Brookstone Retirement Center in Lexington, NC
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2968 Old Salisbury Road, Lexington, NC 27295
For more information about senior living options: (844) 490-3973
The staff are very nice. The memory care staff go beyond their job descriptions to keep residents safe and secure. The facility is very clean. The staff are welcoming and treat residents like family. It is a family-owned business. The meals are of very good quality and sanitary. The Alzheimer's unit is clean and well-maintained. The staff are caring and attentive. The rooms are clean. The food served is delicious.
It is described as the worst place ever, where patients are not cared for and the facility is infested with roaches. The facility is infested with bugs, residents are not treated fairly, and cleanliness is lacking. The nursing home does not notify families when a loved one passes away, and the office staff are rude and condescending. The Alzheimer's unit has bugs and ants in the dining/sitting room. Some staff are mean and rude, personal items go missing, and residents do not receive the attention they need. The food is nasty, the facility is unsanitary, and bed bugs and roaches are present. The place is described as a nightmare, and reviewers advise keeping families away from it.Brookstone Retirement Center in Lexington, North Carolina is best suited for families with a loved one who needs memory-care support and who value a smaller, family-owned setting where caregivers appear personally invested. The Alzheimer's unit is described by reviewers as a place where staff consistently show respect, attend to safety, and go beyond the bare duties to help residents feel secure. For families prioritizing warmth, direct contact with a close-knit team, and an environment that feels more like a home than a hospital, Brookstone can deliver meaningful peace of mind. That said, those with rigorous expectations about pristine sanitation and uniform care will want to scrutinize closely before committing.
Who may want alternatives is worth naming explicitly. If the priority is unyielding cleanliness, flawless medication management, and predictable, highly professional oversight, look elsewhere. Corporate chains with formal QA processes, and other locally reviewed facilities may offer stronger pest control records and standardized routines. Families with a loved one who does not require dementia-specific care but does need skilled nursing or frequent medical supervision may find Brookstone's variability challenging. If reliable 24/7 staffing is non-negotiable, or if timely family updates on health and incidents are essential, consider other options.
On the plus side, memory-care staff surface as a real asset. In the experiences where caregivers matter, residents are treated with respect and safety is emphasized. Several reviews note that the facility is clean and that meals can be good, and that some staff are patient and attentive. Those elements reflect a capacity for quality care when well-staffed and properly supervised. However, the most serious red flags in the record - pest infestations, odors, and inconsistent medication handling - significantly undermine these strengths. The contrast makes clear that care quality hinges on day-to-day management and accountability more than on the branding of memory care.
Operational consistency appears to be the decisive fault line. Multiple reviews allege unsanitary conditions and pests in certain areas; others describe rude office staff and residents not receiving timely meds. Bedside routines and housekeeping can devolve into neglect in some shifts, while at other times staff are praised for being friendly and responsive. The variability means that a resident who thrives on predictability may experience frequent upswings and downs with little warning. For a family that cannot visit daily, that inconsistency translates into risk rather than reassurance.
To move forward with intent, tour the facility with a checklist oriented to safety and hygiene: inspect common areas for pests and odors; request the pest-control service records; review the medication-management process and who oversees it; ask for recent incident logs and family-notification practices; talk to current residents and family members about response times and care responsiveness; review staffing ratios and turnover. Demand concrete commitments in writing about remediation plans, cleaning schedules, and guardrails to prevent misadministration. If the Alzheimer's unit is a priority, verify staff training, program structure, and safety measures are current.
Bottom line: Brookstone offers genuine warmth in a family-owned setting and some commendable memory-care efforts, but the scale of reported sanitation and consistency concerns cannot be ignored. For memory-care-focused families who can commit to rigorous oversight and insist on strong operational controls, Brookstone can be a viable option. For others - especially those requiring spotless conditions, dependable daily oversight, and transparent family communication - alternatives with stronger reputations for cleanliness and medication safety are advisable. The decision should come down to whether patience for ongoing monitoring and a willingness to demand accountability align with the loved one's care needs and the family's capacity to supervise.
115 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years. Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Brookstone Retirement Center is a highly reputable assisted living community located in Lexington, NC. As a skilled nursing facility, we provide exceptional care and support to our residents who require assistance with their daily activities. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
We understand the importance of maintaining personal grooming and appearance, which is why we have an on-site beautician and beauty salon available for our residents. Our accommodations are fully furnished and feature private bathrooms for added privacy. We also offer cable or satellite TV, telephone services, and Wi-Fi/high-speed internet connectivity.
At Brookstone Retirement Center, we prioritize the well-being of our residents by providing transportation arrangements for community events, doctor's appointments, and other non-medical needs. We also assist with move-in coordination and home sale assistance if needed.
Our dining experience is top-notch as we offer restaurant-style dining with special dietary restrictions taken into consideration. Our professional kitchen staff prepares delicious meals while keeping in mind specific dietary needs such as diabetes diets.
Residents can stay active and engaged through various activities available in our community. From arts and crafts to fitness programs, planned day trips, and resident-run activities, there is always something exciting happening at Brookstone Retirement Center. We also offer concierge services to cater to individual preferences and interests.
Care services provided include 24-hour call system and supervision to ensure the safety of our residents at all times. Our compassionate staff assists with daily tasks such as bathing, dressing, transfers, medication management, meal preparation, and service. We have a mental wellness program in place along with physical therapy sessions to support the overall health of our residents.
Financial aid options are available to help individuals explore financing advice when it comes to covering their stay at Brookstone Retirement Center. Additionally, VA Benefits Consultation is offered for those eligible.
With beautiful outdoor spaces like gardens and a wellness center on-site, our residents can enjoy the tranquility of nature and maintain their physical well-being. Housekeeping services are provided to ensure a clean and tidy living environment, while a small library offers an opportunity for reading and relaxation.
At Brookstone Retirement Center, we take pride in creating a warm and welcoming environment where seniors can live comfortably with the care they need while enjoying an active and fulfilling lifestyle.
Brookstone Retirement Center is located at 2968 Old Salisbury Road, Lexington, NC 27295 in Davidson County, North Carolina
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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