Supreme Touch Home Health Services

Pros

• Supreme Touch is trusted and quick to respond when a loved one needs care.
• The service is amazing and the staff are friendly.
• Clients describe Supreme Touch as a wonderful company with great nurses and no issues in several years.
• Clients staying with Supreme Touch for many years note that the agency fills shifts, goes above and beyond, and is caring to keep their household running smoothly; they highly recommend the agency.
• The company is professional with great people.
• The agency is professional and very helpful.
• Clients loved the staff and nurses from Supreme Touch.
• The service provided by Supreme Touch is great.

Cons

• The reviewer claimed a staff member lied about insurance, dragged the process, and exposed personal information, with plans to file with the BBB.
• The reviewer said there is no reputable staffing for aides or nursing, they endured five years of scheduling issues, the owner is good but the staff are clueless, and they received 30-day notices with services cut off.
• The reviewer asserted that staffing promises made at an ISP meeting were not fulfilled.
• The reviewer noted that a client's request to have the same aide was overlooked.
• The reviewer criticized the company for shaming them and for mishandling their private information.

Review

For more than a decade, Supreme Touch Nursing has stood out in the field by consistently showing up when a loved one needs care most. Several reviewers describe a deep sense of reliability, noting that they were the first call when help was required and that the agency's response was immediate and dependable. The recurring image that emerges is a company that wears its mission on its sleeve - one reviewer even explicitly points to a heart emblem in the logo, insisting that "that ?? on their logo is there for a reason!" The sentiment across these accounts is that warmth, timeliness, and a genuine willingness to help have been hallmarks of the agency's approach, often accompanied by a friendly and professional demeanor.

There is substantial praise for the long-term relationships that families have built with Supreme Touch Nursing. One reviewer highlights more than five years of positive experiences, noting that there have been "no issues" during that time and emphasizing how grateful they are for the help received. The nurses themselves are repeatedly described as excellent, with a caregiving presence that keeps households running smoothly. In these narratives, the agency's staff are portrayed as caring, capable, and consistently supportive of the family's needs, turning what can be a stressful process into a manageable and reassuring experience.

Yet, not every account is without friction. One reviewer recounts a troubling incident in which someone representing the agency allegedly lied about the type of insurance accepted and dragged the process while exposing personal information. The reviewer, who is handicapped and in need of an aide, states they are filing a complaint with the Better Business Bureau and expresses a strong moral outrage, insisting that the individual responsible should be accountable. This account, while isolated in the collection, underscores that even well-regarded providers can experience moments of miscommunication or missteps in handling sensitive information - a reminder that trust and transparency are essential in home care.

Amid the mix of accolades and concerns, other long-standing voices emphasize the agency's dedication and adaptability. Carla Bowen writes that Supreme Touch Nursing has consistently tried to fill open shifts and has navigated "a lot of changes and transitions" with staff, always remaining "very caring with my needs for our family to keep things running smoothly." The tone here is one of deep appreciation and ongoing partnership, with a clear sense that the agency's efforts have been central to maintaining daily life and stability at home. The praise suggests that when the agency is aligned with a family's rhythms, it can be a dependable pillar of support.

There are also more tempered notes about staffing and communications. One reviewer acknowledges the owner positively - "Gbola is a great guy" - but notes that the staff can be "clueless," and that the agency has issued 30-day notices and even cut services in some cases. The reviewer recalls that, after the owner attended an ISP meeting and promised staffing, expectations had been set, yet the situation did not always meet those promises. This account points to the complex balance that many home-care providers navigate: the best intentions and leadership can be undermined by gaps in staffing and day-to-day execution. It serves as a sober counterpoint to the otherwise glowing testimonials, illustrating the real-world pressures that families and agencies face.

Beyond these nuanced episodes, several shorter but meaningful voices underscore a consistent thread: professionalism and a willingness to help. Phrases like "Professional and Great company and people!" and "Great Company, very helpful" appear as concise endorsements, while another reviewer reflects on a period of collaboration with fondness - "Loved them, worked with company for a couple years." Even when a reviewer moved on to care for a grandmother and later hoped to return, the experience remained positive enough to influence future choices, with the sentiment that the care team's quality left a lasting impression. The closing words across these notes are often simple but powerful: the service was reliable, the nurses were valued, and the care provided brought genuine support to families navigating difficult times.

Taken together, these reviews paint a portrait of Supreme Touch Nursing as a long-standing, compassionate presence in the home-care landscape. The agency is remembered for prompt, friendly service, and for the essential care that helps households run smoothly. Families speak of caregivers who show up with expertise and empathy, turning challenging moments into manageable routines. At the same time, the reviews acknowledge real-world tensions - communication gaps, staffing fluctuations, and occasional disputes - that remind us that even trusted providers must continuously strive for clarity, accountability, and dependable staffing. Overall, the collective voice is one of respect and appreciation, tempered by a clear expectation for consistent reliability and transparent, respectful handling of every family's sensitive needs.

This part of Columbus, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Kroger, Walgreens, and CVS in close proximity, access to medications and healthcare services is readily available. Additionally, there are numerous cafes and restaurants nearby for socializing and dining out, including popular chains like Starbucks and Taco Bell as well as local favorites like Grandview Cafe. For those interested in worship, several churches are within a few miles distance. Medical care is also easily accessible with facilities such as Martha Moorehouse Medical Pavillion Lung and Allergy Center and Stafanie Spielman Comprehensive Breast Center nearby. In case of emergencies or specialized treatment needs, hospitals like OSU Harding Hospital and Nationwide Children's Hospital are located just a short drive away. The area also offers green spaces like Goodale Park and Scioto Mile for leisurely strolls or outdoor activities. Overall, this neighborhood provides a well-rounded community with essential services tailored to meet the needs of seniors looking for a comfortable living environment.

Pharmacies

• Kroger Pharmacy (0.1 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Market District Supermarket (0.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)

Cafes

• Starbucks (0.1 miles)
• Starbucks (0.9 miles)
• Fox in the Snow Cafe (2.3 miles)
• One Line Coffee (3.1 miles)
• Crimson Cup (4.3 miles)

Restaurants

• Taco Bell (0.4 miles)
• Barrio Tacos (0.4 miles)
• Local Cantina (0.5 miles)
• Grandview Cafe (0.6 miles)
• McDonald's (0.7 miles)
• Grandview Theater & Drafthouse (0.8 miles)
• Wendy's (0.9 miles)

Places of Worship

• St Christopher Church (0.5 miles)
• Holy Name Church (2.2 miles)
• St Andrew Church (3.4 miles)
• Trinity Evangelical Lutheran Church (3.7 miles)
• Scioto Ridge United Methodist Church (5 miles)

Physicians

• Martha Moorehouse Medical Pavillion Lung and Allergy Center (0.7 miles)
• Stefanie Spielman Comprehensive Breast Center (1.2 miles)
• Tri-Village Family Health (1.4 miles)
• The Eye Center of Columbus (2.5 miles)
• OhioHealth Riverside Family Practice (2.7 miles)
• West Side Health Center (2.8 miles)
• Mid Oh Cardiology & Vascular (2.9 miles)

Hospitals

• OSU Harding Hospital (1.1 miles)
• Richard M Ross Heart Hospital (1.2 miles)
• Select Specialty Hospital (1.9 miles)
• Ohio Health (2.6 miles)
• Nationwide Children's Hospital (4.4 miles)
• Ohio State University Hospital East (4.5 miles)

Parks

• Goodale Park (2.2 miles)
• Scioto Mile - Promenade/Riverfront (3.2 miles)
• Quarry Trails Metro Park (3.5 miles)
• Whetstone Park / Park of Roses (3.5 miles)
• Thompson Park (3.8 miles)
• Schiller Park (4.4 miles)