Ezana's Scarlet Oaks
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197 East Aiken Road Unit C, Eden, NC 27288
For more information about senior living options: (844) 490-3973
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The PT and activities were awesome, helping a mom accomplish more in nine days than in two years at home. The staff treated the family like they were part of the family. The facility was super clean and free of odors, with professional and knowledgeable staff. The staff consistently went above and beyond to ensure residents had what they needed and were satisfied with their care. The staff were caring, gentle, kind, and thorough, treating residents like family. The activities staff, including Moses, honored veterans every year. Venica showed a warm and loving personality, and the staff genuinely cared about people. The director was kind and spoke to residents and families in a special, considerate way. Residents would wholeheartedly recommend Eden Rehab and Health Center for care. Social activities like bingo were enjoyable and helped residents form meaningful connections. The whole team - from administrative offices to nursing, therapy, and housekeeping - made the stay positive.
They describe the facility as one of the worst they've seen, with dirty facilities and staff that are lazy and hard to find. They say patients sit in their own waste for hours due to lack of attention and care. They note residents are constantly falling because staff do not provide adequate supervision. They report belongings disappearing or being stolen, with laundry not returning to owners and items often mismatched. They claim the building smells like urine and the food quality is poor, with meals frequently overcooked or underseasoned. They allege a nurse threatened a patient and that pain medications were not ready, indicating inadequate medical treatment. They say management and department heads sometimes smile and promise to look into issues, but nothing changes. They warn not to bring valuables, as belongings may be stolen or misplaced.Many voices come together to paint Eden Rehab and Health Center as a place of genuine care, especially for people recovering from fractures and hospital stays. In one account, the rehab experience after a hip fracture was described as outstanding, with the physical therapy and daily activities making a meaningful difference in a short time. Family members recounted feeling welcomed and treated "like family" from the moment they walked in, with names like Vet, Lyn, Moses, and the mother-daughter nursing teams highlighted for their warmth and dedication. A commenter even called Eden the "best PT in Rockingham County," and noted that the staff's support extended beyond clinical care to the emotional and personal touch that mattered most to families.
Another reviewer shared a longer rehab journey: three months of rehab after multiple acute hospital admissions, driven by a goal to regain strength and avoid another hospital stay. This person, a former nurse, described Eden as far from a stereotype nursing home - emphasizing its cleanliness, lack of harsh odors, and professional appearance. The staff were described as knowledgeable, friendly, and accommodating, consistently going "above and beyond." The care team was praised as a cohesive network - financial office staff, social workers, PT and OT teams, activities coordinators, nurses, aides, housekeeping, maintenance, and transportation - everyone contributing to a positive, supportive environment. Still, the reviewer offered constructive feedback: suggestions for helping new residents acclimate to different areas (like laundry and showers), a call for more variety in meals, and a note that the laundry service did not always start as hoped. Even with these caveats, the overall impression was that the staff made a meaningful difference in the patient's experience.
A recurring theme among long-term residents and their families is a sense of community and advocacy. Several residents spoke about a culture that feels more like family than a typical facility. One person, who has lived there for years, described an active involvement as Vice President of the resident council, greeting new residents, acting as an advocate, and sharing a commitment to caring for others - such as delivering sympathy cards, scripture bookmarks, and birthday notes to families when someone passes. The staff's genuine care extended into honoring veterans, with dedicated recognition of veterans during yearly events. The sentiment is that Eden fosters connections, friendships, and a sense of belonging that goes beyond medical care, including regular social activities like bingo that residents take seriously and enjoy together.
Individual care moments also stand out. One resident spoke highly of a nurse named Angela on the 500 hall and an Angela in physical therapy, expressing sincere gratitude for their attentiveness. There were numerous stories of compassionate, reliable care from therapists and nursing staff, and a sense that residents were treated with dignity and respect. For many families, Eden became a place where their loved ones could heal and rebuild, with the staff offering steady support and reassurance throughout the rehab journey.
Not all experiences, however, were perfectly positive. A separate account described a four-week stay after knee replacement that took a troubling turn due to complications and concerns about turning the patient and managing pain meds. The reviewer attributed the shoulder-to-shoulder care problems to CNA and nursing staff not turning the patient or repositioning them as requested, leading to bedsores, a blood clot, and ongoing wound care. The message was stark: when loved ones are in care, prompt and attentive turning and monitoring are critical, and the reviewer urged others to consider home care if possible. This account highlights how even otherwise well-regarded facilities can fall short in essential daily care tasks, underscoring the importance of vigilant oversight and clear communication between families and staff.
There were additional visits that underscored Eden's range of experiences. One reviewer described a visit where the director was kind and accessible, and where the staff came across as genuine and down-to-earth. The overall impression was that Eden's team could deliver thoughtful care and a pleasant environment, with families appreciating the approachable leadership and the day-to-day warmth from caregivers and administrators alike. A separate positive note praised Eden as a place where a husband received "great help" and where staff - whether nurses, aides, or activity coordinators - were recognized for their dedication and kindness. The bingo games and other social activities were highlighted as meaningful, reinforcing the sense that Eden is more than a facility - it's a community where residents can feel engaged and valued.
In stark contrast to Eden's favorable depictions, one review described the Brian Center in Eden in the most negative terms. The reviewer labeled it among "the worst facilities" they had ever seen, portraying a scene of dirty conditions, scarce and disengaged staff, and patients left in their own waste for extended periods. The account described staff who smoked or loitered, leaving patients unattended and at risk of falls, with open doors during changes in care. Food was criticized, along with lost or mixed belongings and inadequate responses from management. There was even a warning against bringing valuables, with reports of stolen or misplaced items. That reviewer also recounted a troubling incident involving a nurse allegedly pressuring a veteran patient to pay out of pocket, raising serious concerns about medical care and patient rights. While this episode is distinct from Eden Rehab and Health Center, it contributes to a broader picture of how important it is to carefully choose a facility and to be vigilant regarding the quality and safety of care in the wider elder-care landscape.
Taken together, the reviews present a nuanced portrait of care options in the area. Eden Rehab and Health Center is celebrated by many for its caring, family-like atmosphere, professional and engaged staff, and robust rehab programs that help residents regain independence and dignity. The facility's emphasis on community, veteran recognition, spiritual or personal advocacy, and meaningful activities adds depth to the clinical care. Yet the stories also remind families to look closely at every aspect of care - turning protocols, responsiveness to requests, meal variety, laundry services, and the overall cleanliness and safety culture. The negative experiences associated with the Brian Center in Eden serve as a cautionary counterpoint, illustrating how critical it is to verify standards, monitor care, and address concerns promptly. For families navigating rehab or long-term care needs in Rockingham County, Eden Rehab and Health Center appears to offer a compelling, compassionate option, but as with any care decision, it benefits from thorough evaluation, ongoing communication, and attentive oversight to ensure loved ones receive the safest, most dignified care possible.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ezana's Scarlet Oaks is a welcoming board and care home located in the serene surroundings of Eden, NC. This community combines comfort with compassionate care, providing residents with a supportive environment where they can thrive.
At Ezana's Scarlet Oaks, residents enjoy a range of amenities designed to enhance their quality of life. The beautifully furnished living spaces include a cozy dining room for shared meals, a lush garden for relaxation, and inviting outdoor areas perfect for socializing or enjoying nature. For added convenience, housekeeping services ensure that residents can focus on what matters most—living fully and happily.
The dedicated staff at Ezana's Scarlet Oaks is committed to offering personalized assistance tailored to each resident’s needs. Care services include support with activities of daily living such as bathing, dressing, and transfers, along with medication management and meal preparation that accommodates special dietary restrictions including diabetes diets. Furthermore, the community coordinates seamlessly with healthcare providers to ensure comprehensive health support.
Residents are encouraged to engage in scheduled daily activities that foster connection and well-being. Transportation arrangements for medical appointments are also provided to help maintain essential healthcare access.
With amenities like Wi-Fi/high-speed internet and telephone services available throughout the community, residents can stay connected with family and friends whenever they wish. Ezana's Scarlet Oaks stands out as a nurturing place where individuals can enjoy their independence while receiving the care they need in an enriching setting.
This part of Eden, North Carolina offers a mix of both essential services and recreational opportunities for seniors. With several places of worship nearby, including God's Love Outreach Ministry and Axton Baptist Church, residents have access to spiritual support and community engagement. Additionally, there are various dining options such as Clarence's Steak & Seafood House and The Pick N Roll, as well as cafes like Third Bay Cafe for social gatherings with friends. Medical care is readily available with Martinsville Pediatrics and Carilion Clinic Family & Internal Medicine in close proximity. For convenience, pharmacies such as Martinsville Family Pharmacy and CVS Pharmacy are within a short drive. In terms of transportation, U-Haul Moving & Storage is nearby for any moving needs. Hospitals like Sovah Health offer quality healthcare services, while parks like Jack Dalton Park provide outdoor recreational activities. Overall, this area in Eden presents a well-rounded environment for seniors looking to settle down in a peaceful and supportive community.
Ezana's Scarlet Oaks is located at 197 East Aiken Road Unit C, Eden, NC 27288 in Rockingham County, North Carolina
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