Hilltop Living Center
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592 Hilltop Dr, Linwood, NC 27292
For more information about senior living options: (844) 490-3973
The facility is dirty and nasty, with filthy bathrooms. The staff are rude to residents. Residents nicknamed the place "HellTop." The place should be shut down and needs to be closed. Things have not improved; the situation remains the same. The separation of mental health patients from others has led to harm. A 62-year-old resident was beaten by a 27-year-old with her own cane, and staff were absent. Loved ones should stay far away from Hell Top for safety. The reviewer plans to report the facility to the BBB and inspectors.A family member's recent experience at a local care facility has left a lasting impression of a place they describe with fear and disappointment. The visitor recounts that their mother-in-law spent a period there, and the overall impression was so negative that they strongly advise others to steer clear. The facility has earned a hard-edged nickname among residents - "HellTop" - a label the writer says captures the atmosphere and daily reality inside. The urgency of the warning is clear: this is not just a minor complaint, but a serious pledge to avoid placing loved ones in a setting they believe is unsafe and uncaring.
According to the account, the problems start with the staff and the environment. The writer insists that the staff are rude to residents and that the place itself is dirty, with bathrooms in particular described as filthy. The tone conveys a sense of neglect and disregard for basic cleanliness and decent treatment. The combination of rude treatment and a dirty environment has left the family convinced that the facility is failing on fundamental caregiving duties, creating an impression of constant discomfort and distress for those living there.
The writer goes further to question why the facility remains open and operational given what they experienced. They explicitly state that the place "needs to be shut down," expressing disbelief that it continues to operate in its current condition. As of the time of writing, the problems had not improved, and the author emphasizes that "things are still the same there." This ongoing stagnation compounds the sense of danger, particularly for vulnerable residents who rely on staff for safety and daily support.
A central part of the disturbing narrative concerns the segregation of residents and the resulting safety risks. The writer alleges that "the mental patients they have there" are separated from what they describe as the normal population, a separation that, in their view, contributed to an incident in which the mother-in-law, then 62 years old, was beaten by a 27-year-old using her own cane. The question "Where was the staff?" hangs over this claim, underscoring a perception of inadequate supervision and protection for residents. The account paints a troubling picture of violence and a lack of responsive monitoring when danger arose.
Emotionally, the impact on the family is profound. The mother-in-law is said to call crying about the conditions, repeatedly conveying distress that cannot be ignored. The family's response is to act quickly to relocate her to a safer, more suitable facility. The writer notes that they are actively working to move her out "ASAP," underscoring a sense of urgency and fear that her current environment is unsustainable and potentially harmful.
The writer also makes a direct appeal to other families and caregivers: avoid placing loved ones at this facility. The stark warning is coupled with a declaration that they intend to pursue formal complaints with the Better Business Bureau and inspectors, signaling a commitment to accountability. The assertion that "something will be done" implies that the family believes regulatory or oversight bodies must intervene to prevent others from enduring a similar ordeal.
In sum, the account presents a grave condemnation of the facility, framed by a painful personal experience and reinforced by ongoing concerns about safety, cleanliness, and staff responsiveness. The mother-in-law's distress, the alleged violence, and the perceived neglect combine into a narrative that urges caution, vigilance, and proactive action from families and regulatory authorities alike. The writer's intention to advocate for change - through relocation for their loved one and by seeking external review - reflects a determined effort to protect others from what they experienced and to prompt scrutiny of the facility's practices.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Welcome to Hilltop Living Center in Linwood, NC. Our community is dedicated to providing a comfortable and enriching atmosphere for seniors who require assistance with their daily activities.
At Hilltop Living Center, we understand the importance of nurturing the spiritual well-being of our residents. That is why we offer devotional services off-site, allowing our residents to connect with their faith and engage in meaningful religious activities.
Our indoor common areas are designed to be warm and inviting, providing spaces where residents can socialize, relax, and engage in various recreational activities. These areas also promote interaction among residents, fostering a sense of community and friendship.
We recognize the specific needs of residents with diabetes and provide specialized care tailored to their requirements. Our staff members are trained to assist with medication management and blood sugar monitoring, ensuring that each resident receives appropriate diabetic care.
In addition to providing essential care services, we believe in promoting an active lifestyle for our residents. Through devotional activities held offsite, our residents have the opportunity to further explore their spirituality while engaging in stimulating social interactions.
Hilltop Living Center benefits from its location near two restaurants, offering convenient dining options for our residents and their families. This allows our residents to savor delicious meals without having to travel far from home.
If you are seeking a compassionate assisted living community that prioritizes spiritual well-being, social engagement, specialized diabetic care, all while enjoying nearby dining options – look no further than Hilltop Living Center in Linwood, NC. We invite you to come visit us and experience the warmth and dedication we offer firsthand.
Located in Linwood, North Carolina, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient neighborhood. With several restaurants offering diverse cuisines such as Southern comfort food at Bojangles' Famous Chicken 'n Biscuits, authentic Mexican dishes at Monterey Mexican Restaurant, and traditional Italian fare at Romano's Italian Cuisine, residents can enjoy delicious meals without having to travel far. In terms of healthcare, there are reputable physicians like Trinity Medical Care and Piedmont Neurosurgery & Spine nearby for any medical needs. Transportation options are also easily accessible with an Amtrak station located just 6.2 miles away. Additionally, pharmacies like Price Pharmacy and CVS Pharmacy are conveniently situated for medication needs. For leisure activities, there are cafes like Starbucks for socializing over coffee and theaters like AMC Hanes 12 for entertainment outings. Overall, this part of Linwood provides a comfortable and well-rounded environment for seniors seeking a vibrant community to call home.
Hilltop Living Center is located at 592 Hilltop Dr, Linwood, NC 27292 in Randolph County, North Carolina
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