BrightStar of Gastonia
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3810 South New Hope Road Suite D, Gastonia, NC 28056
For more information about senior living options: (844) 490-3973
BrightStar of Gastonia has been easy to work with and reliable. The people sent by BrightStar have been friendly and professional. The initial experience with BrightStar has been great. The service provided by BrightStar has been pleasing.
The reviewer is extremely upset with BrightStar for not wanting to take on their nana due to the reviewer's "demanding behavior." The reviewer finds it unacceptable that BrightStar expected their nana to lay in bed for over 15 hours without assistance. BrightStar and TLC Senior are accused of not giving the reviewer the requested hours of care for their nana, causing frustration and anger. The reviewer expresses dissatisfaction with both BrightStar and TLC Senior, urging others not to recommend either company. The reviewer is livid about the delay in getting their nana out of care due to BrightStar and TLC Senior's refusal to provide reasonable times. The reviewer plans to be a vocal unsatisfied customer and warns that everyone in North Carolina will know about their negative experience. The reviewer mentions being in contact with the Gaston County Ombudsman for senior care, implying a lack of trust towards BrightStar. Some statements have been paraphrased for clarity or brevity.BrightStar of Gastonia received mixed reviews from customers, with one expressing dissatisfaction and the other praising their services. In the first review, a customer was disappointed with the home nursing care provided for her 82-year-old grandmother. The customer claimed that despite requesting 36 hours of care, BrightStar failed to accommodate their needs adequately.
The customer specifically mentioned their frustration with the schedule set by BrightStar. While they required assistance in getting their grandmother out of bed and back into bed, the company scheduled her bedtime at 6:30 pm on weekdays and 7:30 pm on weekends. The customer argued that it was unacceptable for BrightStar to delay returning until 11 am on Sundays, leaving their grandmother in bed for over 15 hours.
Feeling unheard and frustrated by BrightStar's refusal to adjust the hours as requested, the customer expressed their anger and disappointment. They criticized both BrightStar and another senior care provider, TLC Senior, who they had also been dealing with during this time. The customer alleged that neither company was responsive to their concerns or willing to provide reasonable alternatives. Consequently, they sought assistance from the Gaston County Ombudsman for senior care.
Despite this unfavorable experience, there is also a positive review about BrightStar's services in Gastonia. According to another customer, they have had a great experience with the company thus far. They commended BrightStar for being easy to work with and reliable in providing friendly and professional caregivers.
It is clear that these two reviews reflect divergent views on BrightStar of Gastonia's services. While one customer felt frustrated and dissatisfied due to what they perceived as inflexible scheduling options for their grandmother's care, another customer appreciated the professionalism and reliability demonstrated by the caregivers sent by BrightStar.
It is important for potential customers to consider both perspectives when making a decision about utilizing BrightStar's services. Communication between clients and service providers should be clear from initial discussions in order to avoid any misunderstandings or unmet expectations regarding care hours and other specific requirements.
BrightStar of Gastonia is an assisted living community located in the heart of Gastonia, NC. Nestled in a tranquil and peaceful neighborhood, this community offers a comfortable and supportive environment for older adults looking for personalized care and assistance.
With its convenient location, residents at BrightStar of Gastonia have easy access to various amenities and services nearby. For those craving a nice cup of coffee or a delicious pastry, there are several cafes just a stone's throw away. Whether it's meeting friends for a chat or enjoying some alone time with a good book, these cafes provide the perfect ambiance.
Ensuring the well-being of its residents, this assisted living community also provides proximity to three pharmacies. From filling prescriptions to getting advice on medications, residents can easily manage their healthcare needs with the help of friendly pharmacists in the vicinity.
In terms of medical care, BrightStar of Gastonia goes above and beyond by offering close proximity to 19 physicians. This means that seniors can quickly find specialized doctors to address any health concerns or routine check-ups, ensuring their overall health is properly taken care of.
For dining options, there are three restaurants nearby that cater to different tastes and culinary preferences. Residents can enjoy meals out with family or friends or simply have a change of scenery by exploring the flavors and cuisines offered by these local establishments.
Lastly, recognizing the importance of spirituality in many individuals' lives, BrightStar of Gastonia is situated near a place of worship. This allows residents to nurture their faith and participate in religious activities within close reach.
Overall, BrightStar of Gastonia provides an assisted living community that combines comfort, convenience, and care in one location. From nearby cafes and restaurants to accessible pharmacies, physicians' offices, and places of worship, this community ensures that resident's daily needs are met while maintaining an enriching lifestyle.
This part of Gastonia, North Carolina offers a convenient location with easy access to various amenities. There are multiple pharmacies nearby, including CVS and Walgreens, ensuring easy access to medication and healthcare needs. In terms of dining options, there are fast-food restaurants like McDonald's and sit-down options like Copper Premium Pub. For medical care, there are several physicians' offices within a few miles, such as Eyecarecenter and Carolina Pediatric Center. Additionally, there are places of worship for spiritual support, parks for outdoor activities, and transportation options like car rental centers and airport facilities nearby. Overall, this area provides a well-rounded environment for senior living with essential services within close proximity.
BrightStar of Gastonia is located at 3810 South New Hope Road Suite D, Gastonia, NC 28056 in Gaston County, North Carolina
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