Villa St Joseph

Pros

• The activity personnel at the facility are lively and genuinely care about the patients.
• Physical therapy (PT), occupational therapy (OT), and nurse practitioner Lidia received praise for their caring approach.
• The food provided at the facility is good and typically served on time.
• The rooms are well-maintained, featuring windows, TVs, and bathrooms.
• One reviewer expressed satisfaction with the variety of activities available to residents, which helped them to engage socially and stay active.
• Overall cleanliness and maintenance of the facility received positive remarks from some reviewers.

Cons

• The care provided by contracted nurses is neglectful and lacks compassion, leading to severe consequences for patients.
• The food served at the facility is subpar and unappetizing, contributing to an overall negative experience.
• Staff members are often unavailable or inattentive, causing patients to suffer from extended wait times for assistance.
• There is a lack of organization and accountability within the nursing staff, leading to multiple incidents of patient neglect.
• The environment is described as disorganized and chaotic, making it difficult for patients to receive timely care.
• Many employees are unprofessional, frequently using personal devices instead of attending to patient needs.
• Patients often feel isolated and neglected due to inadequate supervision and care from staff members.
• The overall atmosphere of the facility has been reported as unpleasant and distressing for both patients and their families.

Review

The reviews of Villa St. Joseph skilled nursing facility present a stark dichotomy of experiences, showcasing the deep frustrations and dissatisfaction of many families alongside some more positive feedback. For numerous patients' families, the care provided appears to be significantly lacking. One particularly harrowing account describes a family’s experience with their elderly father, who faced constant choking hazards and went untreated for a urinary tract infection that caused him considerable pain. The reviewer described the facility's care as reminiscent of third-world standards, expressing profound anguish over their father's suffering and urging others to avoid placing their loved ones in such an environment.

Many reviewers echoed similar sentiments regarding disorganization and neglectfulness within the facility. A common criticism was directed at the contract nurses and agency aides, who seemed indifferent to patients' needs: one reviewer noted that multiple aides admitted they did not have time to attend to individual patients due to staffing shortages. The general atmosphere described implies that patient care often took a back seat to profit motives, as various families reported long wait times for assistance—sometimes exceeding 30 minutes—due to inadequate staffing levels during critical times like weekends and holidays when supervision was especially sparse.

There were also reports of alarming incidents involving patient safety; one anxious family recounted how their mother experienced multiple falls while unattended, lying on the floor for hours before receiving help. This negligence extended beyond just physical safety; according to reviewers, residents often experienced delays in essential personal care such as bathing and toileting. The lack of accountability was palpable, stemming from high turnover rates among agency staffers who lacked familiarity with individual patient needs.

Despite these negatives, there were glimpses of positive experiences among some families’ interactions with Villa St. Joseph. A reviewer noted satisfaction with the activities offered at the facility, emphasizing that there were plenty of opportunities for residents to engage socially and participate in rehabilitation efforts. They mentioned that their loved one received regular physical therapy sessions and had successful interactions with staff members focused on activities. However, it is essential to highlight that this positivity was overshadowed by consistent complaints about overall care quality.

The food served at Villa St. Joseph prompted mixed reactions; while some expressed disappointment over meal options being sparse or unappetizing—a breakfast consisting of only a danish and Canadian bacon was critiqued—others felt satisfied with its timeliness and quality overall. Although food may not be seen as the primary aspect of elder care, meals still play a crucial role in both nutrition and morale for residents.

Of particular concern is how staff members appeared disengaged from their responsibilities; multiple testimonies highlighted instances where caregivers were spotted using cellphones during work hours or not adhering even to basic dress codes necessary for maintaining professionalism in a healthcare setting. These behaviors contributed heavily to feelings of distrust among family members who struggled daily against what they perceived as systemic neglect within the facility.

In summary, while some families found satisfactory aspects concerning specific therapies or activities at Villa St. Joseph skilled nursing facility, an overwhelming majority conveyed distress over poor communication, insufficient staffing levels leading to neglectful environments, unappetizing food offerings or minimal attention given by staff members towards patient needs—all contributing factors that culminated in requests urging others against considering this facility for loved ones requiring care.

Theaters

• Cinemark At Valley View And Xd (1.9 miles)
• Silverspot Cinema (6.4 miles)

Restaurants

• Restaurant Depot (2.1 miles)
• Winking Lizard Tavern (3.1 miles)
• Academy Tavern (4.7 miles)
• Cooper's Hawk Winery & Restaurant (5.6 miles)
• Olive Garden (5.7 miles)
• Piada Italian Street Food (5.7 miles)
• New Heights Grill (5.8 miles)

Pharmacies

• Discount Drug Mart (2.7 miles)
• Walgreens (2.7 miles)
• Dave's Supermarket (2.8 miles)
• Cleveland Clinic - Independence Family Health Center (3.3 miles)
• Walgreens (3.4 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Cleveland Metroparks, Bedford reservation (3.5 miles)
• Bedford Heights Reed Park (5.3 miles)
• Sagamore Hills Park (5.9 miles)
• Coventry PEACE Park (6.2 miles)
• Primate Playground (6.4 miles)

Hospitals

• Cleveland Clinic Children's Hospital Rehabilitation Center (4.4 miles)
• University Hospitals Ahuja Medical Center (5.8 miles)
• Cleveland Clinic - W.O. Walker Center (5.9 miles)
• Trauma ICU (5.9 miles)
• St Vincent Charity Medical Center (6.6 miles)
• Louis Stokes Cleveland VA Medical Center (6.6 miles)

Physicians

• University Premier Pediatricians (5.1 miles)
• Cleveland Clinic - Taussig Cancer Center (5.8 miles)
• Cleveland Clinic - Cole Eye Institute (5.9 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (6 miles)
• Cleveland Clinic - Mellen Center (6.1 miles)
• Rapid Medical Research (6.2 miles)
• Senders Pediatrics (7.2 miles)

Cafes

• Metropolitan Coffee (5.2 miles)
• Starbucks (5.3 miles)
• Starbucks (5.4 miles)
• Starbucks (5.6 miles)
• Starbucks (6.5 miles)
• Starbucks (7.1 miles)
• Starbucks (7.1 miles)

Places of Worship

• St. Rocco's Church (6.5 miles)

Transportation

• Greyhound Station (7.3 miles)