Comfort Keepers

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Comfort Keepers

Comfort Keepers

3620 North High Street, Columbus, OH 43214

For more information about senior living options: (844) 490-3973

3 from 2 reviews

Overall Review

Pros

  • pro Comfort Keepers hires loving and caring caregivers for their clients.
  • pro The company is responsive and sends reliable caregivers in times of need.
  • pro Some of the caregivers have personal experience with dementia, which is beneficial for families.
  • pro Most of the caregivers are conscientious and provide good care to clients.
  • pro Comfort Keepers is known as one of the best options available for 24/7 care.

Cons

  • pro The claim of specially trained persons for dementia is incredibly overstated.
  • pro Two caregivers had to be let go due to being inattentive.
  • pro One caregiver abandoned the client when she took off by herself.
  • pro Comfort Keepers has not produced a care plan despite multiple requests.
  • pro The company does not allow caregivers to directly contact the family, causing delays in addressing issues.
  • pro Office personnel often do not take the time to properly address problems or listen to caregiver's reports.
  • pro Dementia training is lacking and not provided by the company.
  • pro Communication with office staff is a big problem, leading to misinformation and miscommunication with caregivers on-site.

Review

Comfort Keepers is a home care service that provides 24/7 care for individuals, particularly those with Alzheimer's disease. While they do have some compassionate and dedicated caregivers on their team, there are certain areas where the company falls short.

One major issue mentioned by the reviewers is the lack of adequate training for caregivers specifically dealing with dementia. Despite claiming to have specially trained individuals, it seems that this claim is overstated. Two caregivers had to be let go because of their inattentiveness towards their clients. In one instance, a caregiver allowed the client to wander off alone without taking proper action to prevent it. This lack of preparedness and attention could be potentially dangerous for someone with Alzheimer's.

Additionally, when requesting a care plan for their mother, the reviewers were not provided with one. This lack of transparency and communication from Comfort Keepers is concerning, especially when trying to ensure that proper care is being given to a loved one.

Another issue arises with how communication between the caregivers and family members is handled. Comfort Keepers does not allow caregivers to directly contact or text family members regarding any issues or concerns. Instead, they require all communication to go through Comfort Keepers' office staff. This can be problematic when immediate assistance or information is needed as it adds unnecessary steps and delays in resolving any issues.

Furthermore, it appears that office personnel at Comfort Keepers are often unresponsive and fail to listen attentively to caregiver reports or concerns about a client's condition. Their lack of support and preparation leaves caregivers ill-equipped to handle certain cases assigned to them.

Lastly, while some caregivers may bring personal experience from their own families dealing with dementia, Comfort Keepers itself does not provide adequate training in this regard. The lack of formalized training means that not all caregivers may possess the necessary skills and knowledge needed for effectively caring for an individual with Alzheimer's.

Overall, while Comfort Keepers may have some genuinely caring individuals on their staff, the company's shortcomings in training, communication, and support raise concerns about the quality of care provided. Families relying on this service for their loved ones with Alzheimer's disease may find themselves frustrated by a lack of proper training and effective communication channels when it comes to addressing their concerns and ensuring the safety and well-being of their family member.

Description

Comfort Keepers in Columbus, OH is a premier assisted living community that offers exceptional care and support for senior residents. Located in a vibrant neighborhood, our community provides easy access to various amenities and services to ensure a comfortable and fulfilling lifestyle.

For those who enjoy socializing or simply grabbing a cup of coffee, there are four cafes conveniently located nearby. Whether it's meeting friends or spending quality time alone, these cafes provide the perfect ambiance.

Nature enthusiasts will relish the proximity of five parks, offering serene settings for leisurely walks, picnics, or simply enjoying the beauty of nature. Residents can connect with the outdoors and enjoy recreational activities in these green spaces.

The health and well-being of our residents are paramount. With 19 pharmacies nearby, accessing medications and healthcare supplies is both quick and convenient. Additionally, having 13 physicians nearby ensures prompt medical attention whenever needed.

Our community understands the importance of maintaining a balanced diet while providing delicious culinary experiences. With 24 restaurants close by, residents have an array of dining options to suit their individual preferences.

Transportation is never an issue at Comfort Keepers. With easy access to transportation services within close proximity, residents can explore the surrounding area or reach appointments without any hassle.

For those seeking spiritual nourishment and connection with their faith communities, there are six places of worship situated conveniently nearby. Residents can partake in religious ceremonies or engage in activities that align with their beliefs.

Lastly, ensuring the utmost safety and peace of mind for our residents, there are four hospitals within easy reach. In case of emergencies or routine medical check-ups, residents have accessible healthcare facilities at their disposal.

Comfort Keepers in Columbus, OH provides an all-encompassing assisted living experience where every aspect of residents' lives is catered to with utmost care. The combination of a warm community atmosphere and access to numerous amenities ensures that our residents thrive in comfort and happiness each day.

Nearby Places of Interest

This part of Columbus, Ohio offers a convenient and diverse range of amenities for senior living. With multiple pharmacies nearby for easy access to medications, as well as hospitals and physicians offices within a short distance, residents can feel assured about their healthcare needs. The abundance of parks provides opportunities for outdoor activities and relaxation amidst nature. Various cafes and restaurants in the area offer dining options, while places of worship cater to spiritual needs. Additionally, transportation options are available for easy travel, and a nearby theater allows for entertainment opportunities. Overall, this area combines convenience, healthcare access, recreational activities, and community resources that make it a desirable location for senior living.

Pharmacies

  • Kroger Pharmacy (0.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Parks

  • Whetstone Park / Park of Roses (0.4 miles)
  • Thompson Park (3 miles)
  • Antrim Park (3.1 miles)
  • Goodale Park (4.2 miles)
  • Carriage Place Park (4.5 miles)
  • Quarry Trails Metro Park (5.1 miles)
  • Scioto Mile - Promenade/Riverfront (5.4 miles)

Hospitals

  • Ohio Health (0.7 miles)
  • OSU Harding Hospital (2.8 miles)
  • Richard M Ross Heart Hospital (2.9 miles)
  • Select Specialty Hospital (3.6 miles)
  • Ohio State University Hospital East (5.3 miles)

Physicians

  • Mid Oh Cardiology & Vascular (0.9 miles)
  • OhioHealth Riverside Family Practice (1.1 miles)
  • Central Ohio Primary Care (2 miles)
  • Columbus Eyecare Associates (2 miles)
  • Jasonway Internal Medicine (2 miles)
  • Ohio ENT Surgeons (2.5 miles)
  • Martha Moorehouse Medical Pavillion Lung and Allergy Center (2.5 miles)

Cafes

  • Crimson Cup (1.3 miles)
  • Starbucks (3 miles)
  • Starbucks (3.3 miles)
  • Fox in the Snow Cafe (3.7 miles)
  • Northstar Cafe (5.5 miles)

Places of Worship

  • Holy Name Church (1.9 miles)
  • St Andrew Church (2.7 miles)
  • St Christopher Church (3.7 miles)
  • Faith Ministries Church (4.1 miles)
  • Scioto Ridge United Methodist Church (4.8 miles)
  • Saint Brendan Catholic Church (5 miles)

Restaurants

  • Tensuke Market (2.1 miles)
  • Buckeye Donuts (2.3 miles)
  • Brassica (2.6 miles)
  • Roosters (3 miles)
  • BIBIBOP Asian Grill (3 miles)
  • Wendy's (3.2 miles)
  • McDonald's (3.4 miles)

Transportation

  • The Ohio State University Airport at Don Scott Field (OSU) (4.1 miles)

Theaters

  • Dreamscape at AMC Easton Town Center (5.5 miles)

Frequently Asked Questions

Where is Comfort Keepers?

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