residents. From a beauty salon to a fully furnished gaming room, there is an abundance of activities and spaces for residents to enjoy. Our dining room offers restaurant-style dining with special dietary restrictions accommodated. Residents can also take advantage of our fitness room, small library, or relax in the beautiful outdoor space.
At Heartland Of Woodridge, we prioritize the well-being and comfort of our residents by providing 24-hour call systems and supervision. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program in place to support the emotional health of our residents.
Our location offers convenience with various amenities nearby. There are two cafes and seven pharmacies within close proximity, ensuring easy access to everyday essentials. Additionally, there are four physicians and three hospitals nearby for any medical needs that may arise.
We understand the importance of staying active and engaged, which is why we offer concierge services and scheduled daily activities such as fitness programs and day trips. Residents can also participate in resident-run activities, promoting a sense of community among our residents.
At Heartland Of Woodridge, we strive to create an enriching environment where seniors can thrive with all their care needs met. Come experience the warmth and excellent care provided by our compassionate staff at Heartland Of Woodridge in Fairfield, OH.
Nearby Places of Interest
Restaurants
Olive Garden (0.6 miles)
McDonald's (0.9 miles)
Pappadeaux Seafood Kitchen (1.1 miles)
McDonald's (1.5 miles)
Buffalo Joes (1.5 miles)
Wendy's (1.7 miles)
Cracker Barrel (1.7 miles)
Physicians
Allergy & Asthma Care - Drs. Sodhi And Seyerle (0.6 miles)
Bowen Center For Women's Health (2 miles)
Springdale Family Medicine (2.4 miles)
UC Health Primary Care Family Medicine (2.7 miles)
The array of features offered at Heartland Of Woodridge is specifically designed to cater to the unique needs of residents with dementia or Alzheimer's disease, ensuring they receive comprehensive support in their daily lives. Assistance with dressing and bathing not only promotes personal hygiene but also fosters dignity and self-esteem, while meal preparation and service ensure that residents enjoy nutritious meals tailored to their dietary requirements. Medication management safeguards against missed doses or medication errors, which are crucial for maintaining health in this population. Activities of daily living assistance helps residents engage in routine tasks, bolstering their sense of independence and normalcy. The provision of 24-hour supervision guarantees safety and immediate intervention when needed, while the mental wellness program offers targeted activities that stimulate cognitive function and emotional well-being, creating a holistic environment conducive to quality memory care.
Heartland Of Woodridge on seniors.fyi includes 4 photos including images showing healthcare, windows, interior, dining, lighting, building, exterior, architecture, and more.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Heartland Of Woodridge photos
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Exercise Equipment, Rehabilitation, and Physical Therapy