Caring Hands Health Services, Inc

Pros

• KeeKee was absolutely professional and amazing.
• KeeKee made the training interesting and fun.
• The snacks were awesome.
• Caring Hands provided a great and fun experience with a self-paced class.
• The self-paced class was appreciated, and the in-person portion was easily explained and not rushed.
• Kiki was the best teacher for the PCA class and is patient and caring.
• The orientation was helpful, thorough, and the instructor was pleasant to work with.

Cons

• The reviewer described the experience as the worst, said they would never return, and called it a waste of their time and effort.
• They criticized not being kept in the loop and felt their time could have been better spent elsewhere.

Review

The feedback for Caring Hands runs the full emotional gamut, from sharp frustration to glowing praise. One individual vented with fervor about feeling like their time and effort were wasted, expressing a strong desire to speak freely while also insisting they weren't disrespectful. They described a sense of being kept out of the loop and vowed not to return, underscoring a critical moment in how communication and expectations can shape a customer's experience. The tone captures a real tension: the right to voice concerns openly versus the experience of feeling unheard or rushed. While that reviewer's sentiment was intense, it sits alongside a chorus of highly positive voices that highlight a different, more favorable side of Caring Hands.

Amid the mixed feedback, a standout recurring note is the professionalism and impact of KeeKee. Several reviews call KeeKee absolutely professional and amazing, praising how she makes training engaging, interesting, and even fun. The sentiment is clear: KeeKee's approach leaves a lasting impression and motivates people to pursue the Home Health Aide (HHA) path. For many learners, the trainer's attitude and method are a decisive factor in whether the class feels accessible, informative, and worth recommending. The high praise for KeeKee's stewardship is repeatedly paired with appreciation for a class environment that feels purposeful and inviting.

Alongside the personal trainer excellence, attendees frequently mention the quality of the program itself, including practical perks like snacks that add to a positive atmosphere. Several reviewers note that they would recommend the class to others who are looking to enter the HHA field, and they point to Caring Hands as a good fit for those who value a structured, supportive learning experience. The combination of engaging instruction and small touches - such as tasty snacks - contributes to a sense of a welcoming, well-rounded training experience.

Another thread in the feedback emphasizes flexibility and accessibility. Reviewers highlight the self-paced class option as a major plus, alongside an in-person portion that is described as clearly explained and not rushed. This combination allows learners to progress at their own pace while still receiving thorough guidance during synchronous sessions. The emphasis on self-paced learning, in particular, resonates with prospective students who are balancing work or other commitments, and it is frequently linked to support for a Black-owned business, a point that matters to several respondents who want to support diverse entrepreneurship.

The tone of positivity continues with expressions of appreciation for the caring and capable team. Phrases like "Loved my experience" and "this team of care professionals is amazing and so comfortable" reflect a sense of belonging and confidence in the people leading the program. Learners feel supported by a team that values comfort, professionalism, and genuine care, which helps to create a positive overall impression of Caring Hands as a place to begin or advance a career in caregiving.

Several reviews single out individual instructors by name, underscoring the impact a dedicated trainer can have on a student's confidence and mastery. Keke (also referenced as Kiki in some reviews) is celebrated for covering everything thoroughly, being patient, and showing a sincere, caring attitude. Descriptions such as "Keke was amazing" and "Kiki was the best teacher for my PCA class" recur, accompanied by gratitude and well-wishes. The sentiment is that these instructors not only convey essential material but also foster a supportive, encouraging learning environment that helps learners feel capable and prepared.

Another set of notes focuses on orientation and the quality of instruction. Reviewers describe their orientation as helpful, thorough, and pleasant to work with, with an emphasis on looking forward to ongoing engagement with Caring Hands. The overall impression is that the instructional team combines clarity with warmth, making complex topics feel approachable and ensuring students feel prepared for practical work.

Finally, several remarks round out the picture with succinct declarations of excellence and intent to recommend. Phrases like "Very explanatory training," "Very enjoyable learning with Ms. Kiki," "Most definitely the best I had," and "LOVE IT, DEFINITELY RECOMMEND" capture a strong, affirmative conclusion from multiple participants. Taken together, these endorsements highlight a consistent thread: Caring Hands can deliver a high-quality, engaging, and supportive training experience when the right trainers and teaching style align with a learner's needs.

When you pull these threads together, the overall arc is clear. Caring Hands has the capacity to offer compelling, well-structured training that feels accessible and welcoming, especially when led by dedicated instructors like KeeKee and Kiki/Keke. The program's flexibility - particularly the self-paced option - meets diverse schedules and learning preferences, and the emphasis on a supportive, professional environment resonates with many students who want to begin or advance a career in caregiving. While there are at least a few voices that express frustration with communication or policy, the broad consensus celebrates professional instruction, practical preparation, and a strong sense of community within Caring Hands. For anyone considering a move into the HHA field, the prevailing sentiment among these reviews is one of encouragement to explore Caring Hands as a reliable, positive stepping stone.

This part of Raleigh, North Carolina offers a convenient and bustling location with a variety of amenities nearby. From multiple cafes like Starbucks to diverse dining options such as Chick-Fil-A and Indian Grill & Bar, residents have plenty of choices for meals. The area also features several parks for outdoor recreation, as well as healthcare facilities like Raleigh Neurology and WakeMed Cary Hospital for medical needs. For entertainment, there are theaters like Alamo Drafthouse Raleigh within a reasonable distance. Transportation options including car rental services and the Raleigh-Durham International Airport provide easy access for travel. Overall, this neighborhood provides a vibrant and convenient setting for senior living with various services and activities available in the vicinity.

Cafes

• Starbucks (1.5 miles)
• Chanticleer Cafe & Bakery (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (4.5 miles)
• Starbucks (5.8 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• Carolina Ale House (1.8 miles)
• A'Verde Cocina + Tequila Bar (1.9 miles)
• Lime & Lemon Indian Grill & Bar (2.7 miles)
• Woody’s Sports Tavern & Grill (3.4 miles)
• Irregardless Cafe & Catering (3.6 miles)
• City Barbeque And Catering (3.7 miles)

Parks

• Method Road Park & Community Center (1.9 miles)
• Carolina Pines Dog Park (3.5 miles)
• Dorothea Dix Park (3.5 miles)
• Chavis Park (5.1 miles)
• Biltmore Hills Park (5.5 miles)
• Brookhaven Nature Park (5.8 miles)
• Fred G. Bond Metro Park (6.2 miles)

Physicians

• Raleigh Neurology (1.9 miles)
• Rex Hematology & Oncology (3 miles)
• Wake Endoscopy Center (3 miles)
• Rex Surgical Specialists (3.2 miles)
• Western Wake Pediatrics, PA (3.2 miles)
• Rex Wound Care Center (3.3 miles)
• Raleigh Orthopaedic (3.3 miles)

Pharmacies

• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.7 miles)
• Walgreens (4.1 miles)
• Walgreens (4.7 miles)
• Walmart Pharmacy (5.1 miles)
• CVS Pharmacy (5.7 miles)

Places of Worship

• Christ the King Lutheran Church (2.7 miles)
• Beacon Baptist Church (8.4 miles)

Hospitals

• UNC Specialty Women's Center at Rex (3 miles)
• WakeMed Cary Hospital (4.2 miles)
• Duke Raleigh Hospital (6.8 miles)
• WakeMed Heart Center (7.4 miles)
• WakeMed Health & Hospitals (7.4 miles)
• Wakemed Garner Healthplex (8.7 miles)

Theaters

• Alamo Drafthouse Raleigh (6.5 miles)
• Cinemark Raleigh NC (6.8 miles)

Transportation

• Hertz Rent A Car (7.9 miles)
• National Car Rental (8 miles)
• Raleigh-Durham International Airport (RDU) (8.2 miles)
• American Airlines (8.2 miles)
• RDU - Terminal 2 (8.2 miles)
• CCO Concourse (8.4 miles)