Copperleaf

Pros

• Paul was extremely kind, professional, quick and helpful.
• The reviewer would give Copperleaf 10/10 and would recommend it.
• Toni in the office is a sweetheart.
• Toni Baker was praised for handling duties properly.
• The complex offers plenty of parking.
• The apartments are nice and clean.
• Danika was extremely nice and helpful.
• Copperleaf is described as a wonderful place to live, with a beautiful property and a maintenance crew that is always on top of issues.
• The leasing office is courteous and extremely helpful.
• The staff was excellent.

Cons

• The reviews describe Copperleaf as the worst place to live, with maintenance and office staff described as terrible.
• They accuse the management of adding fake fees and stealing money through the portal or Flex.
• They state the complex charges monthly fees and that the air conditioning does not cool properly.
• They claim a $270 application fee was charged and that the application was not processed promptly.
• They allege water bills are expensive due to a master meter that charges tenants for others' usage.
• They report maintenance is inconsistent and often fails to fix issues.
• They say a stove was not repaired and remained nonfunctional.
• They describe moving-date changes with deposits kept and not refunded.

Review

Copperleaf appears to be a property that elicits a wide range of experiences from residents and prospective renters, with stories that swing from troubling accusations of scams and hidden fees to glowing endorsements of helpful staff, timely maintenance, and a community that has grown more vibrant under new management. The collection of reviews reads like a homegrown testimonial book: some chapters warn against questionable leasing practices, while others celebrate a sense of safety, improved amenities, and a staff that seems genuinely invested in residents' well?being. Taken together, the picture is nuanced and time?sensitive, reflecting changes in management, upkeep, and community programming over the years.

A recurring thread among several reviewers is suspicion about the leasing process itself. A number of people allege that apartment listings are sometimes used as office fronts to lure applicants, followed by charges labeled as "fees" that add up to hundreds of dollars (around $270 in one widely cited instance). The pattern described involves posting unit availability, collecting an application fee, and then facing radio silence or delayed communication for weeks, only to be told later that the application is still being processed. Some reviews warn that such practices feel deceptive and financially draining, expecting that applicants would be interested and invest, only to have the process stall or fees remain unreimbursed. These sentiments paint a troubling picture for those evaluating Copperleaf as a first?time renter when trust in the leasing process is paramount.

On the flip side, several residents praise the property management and the maintenance team for responsiveness and courtesy. In particular, certain staff members receive frequent commendation: Toni Baker is singled out as a top?tier office manager who handles duties properly, and Danika (often spelled Dinika in some posts) is repeatedly described as kind, helpful, and professional. The maintenance crew also earns positive notes for being quick to address issues - one resident even specifically thanks a technician for unclogging a tub drain, and others recount timely fixes to appliances and fixtures. There is a sense that, with the arrival of a new management team, some of the prior lapses in communication have improved, and tenants feel more seen and supported when problems arise.

The reviews also reflect a mix of property condition and experience, spanning aging infrastructure to recent upgrades. Some tenants describe the complex as older with insulation and ductwork that could be improved, occasional noise from nearby roads, and standard apartment quirks that come with aging buildings. Concerns about air conditioning efficiency, heating and insulation, or occasional plumbing issues appear in several accounts, sometimes followed by a note that maintenance responded promptly or that the issue was eventually resolved. Several residents mention high and variable utility costs - such as water bills that are spread across a master meter or other electricity concerns - alongside complaints about noisy neighbors or limited parking when occupancy levels run high. These details collectively illustrate a property that is functional and comfortable for many, yet not immune to the kinds of chronic maintenance and utility challenges that can plague older communities.

Amid the criticisms, there are many stories of tangible improvements and a sense of renewed community. Some reviews celebrate the upgrades and additions around Copperleaf - features like dog parks, enhanced outdoor spaces, and communal grills and picnic areas - that have reshaped the atmosphere for residents and their families. There is praise for the sense of safety, strong neighborly spirit, and the overall aesthetic of the property, including well-kept grounds and a generally attractive setting in a convenient location. Several residents highlight poise and professionalism from staff members who have adapted to a higher standard of service, with reports of more consistent communication and a more proactive approach to addressing maintenance requests and community concerns.

People who share positive experiences tend to emphasize not only the quality of the living spaces themselves but also the value proposition. Reviews frequently mention reasonable pricing for an older property, fair or improving rates, and a willingness on the part of management to engage with residents through events and community programming. There are anecdotes of responsive on?site teams that go beyond basic repairs - educating tenants on best practices to prevent common issues, coordinating timely fixes, and fostering a sense of belonging through organized activities and resident engagement. The sentiment is that, despite its aging bones, Copperleaf can be a welcoming, well?maintained place to live when the management culture is aligned with residents' expectations.

In the end, Copperleaf emerges as a place with character and potential, but one whose reputation is split along disciplinary lines: concerns about leasing practices, hidden or recurring fees, and some maintenance gaps coexist with praise for friendly, capable staff, frequent maintenance follow?through, and a rejuvenated sense of community driven by upgraded amenities and proactive management. For someone considering moving in, the mosaic of reviews suggests two practical takeaways: investigate the leasing process carefully and ask for a transparent breakdown of all fees, and, if possible, tour with current residents or talk to multiple staff members to gauge whether the current management team's approach - especially around communication, maintenance response times, and community programming - aligns with expectations. The evolving story at Copperleaf points to a property that can be a strong home for the right resident, particularly those who value staff attentiveness, a friendlier on?site culture, and ongoing improvements, while also cautioning potential renters to be mindful of past concerns about fees, scams, and consistency in service.

This area of Dublin, Ohio offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With a selection of restaurants such as 101 Beer Kitchen and Average Joe's Taphouse in close proximity, residents can enjoy dining options without having to travel far. Additionally, there are several pharmacies nearby, including CVS Pharmacy and Walgreens, making it easy to access medication and healthcare supplies. For medical needs, there are reputable physicians' offices like Orthopedic One and eye care centers like EyeCare Professionals within a short distance. Seniors who enjoy spending time outdoors can visit the nearby parks like Coffman Park and Highbanks Metro Park for recreational activities and relaxation. The presence of places of worship such as Saint Brigid of Kildare Catholic Church provides spiritual support for those seeking a community connection. Overall, this part of Dublin is well-equipped with essential amenities for seniors considering senior living in the area.

Restaurants

• 101 Beer Kitchen (0.9 miles)
• Taco Bell (1.4 miles)
• McDonald's (1.4 miles)
• McDonald's (1.6 miles)
• Average Joe's Taphouse (1.6 miles)
• Chipotle Mexican Grill (1.7 miles)
• Flannagan's Dublin (1.8 miles)

Cafes

• Tim Hortons (0.9 miles)
• Starbucks (1.8 miles)
• Starbucks (1.8 miles)
• Kona Craft Kitchen (2.2 miles)
• Dells Homemade Ice-Cream & Coffee (3 miles)
• Starbucks (4.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• Market District Supermarket (4.1 miles)
• Walgreens (4.3 miles)

Physicians

• Orthopedic One (1.4 miles)
• Physicians Care Center (1.5 miles)
• Vitality Natural Wellness and Medspa (1.5 miles)
• EyeCare Professionals (1.7 miles)
• Liberty Ophthalmology (2.5 miles)
• K Lingam MD (3 miles)
• The Millhon Clinic (3 miles)

Parks

• Coffman Park (3 miles)
• Highbanks Metro Park (3.6 miles)
• Avery Park (3.8 miles)
• Flint Park (4.2 miles)
• Carriage Place Park (4.4 miles)
• Antrim Park (4.6 miles)
• Glacier Ridge Metro Park (5.3 miles)

Places of Worship

• Saint Brigid of Kildare Catholic Church (3.9 miles)
• Saint Brendan Catholic Church (5.5 miles)
• All Shepherds Lutheran Church (5.5 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4 miles)

Hospitals

• Columbus Oncology Associates (4.7 miles)