Information last verified:
932 Cobble Ridge Drive, Nashville, NC 27856
For more information about senior living options: (844) 490-3973
The staff at Autumn Care of Nash genuinely care for residents and are dedicated to helping them thrive, with a supportive, encouraging atmosphere. Autumn Care of Nash is an excellent facility with professional staff. The staff at Autumn Care of Nash are caring and very attentive to residents' needs. The staff at Autumn Care of Nash are wonderful; they truly care, love their jobs, and provide exceptional care. The PT and OT teams at Autumn Care of Nash work diligently to improve mobility and never give up on residents. The nursing staff at Autumn Care of Nash keep families updated and treat residents like family. Autumn Care of Nash has compassionate, caring staff who go above and beyond. The facility provides excellent care in a homelike environment and is highly recommended. Autumn Care of Nash is clean, with well-trained staff and many activities to keep residents occupied.
The service was horrible, with broken phones, poor organization, and lazy staff. The admission director is dishonest and never returns calls. A CNA on the first shift had a bad attitude and didn’t seem to care about patients. The facility left residents in urine-soaked beds and failed to provide clean linens. The center does not provide 24/7 care, risking residents’ safety. The staff were rude and unprofessional, especially on the second shift, and there was a lack of helpful shift reports. The place is described as a joke, with staff who can’t locate the phone and seem not to care. The facility is understaffed and appears to exploit workers to boost profits, compromising care. Reviewers warned to run as fast as you can and remove loved ones from this center.Mercy’s Supportive Living in Nashville, NC is best suited for families prioritizing a rehabilitation-forward post-acute option where a hands-on therapy team and a relatively homelike atmosphere are the centerpiece. The community appears to shine for residents who benefit from attentive physical and occupational therapy, with staff who genuinely aim to support mobility and daily functioning. It can work well for families who want close Nursing oversight and a setting that feels personally engaged, not sterile or indifferent. The lion’s share of praise centers on therapy-driven care and staff who show warmth and commitment.
On the positive side, the strongest draw is the rehab-focused approach. Reviews repeatedly highlight diligent PT and OT efforts that help residents regain or improve mobility, often with family members noting clear updates and involvement from nursing staff. Several accounts describe staff as compassionate, attentive, and willing to “treat her like family,” with a sense of being part of the resident’s recovery journey rather than merely fulfilling tasks. For families seeking a facility where rehab progress and daily, individualized attention are prioritized, Mercy’s Supportive Living can deliver meaningful value.
However, the list of caveats cannot be ignored. A portion of reviews paints a darker picture of operations and management: inconsistent communication from administrators, perceived dishonesty or poor responsiveness from the admissions office, and fragile to non-existent 24/7 supervision cited in extreme cases. Some families report persistent phone and contact issues that hamper staying connected with a loved one, alongside perceived understaffing and lapses in basic care. There are troubling anecdotes of rude behavior and missed shift reports, with one particularly severe claim describing a resident’s decline under circumstances that allegedly reflect systemic gaps in oversight.
These contrasting experiences raise a clear question: do the pros offset the cons? For families where the rehab performance and the sense of personal care from a substantial portion of the staff are non-negotiable, Mercy’s Supportive Living can justify its risks. When engaged families participate actively in advocacy and care planning, the positive therapy outcomes and the “treat them like family” ethos can feel decisive. Yet the negatives, especially leadership communication lapses, reliability concerns, and potential gaps in around-the-clock supervision, can undermine safety and peace of mind for those who need predictable, continuous oversight.
For those considering alternatives, the decision becomes practical. Families who cannot tolerate frequent contact frictions or who demand rock-solid administrative reliability may want to contrast Mercy’s with other local options that emphasize consistent management and faster communication cycles. Autumn Care of Nash is a recurrent point of comparison in the reviews, with several accounts praising its staff warmth, attentive care, and robust rehab in a more consistently praised environment. While not a direct endorsement, the contrast suggests evaluating two things side by side: the strength and visibility of the therapy team versus the steadiness of administrative operations and daily communication.
In the end, Mercy’s Supportive Living should be approached with a clear checklist: assess the resident’s rehab goals and current mobility priorities, probe caregiver-to-resident ratios for shifts across the day, request concrete plans of care and daily communication expectations, and test the responsiveness of the admissions and management team during the decision window. If the priority is strong rehab, genuine staff engagement, and a home-like setting, and if engaged families are prepared to advocate and monitor care, this community can be a solid choice. If reliability, steady administration, and unwavering 24/7 oversight rise to the top of the must-have list, exploring alternatives may avoid future friction and disappointment.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Mercy's Supportive Living, a compassionate and welcoming assisted living community located in the heart of Nashville, NC. Our facility offers a warm, home-like environment where residents can feel safe and supported while enjoying a vibrant lifestyle.
At Mercy's Supportive Living, we provide various types of care tailored to meet the unique needs of each resident. Our board and care home is designed to ensure comfort and security, featuring fully furnished accommodations that promote a sense of belonging. Residents can enjoy communal dining in our inviting dining room or take advantage of outdoor spaces that foster relaxation and connection with nature.
We pride ourselves on offering comprehensive services that cater to the activities of daily living (ADLs). Our dedicated staff provides assistance with bathing, dressing, and transfers while also coordinating with healthcare providers to ensure each resident receives optimal medical support. We understand the importance of dietary needs; therefore, our meal preparation services include managing special dietary restrictions and diabetes-friendly meals to keep our residents healthy and satisfied.
To enhance the quality of life for all residents, we offer scheduled daily activities designed to engage both mind and body. From social gatherings to fitness programs, there’s something for everyone at Mercy’s Supportive Living.
Additional amenities include housekeeping services for convenience, move-in coordination support for a seamless transition into our community, Wi-Fi/high-speed internet access for connectivity with loved ones, and transportation arrangements for medical appointments ensuring residents never miss an essential visit.
At Mercy's Supportive Living in Nashville, NC, we are committed to fostering independence while providing the support residents need to thrive. Come join us, where care meets compassion!
Mercy's Supportive Living is located at 932 Cobble Ridge Drive, Nashville, NC 27856 in Nash County, North Carolina
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