Universal Health Care/Nashville

1022 Eastern Avenue, Nashville, NC 27856

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Assisted Living

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    Overall Review of Universal Health Care/Nashville

    Pros

    • pro The Mondell House is a pretty-to-look-at facility.
    • pro The facility is visually appealing, reminiscent of a Georgia Victorian house with pleasing lawns, trees, a grand entryway with pillars, and a patio.
    • pro Visitors were impressed by the activity, and residents appeared comfortable, at home, and enjoying their environment.
    • pro The facility offers incentives such as nearby baseball spring training, Bingo, and referral credits.
    • pro It is described as a truly beautiful home with courtyards and studio apartments, where residents seemed able to care for themselves with only basic assistance.
    • pro The overall impression was positive, with appreciation for the amenities and the care of the home and its surroundings.

    Cons

    • pro The manager breaks HIPAA laws, interjects in family matters, and lets her husband run the nursing home.
    • pro There is a lack of good patient care and not enough supervision.
    • pro There have been incidents of family members abusing patients and other visitors, with the nursing home lying about it to police.
    • pro The facility refuses to let patients go to the ER after known abuse.
    • pro Despite a full-time registered nurse on staff, there are concerns about after-hours coverage, implying residents would have to make phone calls for assistance.

    Review

    Universal Health Care/Nashville in Nashville, NC is best suited for seniors who want a warm, home-like setting with an active social life and light daily assistance, delivered in a campus feel rather than a clinical hospital atmosphere. This community appears to attract residents who value attractive surroundings, pleasant common spaces, and ongoing activities that create a sense of belonging. The two available reviews suggest a mix of appeal and concern: residents and families may be drawn to the aesthetic and social programming, but questions linger about governance, safety, and reliability of care. For families that prize a comfortable, engaging environment and are prepared to scrutinize leadership and care processes, this community can be a reasonable fit - with direct, thorough due diligence.

    That said, there are clear reasons why alternatives should be considered. The most notable red flags are governance and safety concerns raised in the negative review: alleged HIPAA violations and inappropriate influence at the management level, reports of insufficient supervision, and serious accusations about abuse or mistreatment that allegedly were not handled promptly. Such claims, rightly scrutinized with state records and independent findings, point to potential risk if not countered by transparent leadership, strong oversight, and proven, enforceable safeguards. Families facing medical or safety needs beyond light assistance may be better served by communities with documented, consistently strong care protocols and robust incident-response policies.

    On the upside, the reviews identify several tangible pros that can't be dismissed. The campus presentation and physical environment receive praise, described as aesthetically pleasing with well-kept lawns and welcoming common areas. Activity programming stands out as a strength, with residents appearing engaged and at ease in a lively social milieu. A visible sense of home-like living - studio and one-bedroom options, welcoming courtyards, and convenient preferred amenities - supports independence for those who can manage with periodic assistance. The notion that a facility can deliver a strong social fabric matters, because meaningful engagement often translates to better mood, fewer relocations, and smoother daily routines for many seniors.

    Still, the benefits do not automatically offset the most serious concerns. The primary trade-off rests on governance, safety, and reliability of care. Even if activities are well-executed and the building feels inviting, questions about how quickly staff respond, how abuse is detected and reported, and how medical needs are managed after hours remain decisive. The presence of a full-time nurse on-site is encouraging, but questions persist about coverage when that nurse's shift ends and whether there is a robust, properly documented process for urgent medical situations. For families with higher acuity needs or those who must rely on consistent, transparent accountability, the current risk signals must be balanced against the potential for a supportive social environment.

    In practical terms, families evaluating this community should seek explicit confirmation of several key points before deciding. Request a direct tour focused on how staff respond to emergencies, how the administration coordinates with outside medical providers, and how after-hours coverage operates. Probe the administrator's track record with HIPAA compliance, resident privacy, and incident reporting, and ask for recent state inspection results and any corrective action plans. Speak with current residents and families about perceived responsiveness, supervision levels, and the perceived honesty of management when concerns arise. These conversations are essential to determine whether the apparent social benefits can be sustained without compromising safety.

    Ultimately, this Nashville facility makes sense for those who value a charming, activity-rich environment and are prepared to demand rigorous governance and transparent care practices. The decision hinges on trust: can leadership demonstrate a clear, verifiable commitment to resident safety, prompt care, and honest communication? If the answer is uncertain, alternatives with stronger, verifiable safety histories and more predictable clinical oversight deserve serious consideration. For families ready to vet deeply, this community can be a viable option; for those seeking ironclad safety and seamless care coordination, it may be wiser to look elsewhere.

    Features

    Housing

    • 122 resident community capacity 122 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Universal Health Care/Nashville is an assisted living community located in Nashville, NC. This community offers a wide range of amenities to cater to the needs and preferences of every resident. The facilities include a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment.

    To ensure that residents have easy access to various locations, Universal Health Care/Nashville provides a community-operated transportation service. For those who want to stay connected with the digital world, there is a computer center and Wi-Fi/high-speed internet available.

    The dining experience at this community is designed to replicate a restaurant-style setting. Residents can enjoy delicious and nutritious meals prepared by the skilled kitchen staff. The menu can accommodate special dietary restrictions such as diabetes diets.

    For recreational activities, Universal Health Care/Nashville has various options available. Residents can stay fit by utilizing the fitness room or participating in fitness programs organized by the community. Planned day trips and resident-run activities offer opportunities for exploration and socialization.

    The care services provided at this community are comprehensive and attentive. With 24-hour call systems and supervision, residents can feel safe knowing that help is just a phone call away. Assistance with daily activities like bathing, dressing, and transfers is readily available.

    Medication management ensures that residents receive their medications on time and in the correct dosage. A mental wellness program is also offered to promote emotional well-being among residents.

    Universal Health Care/Nashville believes in providing personalized care to each resident, including any special dietary restrictions they may have. Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.

    Overall, Universal Health Care/Nashville aims to create a vibrant and comfortable assisted living environment for seniors in Nashville, NC. With its top-notch amenities, exceptional care services, and engaging activities, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.

    Nearby Places of Interest

    Physicians

    • Growing Child Pediatrics (23 miles)

    Pharmacies

    • Walgreens (23.1 miles)
    • Glaxosmithkline (23.1 miles)
    • Stanley Long Term Care Pharmacy (24.2 miles)

    Frequently Asked Questions

    Where is Universal Health Care/Nashville?

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