Cadence Senior Living at Mint Hill in Matthews, NC
Save5601 Margaret Wallace Road, Matthews, NC 28105
For more information about senior living options: (844) 490-3973
Cadence Mint Hill is a beautiful facility with friendly, helpful, and energetic staff. The staff are attentive, caring, and respectful, and the facility is clean and well maintained. Cadence offers engaging activities and even live music, creating a vibrant community. Families have peace of mind knowing their loved ones are in good hands in a safe and cheerful environment. The dining program is good, with chefs who accommodate dietary needs and a welcoming atmosphere. Cadence prioritizes open communication, regular updates, and easy access for families. The community feels like a home, where residents form friendships and staff go above and beyond. Cadence Mint Hill is a smaller facility that ensures residents are not treated as numbers and receive personalized attention.
One reviewer would give Cadence Mint Hill zero stars. A reviewer criticized safety, recounting a resident fell, broke his neck and died that night, with cameras in the room reportedly not operating. A reviewer stated there was a lack of management professionalism, including poor medication management, neglect, and no accountability for resolving issues. A reviewer highlighted severe staffing shortages, noting two workers for 17 residents, making constant supervision impossible. A reviewer described an incident where a resident sustained a black eye and bloody nose, staff did not send him to the emergency room, and the manager appeared insensitive about the death.Cadence Senior Living at Mint Hill in Matthews, NC, is best suited for families seeking a smaller, homelike assisted living or memory?care environment where staff are consistently friendly, proactive, and accessible. It appeals to residents who value personal attention, predictable routines, and meaningful social programming delivered in a warm, well?kept setting. The community's clean, inviting spaces, easy visitor access, and the ability to drop in day or night contribute to a family's sense of peace. With a tangible emphasis on safety and a lively activities calendar, Cadence Mint Hill tends to attract residents who want dignity, engagement, and a place that feels like home rather than a hospital.
Potential residents or families should consider alternatives if a higher level of clinical oversight and staff-to-resident ratio is non-negotiable. Several reviews note strong warmth in the caregiving team, but concerns exist about management responsiveness and staffing levels in memory care, especially during long shifts. Instances where two workers cared for many residents raise legitimate questions about supervision, medication administration, and incident follow?up. For families that prioritize transparent, prompt handling of accidents or medical issues, or who require regular nurse?led care conferences, exploring other communities with more robust on?site medical staffing and clearer escalation protocols may be prudent.
On the upside, the pros are pronounced and practical. The staff is described as positive, energetic, and genuinely attentive, with caregivers who visit rooms, chat with residents, and anticipate needs. The facility's smaller size helps ensure residents aren't treated as mere numbers, and families repeatedly praise the ability to visit at any time and receive timely updates. The environment is clean and well?maintained, with clean common areas and well?lit rooms. Activities, including live music and structured programming, keep residents oriented and engaged. The dining program earns praise for variety and dietary accommodation, making meals a genuinely social, enjoyable part of daily life.
However, several reviews highlight management and safety concerns that cannot be ignored. One family recounted a traumatic incident in which a resident sustained injuries and alleged gaps in emergency response and reporting, and questioned why cameras were not operating at the time. Another long?term memory?care family described a period with minimal nurse engagement and a perceived lack of accountability when a serious incident occurred, blaming management rather than the frontline staff. These accounts contrast with other families' more consistently positive experiences and underscore that leadership and risk management are critical variables in Cadence Mint Hill's overall performance.
Despite the variances, the core strengths remain consistent: a warm staff culture, proactive family communication, and a real sense of residents belonging to a community. The small campus feel, the ability to participate in activities both indoors and outdoors, and the emphasis on relationship?building between residents and caregivers help offset occasional operational headaches. Families who stay engaged often report longer periods of happiness and security because care plans, daily activities, and meals are tailored and openly shared. The decisive question becomes whether the facility's governance and staffing stability align with the level of risk tolerance and medical complexity the loved one requires.
Cadence Mint Hill is a strong match for seniors who want a homey atmosphere, where staff are consistently courteous, responsive, and involved, and where life is enriched by regular programming and good nutrition. It is less ideal for those who require aggressive medical oversight, highly specialized memory?care protocols, or a campus with a proven track record of perfectly consistent management and incident transparency. Prospective families should tour with a focused checklist: observe care during peak times, request current nurse coverage details, ask for the memory?care staffing plan, review incident reporting procedures, and meet the administrator to understand how complaints are handled. When these factors align, Cadence Mint Hill can offer dependable companionship, dignity, and peace of mind for both resident and family.
84 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cadence Senior Living at Mint Hill in Matthews, NC is a highly regarded assisted living community that specializes in providing exceptional memory care services. Our dedicated team of caregivers offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also provide medication management to ensure the well-being of our residents.
We take pride in offering a wide range of amenities to enhance the comfort and convenience of our residents. Our community features a beauty salon where residents can pamper themselves, as well as a fully furnished dining room where they can enjoy nutritious meals prepared by our skilled culinary team. In addition, we offer housekeeping services to keep their living spaces tidy and clean.
At Cadence Senior Living at Mint Hill, we understand the importance of mental wellness for individuals with memory impairments. That's why we have a dedicated mental wellness program that focuses on engaging residents through specialized memory care programming. We also offer various activities throughout the day, including fitness programs and scheduled daily activities, to foster social interaction and stimulate cognitive function.
Our community is thoughtfully designed with outdoor spaces such as gardens for residents to enjoy nature and relax. We also provide Wi-Fi/high-speed internet access so residents can stay connected with their loved ones. For added convenience, we offer move-in coordination services to assist new residents with the transition.
Located in close proximity to cafes, pharmacies, physicians' offices, restaurants, and places of worship, our community offers easy access to essential services and amenities within the neighborhood.
At Cadence Senior Living at Mint Hill, we strive to create a warm and welcoming environment where residents feel supported and cared for. With our personalized care services and range of amenities, we are committed to helping seniors maintain their independence while receiving the assistance they need.
Cadence Senior Living at Mint Hill is located at 5601 Margaret Wallace Road, Matthews, NC 28105 in Union County, North Carolina
Cadence Senior Living at Mint Hill offers a comprehensive array of features designed to support residents facing the challenges of dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain their dignity and comfort while receiving the help they need in daily activities. Medication management is crucial for maintaining health and well-being, as it helps ensure that residents take their medications correctly and on time. The meal preparation and service are tailored to meet dietary needs, promoting both nutrition and enjoyment during mealtimes. Activities of daily living assistance fosters independence while providing necessary support, contributing to a sense of normalcy in residents' lives. The 24-hour supervision guarantees safety and security, allowing for timely interventions when needed. Additionally, specialized memory care programming addresses specific cognitive challenges, while a mental wellness program focuses on promoting emotional health and engagement--essential components for enhancing quality of life for those with mild cognitive impairment or more advanced stages of memory loss.
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