Red Oak Manor Assisted Living in Greenville, NC
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2920 Williams Rd, Greenville, NC 27834
For more information about senior living options: (844) 490-3973
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The reviewer thought it was a great place for his mother when she signed herself in. The reviewer was glad to have moved his mother away from the facility.
The staff were very uncaring toward the patients. A staff member was nasty and told a family they would have to wait until Monday to ask about admission. A family member fell and could hardly walk because no walker was provided for support. The reviewer would not recommend bringing family members to that facility. The mother contracted Covid-19 after being locked down away from family and visitors for several months. Staff did not answer or return calls, making it impossible to reach the resident. The management, especially owner Fallon, was terrible. The nurses were abysmal, and Brenda Barrett was failing to do her job. Ms Fallon is described as racist, and the place should be shut down.Red Oak Manor Assisted Living in Greenville, NC is best suited for families with extremely limited options who can tolerate inconsistent care and active family oversight. This community is not a good fit for anyone prioritizing dependable staffing, respectful treatment, and transparent communication. For most families seeking reliable daily support, stronger safety nets, and attentive management, alternatives should be seriously considered.
Among the limited positives, a couple of reviewers offered high marks, suggesting that at least in isolated moments some residents experienced satisfactory care or a decent environment. Those favorable notes, however, are vastly outweighed by the prevailing pattern of concern reflected in the bulk of reviews. The overall rating and the weight of firsthand accounts signal matters that go beyond minor hiccups, pointing to systemic issues rather than occasional lapses.
The core cons are hard to ignore. Staff are repeatedly described as uncaring, with specific reports of rude behavior and a lack of timely assistance. Families recount not only delayed responses but outright inattention to urgent needs - such as a resident who fell and did not receive a walker or adequate mobility support. Communication is frequently cited as broken: calls go unanswered, and family members struggle to reach staff to verify a loved one's condition or well-being. Management receives equally harsh critique, including allegations of poor leadership and a proprietor who is portrayed as unsupportive or dismissive. Safety and basic day-to-day care appear compromised by these breakdowns, with repeated claims that meals, activities, and general routines do not meet basic expectations. The atmosphere described by reviewers includes frustration about mismanaged kitchens, inconsistent menus, and a sense that residents are not treated with dignity or priority.
These decisive negatives largely overpower any potential benefits. The few positives cannot compensate for ongoing concerns about safety, responsiveness, and respect. When a resident cannot rely on staff to respond promptly, when a fall occurs without appropriate aid, and when family members must continually chase status updates, the practical value of living there declines sharply. Even rumors of discriminatory behavior and vindictive management create an environment where trust between families, residents, and caregivers erodes. In short, the pros - whatever tiny bright spots exist - do not offset the central risks of neglect, miscommunication, and questionable governance.
For families weighing options, this community should be crossed off unless there is a compelling reason linked to extreme cost constraints or a need for immediate proximity and intense, hands-on family involvement. Alternatives are worth pursuing for anyone who expects consistent staffing, respectful treatment, clear accountability, and reliable routines. Look for facilities with transparent leadership, verifiable staffing ratios, and documented complaint-resolution processes. Seek places with positive independent references, consistent staffing patterns, and meals and activities that align with resident preferences and posted plans.
Practical steps to evaluate any potential move include requesting a face-to-face tour during a typical shift to observe interactions between staff and residents, noting how questions are answered and how quickly assistance is provided. Ask for the current staff-to-resident ratio and recent turnover data, and request a sample daily schedule that shows meals, activities, and care checks. Examine recent state inspection reports and any corrective action plans to gauge ongoing accountability. Speak with multiple residents and family members about communication channels, emergency response times, and how care plans are updated. If these checks raise red flags, redirect toward facilities with demonstrated commitment to safety, dignity, and dependable care - where leadership is accessible, and where the everyday reality matches the promised standard.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Red Oak Manor Assisted Living in Greenville, NC is a comfortable and inviting community that provides seniors with high-quality care and support. Our dedicated staff understands the unique needs of each resident and ensures that they receive individualized attention and assistance.
At Red Oak Manor, we offer a range of amenities to enhance the living experience for our residents. Devotional services off-site are available, allowing residents to practice their faith in a peaceful and spiritual environment. This helps foster a sense of community and connection among residents who share similar beliefs.
Indoor common areas provide a welcoming space for socializing, relaxation, or engaging in group activities. These areas are designed to promote social interaction and encourage residents to build meaningful relationships with one another.
We understand the importance of specialized care for individuals with diabetes, which is why we provide diabetic care services. Our trained staff members are experienced in monitoring blood sugar levels, administering medication, and providing necessary support to ensure optimal health and wellbeing for our diabetic residents.
In addition to personalized care services, we offer a variety of activities to keep our residents engaged and entertained. We organize devotional activities offsite, providing opportunities for spiritual growth outside the community. These outings allow residents to explore their faith further while enjoying the company of their peers.
At Red Oak Manor Assisted Living in Greenville, NC, we strive to create an environment where seniors can flourish both physically and emotionally. With our comprehensive amenities, specialized care services, and exciting activities, we aim to provide an exceptional assisted living experience that promotes independence, dignity, and overall happiness for all our residents.
Red Oak Manor Assisted Living is located at 2920 Williams Rd, Greenville, NC 27834 in Pitt County, North Carolina
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