Somerset Court At University Place in Winston-Salem, NC
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1635 East 5th Street, Winston-Salem, NC 27101
For more information about senior living options: (844) 490-3973
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The staff at Somerset Court of University Place are caring, friendly, and willing to help. The facility is clean, well-kept, and well maintained. Residents feel loved and well cared for by the staff. The management proactively solves issues and treats residents like family. The staff are professional, prepared, and go above and beyond for residents. The facility provides engaging activities and social outings, like trips to Walmart. Medications are administered carefully and safely. The place is highly recommended by residents and families.
The facility is described as neglectful, with residents not being watched and safety not being ensured, and calls for help going unanswered. Staff are observed sitting in the day room while residents need assistance. Some staff are rude and allegedly refuse patients their medications, and medication administration is not performed correctly. Call bells are not answered promptly, and sometimes not answered at all. Rooms and bathrooms are not cleaned promptly, with bathrooms and floors left dirty after accidents. Amenities and activities have been reduced or unavailable, such as shopping trips, and the library or beauty/barber salon being unused. The quality of food has declined due to new staff who do not know how to cook.Somerset Court at University Place is best suited for families seeking an active, resident-focused community where a number of staff members are genuinely invested in daily life. It works well for seniors who value a robust social calendar, in-house support services, and on-site care options that keep most needs under one roof. Residents who thrive with regular programming - crafts, performances, outings to Walmart, and opportunities to stay engaged with both peers and staff - will likely find this campus inviting and lively. Those who prioritize uniformly flawless service, unwavering safety monitoring, and consistently prompt, issue-free care should approach with caution, as experiences documented by residents and families vary enough to merit careful scrutiny.
The strongest positives center on warmth, cleanliness, and practical supports. Several reviews praise staff for being caring, friendly, and involved, creating a welcoming atmosphere where residents feel valued. The facility presents as clean, well-kept, and comfortable, with large rooms and conveniences like on-site laundry, beauty/barber services, and in-house medical care. The leadership team is repeatedly highlighted for proactive problem solving and attentive management, with staff described as dependable "cheerleaders" who help maintain morale and handle routine issues before they escalate. For families looking for a community where activities and social engagement are prioritized, these elements offer meaningful daily rewards.
Still, significant concerns recur in a minority of firsthand accounts. Some residents report critical gaps in responsiveness, including infrequent or unreturned call bells and perceived delays in assistance. Medication administration is a frequent point of contention, with anecdotes describing incorrect dosing or barriers to timely access. Housekeeping inconsistencies also appear, with mentions of rooms not being cleaned promptly and bathrooms not addressed after accidents. One reviewer even described punitive responses to being late for meals. Taken together, these reports underscore that reliability and safety depend heavily on individual staff assignments and shifts, rather than being uniformly consistent across the campus.
Given those mixed experiences, alternatives are worth considering for families with firmer expectations about day-to-day responsiveness and medical oversight. If a resident requires consistently rapid call-bell responses, strict adherence to medication protocols, or uninterrupted housekeeping discipline, it may be prudent to compare other communities with stronger track records in these areas. Somerset Court can still be a solid match for those who can tolerate occasional service gaps in exchange for strong relationships with staff, vibrant programming, and convenient, all-in-one care options, but the variability means due diligence is essential.
When the positives line up with a resident's priorities, the offsetting factors can be favorable. The in-house medical care, laundry service, and broad activity slate reduce fragmentation in daily life and help maintain independence longer. A caring staff culture and proactive management can turn potential problems into opportunities for reassurance and continuity of care, especially for families who value transparent, personable communication. The overall sense is that, while not flawless, the community possesses a core of steadfast caregivers and a stable environment that can support meaningful quality-of-life outcomes - provided expectations are aligned with what tends to be more variable in practice.
Bottom line: Somerset Court at University Place is a practical fit for seniors who want a sociable, service-oriented setting and who can evaluate real-time staffing reliability and med-pass processes during visits. It is less suitable for families requiring consistently flawless execution across all core tasks - medication management, call-response, and housekeeping - without exception. Prospective residents should prioritize a detailed tour focused on staffing patterns, observe call-button responsiveness, review meal quality, and request current anecdotes about activity participation and transportation options. In sum, this community delivers warmth, engagement, and convenient, on-site care, but potential residents must weigh the uneven day-to-day reliability against those broader advantages to decide if it truly fits the care goals and safety expectations.
60 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Private cleaning servicesPrivate cleaning services are important for seniors because they provide a safe and healthy living environment, maintain independence, and alleviate the physical strain of household chores. These services ensure that seniors can remain in their own homes longer and enjoy a higher quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Somerset Court At University Place in Winston-Salem, NC is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon with a beautician on-site, ensuring that residents can maintain their personal grooming needs conveniently. Cable or satellite TV is available in each resident's room for entertainment purposes.
Transportation services provided by the community include community-operated transportation, transportation arrangement (non-medical), and transportation to doctors' appointments. This ensures that residents have access to transportation whenever needed. Move-in coordination is also provided to assist new residents with the transition process.
The community offers various recreational facilities such as a fitness room, gaming room, small library, and outdoor space where residents can engage in physical activities or enjoy leisurely pursuits. Additionally, there is a wellness center available to promote the overall well-being of the residents.
For dining options, Somerset Court At University Place provides restaurant-style dining in a dining room setting. Special dietary restrictions are taken into consideration while preparing meals to ensure that all residents are catered to appropriately.
Care services at the community include 24-hour call system and supervision for round-the-clock assistance if needed. Activities of daily living assistance such as bathing, dressing, and transfers are provided by trained staff members. Medication management and meal preparation services are also offered to ensure that all residents receive proper care.
To keep residents engaged and active within the community, various activities are organized on a regular basis including community-sponsored activities, fitness programs, planned day trips, religious services, resident-run activities, and scheduled daily activities.
Nearby amenities include two cafes, two parks for recreational purposes, five pharmacies for convenient access to medications, four physicians' offices for medical consultations, thirteen restaurants offering different cuisines nearby for dining options outside the community premises, and one place of worship for spiritual needs. Two hospitals located close by provide easy access to healthcare services when required.
Overall, Somerset Court At University Place offers a comfortable and supportive environment for seniors in need of assisted living services. With its extensive amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they require.
Somerset Court At University Place offers Studio apartments.
Somerset Court At University Place is located at 1635 East 5th Street, Winston-Salem, NC 27101 in Forsyth County, North Carolina
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Interior
Lounge
