Austinburg Nursing Home & Rehabilitation Center

Pros

• The staff at this facility goes above and beyond to care for residents and their families during difficult times.
• The therapy provided at this facility is wonderful and greatly benefits the residents.
• The staff at this facility treated the reviewer's father with dignity and respect, making a positive difference in his quality of life.
• The facility is clean and well-staffed with caring individuals who provide excellent care to the residents.
• This facility offers a wide range of activities for residents to enjoy and stay engaged.
• The staff at this facility are great, keeping the residents busy with games, field trips, and music therapy.

Cons

• The rooms were dirty.
• Some staff was not concerned about the patient's needs and caused more pain.
• The facility had poor communication with family members and did not respond to requests.
• The staff was uncaring and administration was lacking.
• The upkeep and cleanliness of the rooms were terrible.
• Residents complained about the food.
• There were no activities scheduled for the residents.
• The response from administration to suggestions was non-existent.
• The facility ignored requests for medical attention, leading to health complications for a resident.
• The facility left a resident with a broken ankle for over six weeks, resulting in long-term mobility issues.
• These statements have been paraphrased or summarized for brevity and clarity.

Review

When it comes to the quality of care and cleanliness, Austinburg Nursing & Rehabilitation Center seems to have left many residents and their families disappointed. Multiple reviews mention dirty rooms, lack of concern from staff, and poor communication. One reviewer even mentioned their bed being wet from a leaking incision and sitting on a bedpan for hours. The only saving grace seemed to be Alex, the physical therapist, who provided some much-needed assistance.

Another issue that was commonly mentioned in the reviews was the decline in amenities and activities at the facility. Initially, there was a locked down unit specifically for dementia patients, but they were later moved into the general population. The rooms were described as spacious enough but poorly cleaned, with a persistent smell of urine in the bathroom and sticky floors throughout. Families had to take it upon themselves to clean until COVID-19 restrictions prevented them from doing so.

Communication with staff was also reported as very poor, with requests being ignored or not followed through. Activities for residents have significantly decreased over the years, and even amenities like the hairdresser have been shut down since March 2020 due to COVID-19.

The lack of caring staff and administration was another major concern among those leaving reviews. Some even mentioned that after new administration took over, the facility quickly went downhill. Staff shortages were evident in both assisted living areas and nursing sections of the facility. A particularly alarming incident involved a resident falling and breaking her hip but not receiving immediate attention or proper care until her family intervened by calling from afar.

In terms of food quality, most residents complained about it, prompting families to send monthly supplies or arrange take-out meals from local restaurants.

While there were a few positive comments about Austinburg Nursing & Rehabilitation Center's building, caring staff members, and therapy services, these sentiments were overshadowed by multiple negative experiences shared by others.

Overall, based on these reviews which reflect various experiences at Austinburg Nursing & Rehabilitation Center, it seems that there are significant concerns regarding cleanliness, communication, staff shortages, and a decline in amenities and activities. Families are actively considering moving their loved ones to different facilities in search of better care and a higher quality of life.

Places of Worship

• Milligan Thomas & Alliston Rev (0.2 miles)
• Geneva First United Methodist Church (4.5 miles)
• United Church (5.3 miles)
• Church Of The Living God (5.6 miles)
• Assumption Of The Blessed Virgin Mary - Geneva, Ohio (5.7 miles)
• Eagleville Bible Church (5.7 miles)
• New Hope Pentecostal Church (5.8 miles)

Restaurants

• Clay Street Grill (0.3 miles)
• Waffle House (0.4 miles)
• Taco Bell (0.4 miles)
• McDonald's (0.4 miles)
• Subway (0.4 miles)
• Denny's (0.7 miles)
• Grand River Manor (3 miles)

Parks

• Western Reserve Greenway Trail (0.5 miles)
• Geneva Parks & Recreation (5.3 miles)
• Geneva Township Park (7.1 miles)
• Smith Field Dog Park (7.5 miles)
• Cederquist Park (7.5 miles)

Physicians

• Ashtabula County Medical Center (4.9 miles)
• Acmc Family Health Center (4.9 miles)
• City Of Geneva (5.3 miles)
• Piszel Pain Management (5.3 miles)
• Ashtabula Clinic Geneva Family Health Center (5.6 miles)
• Ashtabula Clinic (7.4 miles)
• Ashtabula Obstetrics & Gynecology (7.4 miles)

Pharmacies

• Rite Aid (4.9 miles)
• Rite Aid (5.1 miles)
• Discount Drug Mart (5.1 miles)
• CVS Pharmacy (5.2 miles)
• Bi Lo (5.4 miles)
• Rite Aid (6.4 miles)
• Walgreens (7.1 miles)

Transportation

• U-Haul Neighborhood Dealer (5 miles)
• Enterprise Rent-A-Car (7.6 miles)
• Enterprise Rent-A-Car (8.1 miles)
• U-Haul Neighborhood Dealer (8.1 miles)

Hospitals

• UH Geneva Medical Center (5.9 miles)
• Uhhs Memorial Hospital Of Geneva (5.9 miles)
• Patient Financials Office (7.4 miles)
• Glenbeigh (7.4 miles)
• Acmc Express Care (7.5 miles)
• The Regional Cancer Center (7.5 miles)
• University Hospitals Conneaut (7.5 miles)

Theaters

• AMC CLASSIC Ashtabula Mall 6 (8.6 miles)