The Ganzhorn Suites

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  • Interior

    A cozy and modern living room space featuring comfortable seating, a fireplace, and a television.

  • Outdoors

    An elderly man and a woman enjoy reading together outdoors, sharing smiles over a magazine.

  • Living Room

    A spacious and inviting bedroom area featuring a comfortable bed, seating, and soft natural lighting.

  • Building

    A peaceful outdoor area featuring a residential building with manicured lawns and seating arrangements.

  • Architecture

    A charming conservatory surrounded by lush greenery and a well-maintained garden.

  • Trees

    A charming house with a glass conservatory and lush garden surroundings.

  • Dining

    A spacious and inviting dining area featuring modern furnishings and bright lighting.

  • Landscaping

    An aerial view of a residential complex featuring green spaces and pathways under a cloudy sky.

  • Kitchen

    A modern kitchen featuring wooden cabinets, sleek appliances, and a cozy dining area.

  • Bathroom

    A visually striking bathroom illuminated with red light, featuring essential amenities like a toilet, sink, and shower.

The Ganzhorn Suites

10272 Sawmill Parkway, Powell, OH 43065

For more information about senior living options: (844) 490-3973

4 from 23 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
1
1 stars
5

Assisted Living Memory Care Respite Care

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    Overall Review of The Ganzhorn Suites

    Pros

    • pro The Ganzhorn Suites provides expert memory care delivered with dignity, patience, and genuine kindness.
    • pro The staff are caring, compassionate, and responsive to residents and their families.
    • pro The facility is gorgeous, extremely clean, and has a welcoming atmosphere.
    • pro Residents are treated like family, with engaging activities and meaningful holiday celebrations.
    • pro Families receive frequent, thoughtful communication, including photos and updates about daily life.
    • pro Ganzhorn is considered a top choice for memory care, with high acuity and careful, individualized care.
    • pro The care team goes above and beyond to support residents and their loved ones.
    • pro The environment supports independence, safety, and social engagement through neighborhoods, programs, and secure access.

    Cons

    • pro Tamie is described as incredibly rude and passive-aggressive by a visitor.
    • pro A reviewer cautions to be mindful and observant about who is left with a loved one, signaling safety concerns.
    • pro Staff reportedly do not receive holiday bonuses or gratitude.
    • pro A reviewer describes terrible care, with a resident saturated in urine and feces, a bed sore, chronic staffing shortages, staff on their phones, and some staff lacking training.
    • pro During a tour, negative red flags were observed about the facility and its staff.
    • pro Upper management is described as elitist and snooty, with claims of unqualified, high turnover staff.
    • pro The meals were terrible and linens stained.

    Review

    Ganzhorn Suites stands out in the memory care landscape for its deep commitment to specialized dementia care, a dignified approach to every resident, and a level of kindness that comes through in both everyday interactions and the more routine communications families rely on. Across many reviews, the community is portrayed as a place where residents are treated with patience, respect, and a genuine sense of belonging. Families repeatedly emphasize that the staff understands the unique needs of those living with dementia or Alzheimer's and works hard to support both residents and caregivers who shoulder the responsibility of caregiving at home.

    Several reviewers specifically highlight the people who make Ganzhorn special. Anne and Kim are named as standout team members - described as responsive and compassionate, with a level of attentiveness that makes families feel heard. One reviewer notes that staff members know the names of the family members who visit regularly, and there is a clear pattern of questions being answered promptly. Beyond simple care, families describe staff who bring warmth to daily life, maintain ongoing communication, and demonstrate compassion that appears to sustain residents' dignity during visits and care planning alike.

    The environment and programming at Ganzhorn are repeatedly praised as well. Reviewers describe a gorgeous, clean facility with a welcoming atmosphere, where residents have abundant opportunities to stay engaged. The "neighborhoods" structure and the accompanying sunrooms give residents space to move around comfortably and maintain a sense of independence. The community's emphasis on meaningful activities - crafts, puzzles, music, cooking, and regular programming - helps residents stay involved and stimulated. The facility also features thoughtful safety measures, such as monitoring wristbands and key-card access, and encourages family involvement by welcoming visits, meals, and even friendly participation in daily activities.

    Communication from leadership is another recurring positive thread. Families appreciate receiving frequent updates, photos, and a consistent flow of information about daily activities and resident involvement. The director is frequently cited as accessible and responsive, with families feeling connected to their loved ones' day-to-day lives. Many reviews note the pleasure of seeing their family members celebrated during holidays and special occasions, with staff taking care to make celebrations feel personal and meaningful. The private yard and the option for family meals and visits add to the sense that Ganzhorn aims to blend the privacy of independent living with the security and support of a memory care environment.

    As with any care setting, not every experience is flawless, and a few reviews offer cautionary notes. One visitor recounts an unfortunate first impression due to a rude greeting from a staff member named Tamie, describing the interaction as passive-aggressive and suggesting that a firmer commitment to politeness and respect would improve the welcome experience for guests. A reviewer characterizes the overall management style in harsher terms, describing upper management as elitist and snooty and criticizing the staff hiring approach as bottom-of-the-barrel in some cases. These perspectives underscore the reality that, even in well-regarded communities, the initial impression and the culture at the front desk can color a family's sense of comfort.

    Further, there are alarming accounts from families who faced real quality-of-care concerns. One reviewer described removing a loved one after a month due to severe neglect - saturation with urine and feces, bed sores, chronic short staffing, and staff who appeared distracted or inadequately trained. Another account mentions a resident entering another's room and urinating on the floor, highlighting the potential dangers of understaffing and insufficient supervision. Such experiences are clearly distressing and serve as a reminder that even highly rated facilities must maintain rigorous staffing levels, training, and daily oversight to prevent lapses in care.

    Despite these difficult reports, the overall sentiment across the bulk of reviews remains overwhelmingly positive. Many families describe Ganzhorn as a place that feels like home for their loved ones, where staff treat residents with the respect and affection one would expect for family members. The care team is repeatedly praised for going above and beyond, supporting families with information and reassurance, and providing a level of attention that helps families feel confident in their loved ones' well-being. For those seeking memory care, Ganzhorn is presented as a leading option - especially for families seeking a facility that values artistry, movement, and personal expression in addition to medical and daily living support.

    In the end, Ganzhorn Suites is portrayed as a highly regarded memory care community with a strong track record of compassionate care, robust programming, and proactive family communication. The facility's strengths lie in its dedicated staff, its engaging activities, and its welcoming environment, all designed to preserve residents' dignity and independence as much as possible. At the same time, prospective families are reminded to visit and observe for themselves, meet the caregiving team, and assess the specific dynamics of the community, including how staff interactions at the front desk and overall staffing levels may affect the initial experience. For many families, Ganzhorn represents a thoughtful, well-rounded home for loved ones living with dementia, where care, connection, and daily purpose come together in meaningful ways.

    Features

    Housing

    • 64 resident community capacity 64 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (15 miles away) John Glenn Columbus International Airport (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ganzhorn Suites in Powell, OH is an assisted living community that specializes in providing exceptional Memory Care and Respite Care services. Our dedicated staff provides round-the-clock care with a 24-hour call system and supervision to ensure the safety and well-being of our residents.

    We understand the importance of maintaining a comfortable and engaging lifestyle, which is why we offer a wide range of amenities to enhance our residents' experience. Our beautiful facility includes a beauty salon where residents can pamper themselves, as well as a fully equipped fitness room for physical activities. Residents can also enjoy our gaming room, small library, and outdoor spaces for leisurely activities or socializing with fellow residents.

    At The Ganzhorn Suites, we pride ourselves on providing delicious and nutritious meals to meet the dietary needs of our residents. Our restaurant-style dining room offers a variety of meal options, including special dietary restrictions such as diabetes diets. We also have kitchenettes available for those who prefer to cook their own meals.

    We believe in promoting an active and fulfilling lifestyle for our residents through various activities and outings. Our concierge services are here to assist with planning day trips and resident-run activities to keep everyone entertained. Additionally, we offer scheduled daily activities such as fitness programs to keep residents engaged both mentally and physically.

    Convenience is important to us, which is why we are pleased to have numerous amenities nearby. There are 5 cafes, 6 parks, 7 pharmacies, and 23 restaurants in close proximity for residents to explore. We also provide transportation arrangements for non-medical purposes, including trips to doctors' appointments or visits to places of worship.

    The Ganzhorn Suites in Powell, OH is committed to providing exceptional care services tailored specifically for memory care needs. With specialized memory care programming and an emphasis on mental wellness programs, our community aims to create a supportive environment where individuals with mild cognitive impairment receive the utmost attention and care.

    If you're looking for an assisted living community that values comfort, engagement, and personalized care, The Ganzhorn Suites is here to provide a warm and welcoming home for you or your loved one.

    Videos

    Nearby Places of Interest

    Physicians

    • Orthopedic One (0.3 miles)
    • Physicians Care Center (0.3 miles)
    • Vitality Natural Wellness and Medspa (0.5 miles)
    • EyeCare Professionals (0.7 miles)
    • Liberty Ophthalmology (1.6 miles)
    • K Lingam MD (1.9 miles)
    • Infinite Smiles (3.2 miles)

    Restaurants

    • Average Joe's Taphouse (0.5 miles)
    • McDonald's (0.5 miles)
    • Chipotle Mexican Grill (0.6 miles)
    • Culver's (0.7 miles)
    • 101 Beer Kitchen (2 miles)
    • Wendy's (2 miles)
    • El Vaquero Mexican Restaurant (2.1 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Starbucks (0.7 miles)
    • Tim Hortons (2 miles)
    • Dells Homemade Ice-Cream & Coffee (2.3 miles)
    • Kona Craft Kitchen (3.1 miles)
    • Starbucks (5.2 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (3.8 miles)
    • Market District Supermarket (4.5 miles)
    • Walgreens (4.7 miles)

    Parks

    • Coffman Park (3.6 miles)
    • Highbanks Metro Park (3.7 miles)
    • Avery Park (3.9 miles)
    • Concord Park (4.3 miles)
    • Flint Park (4.7 miles)
    • Glacier Ridge Metro Park (4.7 miles)
    • Carriage Place Park (5.5 miles)

    Places of Worship

    • Saint Brigid of Kildare Catholic Church (4.1 miles)
    • All Shepherds Lutheran Church (4.9 miles)

    Hospitals

    • Columbus Oncology Associates (5 miles)

    Transportation

    • The Ohio State University Airport at Don Scott Field (OSU) (5.1 miles)

    Frequently Asked Questions

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