East Park Retirement Community

Pros

• The independent living apartments at East Park are beautiful, featuring large rooms and a spacious backyard, creating a pleasant living environment.
• Residents enjoy access to various activities and meals at the Assisted Living building for a reasonable price.
• The community provides transportation for shopping trips and medical appointments, adding convenience for residents.
• Many residents and family members appreciate the friendly and knowledgeable staff who seem dedicated to doing their jobs well.
• The facility maintains cleanliness, with regular housekeeping services provided for resident apartments.
• There are plenty of engaging activities available, such as Bingo, fostering a sense of community among residents.
• East Park is described as a safe and inviting place to live or visit, making it suitable for families with loved ones in care.
• The facility has been positively recognized by employees who express their love for working there due to the caring environment.

Cons

• Communication was a major issue, as the administration and staff failed to keep families informed about care plans and needs.
• The facility had unclean conditions, with inadequate cleaning services and poorly maintained units.
• Many residents reported unappetizing meals, often consisting of simple lunch meat sandwiches.
• Staff were described as unfriendly and untrained, particularly in dealing with residents with dementia.
• There were multiple complaints about inadequate assistance for residents who needed more support, leading to rushed and poor decisions regarding care placement.
• Some apartments had maintenance issues, such as broken refrigerators and noisy heating systems that went unresolved despite repeated complaints.
• Overall dissatisfaction with the level of care provided led one reviewer to warn others against choosing this facility.

Review

East Park Retirement Community has received a mixed bag of reviews from residents and their families, revealing a spectrum of experiences that range from highly positive to deeply concerning. For many, the allure of East Park lies in its independent living apartments and access to various services. Residents often praise their beautiful apartments, which feature large rooms and patios, alongside well-maintained yards. The community offers an engaging lifestyle with numerous activities available in the Assisted Living building — including meals at reasonable prices, shopping trips via the East Park bus, and social events. Many residents find this blend of independence coupled with supportive services to be ideal for their needs.

However, several reviewers express significant dissatisfaction regarding East Park's memory care services. A common theme among these critiques is the lack of effective communication between staff members and the families of residents needing specialized care. For example, individuals have reported feeling rushed into decisions about care for their loved ones without adequate information or support from the administrative staff. In one harrowing account, a family member noted severe neglect as they discovered bruises and sores on their mother’s body after moving her out of East Park following three years there. This individual attributed her mother's aggressive behavior to improper management of medications and untrained staff inadequately equipped to handle dementia patients.

Positive mentions highlight aspects like staff friendliness, cleanliness, and affordability compared to other facilities experienced by relatives during their search for suitable residences for elders. Some family members point out that while initial interactions with staff are welcoming and informative during inquiries about moving in, these sentiments often fade once the resident is settled in. The inconsistency in staff attentiveness is alarming to some; despite good intentions expressed by employees when families initially visit the community, follow-through appears lacking post-admission.

Visiting arrangements have been positively noted around East Park’s layout — it is described as being set within park-like surroundings with spacious community dining areas that allow room for socializing among residents. Yet not all visitors share this favorable impression; some find issues such as an outdated decor or maintenance problems detracting from its overall appeal. Concerns over basic unit conditions have also been raised: broken appliances like refrigerators or inadequate heating units pose issues voiced repeatedly without satisfactory resolutions.

Another reviewer emphasized the value found in renting an independent apartment as a way for families from out of town to visit relatives residing within assisted living or nursing facilities located on-site. This logistical convenience underscores a practical aspect that some families appreciate because it fosters easy engagement between them and their loved ones living at East Park.

In summary, while East Park Retirement Community offers certain advantages—like appealing independent apartments designed for comfort and accessibility—serious concerns cloud its reputation regarding comprehensive care services particularly geared toward those requiring memory support or physical assistance due to health conditions such as dementia or mobility challenges. As potential residents consider this facility alongside myriad options available today, weighing both commendations against serious warnings may help guide them toward making informed decisions suited best for their eldercare needs.

Pharmacies

• Marc's Stores (0.9 miles)
• Marc's Stores (1.2 miles)
• MetroHealth Parma Medical Center - Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.1 miles)

Physicians

• Ent Allergy Health (1.5 miles)
• Cuyahoga County Board of Health (1.7 miles)
• Southwest Family Physicians (2.2 miles)
• Allergy Diagnostic (6.6 miles)

Restaurants

• Taco Bell (1.9 miles)
• McDonald's (2 miles)
• Raising Cane's Chicken Fingers (2 miles)
• Chick-Fil-A (3.2 miles)
• Kosta & Vics Restauran (3.3 miles)
• McDonald's (4.1 miles)
• Niko's Bar & Gyros (5.2 miles)

Parks

• James Day Park (2 miles)
• Cleveland Metroparks - Big Creek Reservation (2.2 miles)
• Surrarrer Park (3.3 miles)
• Metroparks Mill Stream Run Reserve North (3.6 miles)
• Bain Park (4.6 miles)
• Rocky River Reservation (4.7 miles)
• Strongsville Wildlife Area (4.9 miles)

Transportation

• Cleveland-Hopkins International Airport (CLE) (2.4 miles)
• TSA Checkpoint C (2.6 miles)
• United Airlines Ticket Counter (2.6 miles)
• American Airlines Ticket Counter (2.6 miles)
• Concourse C (2.6 miles)
• Concourse B (2.7 miles)
• Hertz Rent A Car (3.1 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (4 miles)
• Panera Bread (5.7 miles)
• Starbucks (5.7 miles)
• Metropolitan Coffee (5.8 miles)
• Rising Star Coffee Roasters (6.1 miles)
• Starbucks (6.6 miles)

Hospitals

• CCF Fairview Hospital (4.4 miles)
• Cleveland Clinic - Fairview Hospital (4.4 miles)
• Benchmark Imaging Group (5 miles)

Places of Worship

• St Ignatius of Antioch Church (5.7 miles)

Theaters

• Cinemark 383 Strongsville (5.7 miles)