Red Oak Manor Assisted Living
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2920 Williams Rd, Greenville, NC 27834
For more information about senior living options: (844) 490-3973
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A common thread running through these accounts is a portrayal of care facilities where basic concern for residents' well-being seems to be in question. In one report, the staff is described as "uncaring to the patients," and a simple, everyday matter - asking a staff member about a family member's glasses - degenerates into a confrontation, with the staff member being "nasty" and telling the caller to wait until Monday to ask admission. The same reviewer recalls a frightening moment when a family member fell and could hardly walk, and there was no apparent effort to provide support such as a walker. The reviewer ultimately declines to recommend bringing anyone there. The tone throughout this account is one of frustration and alarm about how residents are treated in ordinary, critical moments.
Another post reinforces the fear and disappointment by recounting a similar pattern of neglect during a period when a loved one was in the facility. The mother signed herself in, and initially the place seemed promising, but that optimism quickly eroded as COVID-19 spread among residents after they were kept away from families and visitors for months. The reviewer describes the situation as a "bit of a shock," noting that their mother felt weak and reported not being fed. Attempts to reach staff or get information about the resident were futile, with calls going unanswered and no reliable way to contact the mother. The overall impression is that the facility failed to maintain communication and basic care standards during a vulnerable time.
There is a blunt moral verdict in another voice: "Terrible management, especially the owner Fallon." This sentiment is echoed by at least one other reviewer who claims the management is "even worse," and explicitly accuses the owner, Fallon, of racism. The idea that the leadership of the facility contributes to a harmful environment is a recurring accusation, and the call to shut the place down appears in one reviewer's message. These comments together paint a scenario in which governance and oversight are called into question as much as, or more than, the day-to-day experiences of residents.
Further flesh is added to the critique with detailed complaints about the staff and operational practices. A reviewer states that the facility has "horrible staff," and that the management is worse. The reviewer expresses relief at having removed their mother from the facility, implying that continuing care there was not in the resident's best interest. The accusation extends beyond mere dissatisfaction, naming a specific administrator, described as "Ms Fallon," and reiterating the racism claim as part of the broader critique of how the facility is run.
Specific personnel and operational concerns appear in another pointed review. The father of a reviewer is described as a resident who experiences "shabbily" treated staff. The nurses are characterized as "abyssmal," and a particular staff member, a "clown named Brenda Barrett," is accused of failing to perform her duties. The kitchen staff are criticized for not adhering to the posted menus and for changing the meals "as the wind blows." The activities director is described as not improving matters, suggesting a systemic issue with how the facility organizes and delivers daily routines for residents. A few odd, out-of-place phrases - such as stray symbols and a sudden digression about eating a stick of butter - appear in the text, underscoring a sense of chaos or frustration in the reviews.
Toward the end, another commenter adds a seemingly incongruous line - "paula deen" - which further signals an overall sense of muddled or unfiltered expression across these posts. Taken together, the reviews convey a strongly negative impression: residents and their families feel neglected, disrespected, and harmed by what they describe as poor management, inconsistent and unresponsive staffing, and a lack of accountability from leadership.
Overall, the narrative across these accounts presents a troubling view of the facility, marked by allegations of neglect, poor communication, and leadership failures. Families describe feeling unheard and unsafe, and several reviews accuse the management - centered on an owner named Fallon - of racism and of creating an environment where basic needs and dignity are not reliably met. The combination of perceived mistreatment of residents, unresponsiveness from staff, and pointed criticisms of leadership paints a persistent image of dissatisfaction that would give prospective families serious pause when evaluating whether this facility is the right place for their loved ones.
Red Oak Manor Assisted Living in Greenville, NC is a comfortable and inviting community that provides seniors with high-quality care and support. Our dedicated staff understands the unique needs of each resident and ensures that they receive individualized attention and assistance.
At Red Oak Manor, we offer a range of amenities to enhance the living experience for our residents. Devotional services off-site are available, allowing residents to practice their faith in a peaceful and spiritual environment. This helps foster a sense of community and connection among residents who share similar beliefs.
Indoor common areas provide a welcoming space for socializing, relaxation, or engaging in group activities. These areas are designed to promote social interaction and encourage residents to build meaningful relationships with one another.
We understand the importance of specialized care for individuals with diabetes, which is why we provide diabetic care services. Our trained staff members are experienced in monitoring blood sugar levels, administering medication, and providing necessary support to ensure optimal health and wellbeing for our diabetic residents.
In addition to personalized care services, we offer a variety of activities to keep our residents engaged and entertained. We organize devotional activities offsite, providing opportunities for spiritual growth outside the community. These outings allow residents to explore their faith further while enjoying the company of their peers.
At Red Oak Manor Assisted Living in Greenville, NC, we strive to create an environment where seniors can flourish both physically and emotionally. With our comprehensive amenities, specialized care services, and exciting activities, we aim to provide an exceptional assisted living experience that promotes independence, dignity, and overall happiness for all our residents.
Red Oak Manor Assisted Living is located at 2920 Williams Rd, Greenville, NC 27834 in Pitt County, North Carolina
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