Care One Memory Unit Of Kinston
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1406 East Shine Street, Kinston, NC 28501
For more information about senior living options: (844) 490-3973
Care One Memory Unit of Kinston offers a semi-private room at a monthly rate of $1,800, which is significantly lower than the average costs in both Lenoir County and the broader North Carolina region. In Lenoir County, the average cost for similar accommodations is approximately $2,725, while state-wide averages reach around $3,584. This pricing structure not only highlights Care One's commitment to providing affordable care for residents needing memory support but also reflects a competitive edge in the local market. Families seeking quality memory care services can find reassurance in this economical option without compromising on the standard of care provided.
| Floor plans | Care One Memory Unit Of Kinston | Lenoir County | North Carolina |
|---|---|---|---|
| Semi-Private | $1,800 | $2,725 | $3,584 |
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The collection of reviews about Legacy Memory Care in Kinston presents a wide range of experiences, touching on the highs of compassionate, person-centered care and the lows of administrative friction and unsettling accusations. Taken together, they sketch a facility that many families hold in high regard for daily operations, staff dedication, and a home-like atmosphere, while also revealing frustrations with refunds, communication, and some extraordinarily negative firsthand accounts.
A central thread across several reviews is the sense that Legacy Memory Care can be a reassuring, well-run environment for residents who need dementia care or general assisted living support. Multiple commenters describe staff as reliably on duty around the clock, with caregivers who are attentive and genuinely kind. Families repeatedly note that residents appear well groomed, clean, and comfortable in what many perceive as a homelike setting rather than an institutional vibe. There are specific compliments about how staff interact with residents - describing respectful, loving, and occasionally even joyful exchanges that bring peace of mind to family members who visit or call to check on their loved ones. The facility's smaller size is cited as a positive factor, with reviewers appreciating that staff can know residents more personally, notice changes, and respond promptly when questions arise.
Several reviews underscore a narrative of dependable communication from the office and a high level of care coordination. A number of commenters highlight positive impressions from visits with staff who are described as thorough, transparent, and willing to answer questions about routines, medications, and daily activities. There are accounts of caregivers who seem to take pride in their work, with references to the medication team and aides who work diligently to ensure residents remain clean, well-fed, and engaged in daily life. In one update, a family member who has continued involvement over months reports ongoing satisfaction with how dementia care is delivered - characterized by love, kindness, and dignity, and strengthened by the facility's ability to know residents well and respond quickly to check-ins.
Amid the praise, however, there are pointed criticisms that cannot be overlooked. One family's experience centers on a refund dispute tied to transferring a brother to another facility. They describe a process that began in early June and dragged on for nearly a month, with conflicting explanations about whether and when refund checks were mailed. The situation reportedly remained unresolved until a moment of escalation - when the family member threatened legal action - which eventually precipitated a response. The same narrative characterizes the owner as unresponsive to emails and, at least in a direct phone encounter, unfriendly. This review also notes a threat of defamation if the family published an online review, which the reviewer interpreted as intimidation intended to silence complaints.
Beyond the refund and communication issues, at least one strongly negative account stands out. A reviewer who dropped off a father-in-law at Legacy Memory Care recounts a dramatic decline in his condition after a short stay, alleging that he was heavily medicated in a way that limited his mobility and speech. The account claims the family discovered from an emergency room visit that the facility would not take the man back, and asserts a lack of prior notification or explanation from the staff about what had occurred. This reviewer expresses a clear warning to others to seek alternatives, painting a picture of alleged manipulation and abrupt, unexplained changes in the resident's health status. It's important to note that this is one person's description of events, and other reviews strongly dispute or contextualize these claims with their own positive experiences.
Despite the stark contrast between certain negative incidents and a broad base of positive feedback, some reviewers offer endorsements that carry professional weight. A funeral service professional, for example, writes that Legacy Memory Care has transformed under its ownership, commending the facility as clean and staffed by professionals. Others echo similar sentiments about the quality of care, with remarks praising the facility for its ability to meet both physical and emotional needs, and for staff who seem genuinely invested in residents' well-being. One update emphasizes that after seven months, the care continues to be commendable, with ongoing appreciation for the small, intimate environment that allows for personalized attention and timely communication when families check in.
In sum, these reviews portray Legacy Memory Care in Kinston as a facility capable of delivering high-quality, compassionate care in many cases, especially for residents needing dementia-focused support and for families seeking a welcoming, home-like atmosphere. Yet they also reveal serious concerns about administrative processes, financial refunds, and potential conflicts that arose from disagreements with ownership. The juxtaposition of heartfelt praise and troubling reports suggests that prospective families should approach Legacy Memory Care with a balanced view: solicit multiple testimonials, visit in person to assess daily operations and staff interactions, check on refund and billing policies, and seek direct, documented responses from leadership. As with any senior care decision, the experiences of current residents and their families will likely vary, and gathering a broad set of perspectives remains essential to forming a complete picture.
The Care One Memory Unit of Kinston in Kinston, NC, is an assisted living community that provides a comfortable and supportive environment for seniors with memory care needs. The community offers a range of amenities to enhance the residents' stay, including cable or satellite TV for entertainment, a dining room where delicious meals are served, fully furnished accommodations for convenience, a beautiful garden to enjoy outdoor space, and housekeeping services to maintain cleanliness.
Residents will also appreciate the presence of a kitchenette in their accommodations, allowing them the option to prepare their own meals if desired. Move-in coordination services are provided to ensure a smooth transition into the community. Wi-Fi/high-speed internet access is available throughout the community for residents to stay connected with loved ones and engage in online activities.
Care services at Care One Memory Unit of Kinston include 24-hour supervision by trained staff members who are always available to assist residents with their daily living needs. Assistance with bathing, dressing, and transfers is provided to promote independence and safety. Special attention is given to individuals with diabetes through specialized diets. Meal preparation and service are offered to ensure that residents receive nutritious and satisfying meals.
Medication management is handled by staff members who ensure that medications are taken properly and on time. A mental wellness program is also available to promote cognitive health and emotional well-being among residents. The community accommodates special dietary restrictions to cater to individual needs.
Engaging activities play an important role in enhancing the quality of life at Care One Memory Unit of Kinston. Resident-run activities provide opportunities for socialization and building friendships within the community. Scheduled daily activities offer a variety of options for residents to participate in based on their interests and preferences.
Overall, Care One Memory Unit of Kinston provides a safe and nurturing environment where individuals with memory care needs can receive personalized care while enjoying a range of amenities and engaging activities designed to enhance their overall well-being.
Care One Memory Unit of Kinston offers a semi-private room at a monthly rate of $1,800, which is significantly lower than the average costs in both Lenoir County and the broader North Carolina region. In Lenoir County, the average cost for similar accommodations is approximately $2,725, while state-wide averages reach around $3,584. This pricing structure not only highlights Care One's commitment to providing affordable care for residents needing memory support but also reflects a competitive edge in the local market. Families seeking quality memory care services can find reassurance in this economical option without compromising on the standard of care provided.
Care One Memory Unit Of Kinston is located at 1406 East Shine Street, Kinston, NC 28501 in Lenoir County, North Carolina
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