50 Poplar Avenue, Carrington, ND 58421
For more information about senior living options: (844) 490-3973
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A number of residents' families describe a facility that left them with deep, unsettled feelings about care, safety, and dignity. Across several reviews, the common thread is a pattern of neglect, rough handling, and a sense that the needs of residents were routinely overlooked. One family recounts a grandmother who was in rehabilitation for three weeks and, tragically, passed away after what they believe was preventable neglect. In this account, the elder was left unattended for extended periods - more than 16 hours at a time when she needed assistance to use the bathroom - and when she attempted to get up herself, she fell and was left on the floor. The account emphasizes not only the physical risks but also the perception that staff were dismissive of her needs and did not listen to her or respond promptly when she sought help. Bruising on her body was photographed by family members, who say the facility director denied any knowledge of the incidents when initially raised.
Several reviews push the concern from possible one-off incidents to a broader criticism of the facility's safety culture and record-keeping. The same family notes that there should have been formal incident reports filed and forwarded to the director and the registered nurse, implying a systemic lapse in accountability. Beyond the immediate risk of falls, reviewers describe the environment as dirty, dusty, and poorly run, with a long-standing impression of unsafe conditions. A sense is conveyed that the combination of neglect, poor sanitation, and a noisy atmosphere contributed to an overall feeling that residents were not protected or properly supervised.
The quality and attitude of staff emerge as a major point of contention in multiple accounts. One reviewer characterizes the long-time staff as rude, dishonest, and lazy, with the implication that their attitude directly affected the level of care. The medical team, including the doctor, and the facility administration are described in harsh terms - accused of corruption and contributing to a climate where residents' well-being could be neglected. The negative portrayal extends to everyday interactions, with references to rough handling and a lack of responsiveness to residents' requests, underscoring a perceived disconnect between staff actions and residents' comfort and safety.
Interwoven with the negative evaluations is a particularly jarring sentiment from one reviewer who describes a patient's terminal decline and suggests that ending suffering would have been preferable. The comment - expressing a desire to "take him behind the barn and end his suffering" - is alarming and starkly contrasts with any call for compassionate care. While it reflects a highly emotional, individual reaction, it reinforces the severity of the reviewer's distress and their perception of the facility as failing to provide humane, appropriate end-of-life care.
Another facet of the reviews depicts a facility with a complicated reputation among visitors. A separate account from a traveling staff member or temporary worker describes a hostile first impression: dirty looks from staff upon arrival, and a sense of discomfort about how staff interacted with visitors. The reviewer notes a pattern of what they perceived as discriminatory behavior - comments about culture and anti-cultural remarks overheard among staff - yet they also acknowledge that the administration can be "very nice" and that the administrator "treats everyone the same" and the residents seem to be well taken care of on some floors. This juxtaposition creates a nuanced picture in which experiences vary by unit or shift, or perhaps by individual staff members, with some interactions described as unprofessional or offensive, while others are framed as respectful and supportive.
Taken together, these reviews paint a troubling portrait of a facility that many families believe failed to provide safe, attentive, and dignified care. The narratives emphasize real harms - neglect during essential activities, falls resulting from insufficient assistance, unexplained bruising, rough treatment, and a lack of accountability in incident reporting. They also suggest a culture clash within the staff and administration, where positive interactions may occur in some contexts but are undermined by persistent complaints about corruption, dirty conditions, and disrespectful or discriminatory behavior. While one account hints at a more favorable view of the administration on staffing and nighttime care, the prevailing tone across the collection is deeply negative, highlighting urgent concerns about resident safety, quality of care, and the overall environment of the facility.
Golden Acres Estates in Carrington, ND is an assisted living community that offers a comfortable and independent lifestyle for seniors. Our community provides various care services to support residents with their daily activities, including assistance with bathing, dressing, transfers, and medication management. We also offer coordination with healthcare providers and transportation arrangements for medical appointments.
At Golden Acres Estates, we prioritize the well-being of our residents by providing special dietary restrictions and diabetes diet options in our dining room. Our dedicated staff takes care of all meal preparation and service to ensure that our residents receive delicious and nutritious meals.
Residents can enjoy a range of amenities at Golden Acres Estates. Our fully furnished accommodations provide a cozy and home-like environment. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. In addition, we offer housekeeping services to maintain cleanliness and orderliness within the community.
For convenience, Golden Acres Estates provides move-in coordination assistance to make transitioning into our community seamless. Residents can stay connected with friends and family through telephone access as well as Wi-Fi/high-speed internet availability.
To enhance the quality of life for our residents, we organize scheduled daily activities to keep them engaged and entertained. Nearby attractions such as cafes, parks, pharmacies, restaurants, transportation options, and places of worship offer additional opportunities for socialization and engagement within the wider community.
Golden Acres Estates is committed to providing exceptional care while promoting independence and overall well-being for seniors in Carrington, ND.
Golden Acres Estates is located at 50 Poplar Avenue, Carrington, ND 58421 in Wells County, North Dakota
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