Red Oak Manor Assisted Living

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Red Oak Manor Assisted Living

Red Oak Manor Assisted Living

2920 Williams Rd, Greenville, NC 27834

For more information about senior living options: (844) 490-3973

2.1 from 9 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
2
1 stars
5

Assisted Living

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    Overall Review of Red Oak Manor Assisted Living

    Pros

    • pro The reviewer's mother thought the facility was a great place.

    Cons

    • pro The staff were very uncaring toward the patients.
    • pro A staff member was nasty and told the family they had to wait until Monday to ask admission.
    • pro A family member fell and could hardly walk, and no one cared or provided a walker for support.
    • pro The staff do not answer calls or return messages; contact with the mother is not possible.
    • pro The management is terrible, especially the owner Fallon; Ms Fallon is racist; the place needs to be shut down.
    • pro The nurses are abysmal.
    • pro The kitchen staff do not adhere to posted menus and frequently change them.
    • pro The activities director is not any better.

    Review

    A common thread running through these accounts is a portrayal of care facilities where basic concern for residents' well-being seems to be in question. In one report, the staff is described as "uncaring to the patients," and a simple, everyday matter - asking a staff member about a family member's glasses - degenerates into a confrontation, with the staff member being "nasty" and telling the caller to wait until Monday to ask admission. The same reviewer recalls a frightening moment when a family member fell and could hardly walk, and there was no apparent effort to provide support such as a walker. The reviewer ultimately declines to recommend bringing anyone there. The tone throughout this account is one of frustration and alarm about how residents are treated in ordinary, critical moments.

    Another post reinforces the fear and disappointment by recounting a similar pattern of neglect during a period when a loved one was in the facility. The mother signed herself in, and initially the place seemed promising, but that optimism quickly eroded as COVID-19 spread among residents after they were kept away from families and visitors for months. The reviewer describes the situation as a "bit of a shock," noting that their mother felt weak and reported not being fed. Attempts to reach staff or get information about the resident were futile, with calls going unanswered and no reliable way to contact the mother. The overall impression is that the facility failed to maintain communication and basic care standards during a vulnerable time.

    There is a blunt moral verdict in another voice: "Terrible management, especially the owner Fallon." This sentiment is echoed by at least one other reviewer who claims the management is "even worse," and explicitly accuses the owner, Fallon, of racism. The idea that the leadership of the facility contributes to a harmful environment is a recurring accusation, and the call to shut the place down appears in one reviewer's message. These comments together paint a scenario in which governance and oversight are called into question as much as, or more than, the day-to-day experiences of residents.

    Further flesh is added to the critique with detailed complaints about the staff and operational practices. A reviewer states that the facility has "horrible staff," and that the management is worse. The reviewer expresses relief at having removed their mother from the facility, implying that continuing care there was not in the resident's best interest. The accusation extends beyond mere dissatisfaction, naming a specific administrator, described as "Ms Fallon," and reiterating the racism claim as part of the broader critique of how the facility is run.

    Specific personnel and operational concerns appear in another pointed review. The father of a reviewer is described as a resident who experiences "shabbily" treated staff. The nurses are characterized as "abyssmal," and a particular staff member, a "clown named Brenda Barrett," is accused of failing to perform her duties. The kitchen staff are criticized for not adhering to the posted menus and for changing the meals "as the wind blows." The activities director is described as not improving matters, suggesting a systemic issue with how the facility organizes and delivers daily routines for residents. A few odd, out-of-place phrases - such as stray symbols and a sudden digression about eating a stick of butter - appear in the text, underscoring a sense of chaos or frustration in the reviews.

    Toward the end, another commenter adds a seemingly incongruous line - "paula deen" - which further signals an overall sense of muddled or unfiltered expression across these posts. Taken together, the reviews convey a strongly negative impression: residents and their families feel neglected, disrespected, and harmed by what they describe as poor management, inconsistent and unresponsive staffing, and a lack of accountability from leadership.

    Overall, the narrative across these accounts presents a troubling view of the facility, marked by allegations of neglect, poor communication, and leadership failures. Families describe feeling unheard and unsafe, and several reviews accuse the management - centered on an owner named Fallon - of racism and of creating an environment where basic needs and dignity are not reliably met. The combination of perceived mistreatment of residents, unresponsiveness from staff, and pointed criticisms of leadership paints a persistent image of dissatisfaction that would give prospective families serious pause when evaluating whether this facility is the right place for their loved ones.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Red Oak Manor Assisted Living in Greenville, NC is a comfortable and inviting community that provides seniors with high-quality care and support. Our dedicated staff understands the unique needs of each resident and ensures that they receive individualized attention and assistance.

    At Red Oak Manor, we offer a range of amenities to enhance the living experience for our residents. Devotional services off-site are available, allowing residents to practice their faith in a peaceful and spiritual environment. This helps foster a sense of community and connection among residents who share similar beliefs.

    Indoor common areas provide a welcoming space for socializing, relaxation, or engaging in group activities. These areas are designed to promote social interaction and encourage residents to build meaningful relationships with one another.

    We understand the importance of specialized care for individuals with diabetes, which is why we provide diabetic care services. Our trained staff members are experienced in monitoring blood sugar levels, administering medication, and providing necessary support to ensure optimal health and wellbeing for our diabetic residents.

    In addition to personalized care services, we offer a variety of activities to keep our residents engaged and entertained. We organize devotional activities offsite, providing opportunities for spiritual growth outside the community. These outings allow residents to explore their faith further while enjoying the company of their peers.

    At Red Oak Manor Assisted Living in Greenville, NC, we strive to create an environment where seniors can flourish both physically and emotionally. With our comprehensive amenities, specialized care services, and exciting activities, we aim to provide an exceptional assisted living experience that promotes independence, dignity, and overall happiness for all our residents.

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