The Addison of Knightdale

Pros

• The caregivers and staff in the memory care unit are described as excellent and loving, providing attentive care to residents.
• The dining facilities are noted to be pristine, and the food is considered good and nutritious by some residents.
• Many reviewers found the atmosphere at The Addison of Knightdale to be welcoming and friendly during tours, with helpful staff members delivering a professional experience.
• The activities offered at the facility were appreciated, with some residents enjoying involvement that helped them settle in and engage socially.
• Some families reported feeling confident that their loved ones were well cared for, noting positive responses to their needs from the staff.
• The community provides a nice walking area outside, contributing to a pleasant living environment for residents.
• Communication with certain staff members, particularly the activities director, has been seen as effective and supportive by some families.

Cons

• The facility management at The Addison of Knightdale was far less than adequate, leading to serious health complications for residents.
• Communication with staff was difficult, as they often did not answer the phone or return messages in a timely manner.
• There were numerous inconsistencies in care, with some staff being unprofessional and dismissive towards families and residents.
• The dining experience was criticized for its lack of variety, leaving some residents disappointed with the food choices.
• Several reviews highlighted a change in management that led to a decline in care quality and responsiveness.
• Families reported feeling ignored by administration regarding important matters like long-term care insurance and refunds after moving out.
• Residents sometimes experienced neglect, being left alone for extended periods without proper supervision or interaction from staff.
• There were complaints about medication management and overall attentiveness to residents' needs declining under new leadership.
• Staff attitudes were described as flippant and unprofessional, particularly among higher-ups like the financial director and nursing director.
• Overall satisfaction seemed conditional, with several families indicating that only certain aspects of care met their expectations while others fell short significantly.

Review

The Addison of Knightdale has garnered a range of opinions from families regarding the care and services provided to their loved ones. While some have experienced a high level of satisfaction with specific aspects of the facility, others have raised concerning issues related to management, communication, and overall care quality. The reviews highlight both positive interactions with the staff and significant frustrations related to the administration.

Many reviewers praised the caregivers and workers within the memory care unit as excellent and compassionate, noting that these individuals genuinely cared for their residents’ well-being. The activities director also received commendations for creating engaging programming that positively impacts residents. Food was generally described as good and nutritious, although some residents voiced complaints about repetitive menus or dissatisfaction with certain dishes. These endorsements point toward a commitment among frontline staff to foster a nurturing environment for individuals in memory care.

However, contrasting this positivity is a consistent thread of dissatisfaction with facility management at The Addison. Multiple reviewers reported experiencing unprofessionalism from executives and nursing directors who appeared dismissive or indifferent to family concerns. Instances were documented where timely medical attention for residents was neglected due to what seemed like bureaucratic hurdles; one reviewer even shared an alarming experience wherein their loved one required hospitalization due to untreated infections attributed to inadequate care by The Addison staff. Such accounts indicate critical lapses in oversight that raise questions about resident safety and regulatory compliance within the facility.

Communication difficulties were another recurring theme across reviews; many families found it challenging to connect with staff members on important matters regarding their loved ones' health or general inquiries about care protocols. Calls frequently went unanswered during business hours, leading some families feeling frustrated enough that they resorted to visiting in person just to speak with someone about urgent issues. This lack of responsiveness detracted significantly from overall satisfaction, causing families concern over how well their loved ones' needs were being met when support was needed most.

Additionally, substantial changes in management seem to have negatively affected perceptions of the facility over time. After experiencing an initial period of satisfactory caregiving under previous leadership, some families noted drastic shifts following management turnover—reporting increased problems relating to medication administration and inadequate support for dementia patients requiring careful monitoring. One narrative characterized this transition as detrimental enough that it led family members to seek alternative placements after seeing no improvement in conditions at The Addison.

While there are numerous positive testimonials highlighting experiences during tours or interactions with specific staff members, overarching themes underscore significant operational challenges that could lead potential residents’ families away from choosing The Addison of Knightdale. Families seeking reliable communication regarding safety and medication administration may consider other options based on these aggregated experiences showcasing inconsistent handling of resident care among higher-tier management versus on-the-ground employees dedicated towards improving life quality for those living within assisted living arrangements.

Ultimately, prospective residents should weigh this collection of mixed feedback when considering The Addison of Knightdale as an option for their loved ones. While many caregivers shine within specific roles aimed at uplifting daily life through structured activities and attentive health monitoring practices, deep-rooted concerns surrounding upper management professionalism alongside communication breakdowns paint a complex picture—one where lasting improvements will be necessary if they hope to restore confidence among anxious relatives exploring assisted living solutions amidst increasing demand across communities nationwide.

This part of Knightdale, North Carolina, offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With multiple pharmacies within a short driving distance, accessing healthcare and prescription needs is easily manageable. There are also various physician offices nearby, providing accessible medical care options. In terms of dining options, there are several restaurants catering to different tastes, as well as cafes for social gatherings and relaxation. Additionally, the presence of hospitals and places of worship ensures that seniors have essential services close at hand. For recreation and leisure activities, there are parks, a theater, and transportation services available within a reasonable distance. Overall, this part of Knightdale offers a well-rounded community setting with essential facilities to support senior living comfortably.

Pharmacies

• Knightdale Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (4.4 miles)
• Walgreens (7.1 miles)
• CVS Pharmacy (7.4 miles)

Physicians

• Duke Primary Care Knightdale (2.7 miles)
• Rajendra L Nigalye (2.9 miles)
• Knightdale Family Medicine (3.1 miles)
• Alliance Medical Ministry (4.4 miles)
• Raleigh Orthopaedic (5.9 miles)
• Raleigh Pediatric Associates (5.9 miles)
• Strategic Behavioral Center - Scott D Segal MD (6.1 miles)

Restaurants

• Zaxby's (2.7 miles)
• N Y Diner (3 miles)
• Wendy's (3 miles)
• Taco Bell (3 miles)
• McDonald's (3.2 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.7 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (5.6 miles)
• Starbucks (8.3 miles)
• 41 North (8.5 miles)
• Panera Bread (8.5 miles)

Hospitals

• WakeMed Health & Hospitals (4.3 miles)
• WakeMed Heart Center (4.3 miles)
• Wakemed Garner Healthplex (6 miles)
• Duke Raleigh Hospital (7.4 miles)
• JMH Clayton (8.9 miles)

Places of Worship

• Beacon Baptist Church (4.7 miles)
• St Eugene's Catholic Church (9.1 miles)

Theaters

• Alamo Drafthouse Raleigh (5 miles)

Parks

• Marsh Creek Park (5.2 miles)
• Buffaloe Road Athletic Park (5.7 miles)
• Biltmore Hills Park (6.2 miles)
• Chavis Park (6.3 miles)
• Wendell Community Center (7.8 miles)
• Dorothea Dix Park (7.9 miles)
• Eastgate Park (8.1 miles)

Transportation

• Enterprise Rent-A-Car (7.6 miles)