Ezana's Scarlet Oaks in Eden, NC
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Information last verified:
197 East Aiken Road Unit C, Eden, NC 27288
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and treat residents like family. The facility is exceptionally clean and welcoming. The rehab and therapy teams go above and beyond to help residents regain strength and mobility. Residents are cared for with compassion, respect, and attentiveness. The activities staff create a warm, engaging environment, making residents feel at home. Families feel supported by approachable administration and dedicated caregivers.
The facility is described as one of the worst the reviewer has ever seen, with dirty facilities and lazy staff. Patients sit in their own waste for hours due to a lack of attentive care. The room smelled like urine upon entry, making it absolutely unbearable. Nurses failed to turn or reposition a patient after repeated requests, contributing to bed sores and pain. A patient was kept on excessive pain medication, sometimes sleeping with utensils in their hand. Valuables were reported stolen or misplaced, with belongings frequently disappearing. A nurse allegedly threatened a patient, and there were concerns about inadequate medical treatment. The food was poorly prepared, with inconsistent temperatures and little dietary variety. The reviewer would strongly advise against placing a loved one there, calling it the absolute worst place for care.Ezana's Scarlet Oaks in Eden, NC is best suited for families pursuing a short-term rehabilitation pathway, post-hip fracture or knee replacement, where aggressive therapy and a welcoming, family-like staff environment can help a resident regain independence quickly. The strongest selling point is the rehab focus: physical therapy and activities staff frequently earn praise for real progress, and residents often describe the team as caring and personally invested. Several accounts highlight a clean, inviting setting where the staff feel approachable and supportive, and where veterans are recognized and treated with individualized attention. For families aiming to flip the script from hospital to home with solid therapy in the middle, Ezana’s Scarlet Oaks presents a compelling option.
That said, alternatives deserve consideration, especially for families prioritizing consistent daily living quality and transparent operations. A notable thread across reviews is variability in staffing reliability and care standards. Some families report very positive experiences, but others recount issues such as delays in turning and positioning, odors, and lapses in basic care. Meal quality, laundry service, and the smooth coordination of routines also surface as potential pain points. For anyone whose top criteria are predictable, attentive daily care and dependable administration, it’s prudent to widen the inquiry to other Eden-area centers and compare recent survey results before settling.
The facility’s upsides are concrete and actionable. Rehab services can deliver meaningful gains in strength and mobility within weeks, often allowing residents to return home with improved function. The atmosphere is described as personable, with staff going above and beyond to make residents feel valued, an ethic that permeates through nursing, PT/OT, activities, and even the administrative team. Residents and family members frequently spotlight staff warmth, the sense of belonging, and the way therapy becomes a collaborative effort. In situations where rapid rehabilitation and personal encouragement are the priorities, Ezana’s Scarlet Oaks can outperform peers.
However, serious caveats appear in a subset of reviews. Reports of dirty conditions, staffing shortages, and inconsistent supervision raise red flags about safety and daily quality of life for long-term residents. Complaints about missed turns leading to pressure injuries, medication handling concerns, and staff delays in responding to requests indicate gaps in reliability. Food quality and dining logistics are flagged as variable, and communication with families, especially regarding care updates and billing, is described by some as inconsistent or frustrating. The strongest warnings come from those who faced multiple lapses over time, suggesting that for long-term care,Ezana’s Scarlet Oaks may not reliably meet every family’s expectations.
The way these pros and cons balance out hinges on the intended stay and the family's tolerance for risk. For a resident whose path is clearly rehabilitation with a home return on the horizon, the robust therapy lineup and the compassionate, familylike culture can offset concerns about occasional operational hiccups. The personal attention from therapy and nursing teams can provide reassurance that a loved one is moving forward, even if a few daily logistics need tightening. Conversely, for families needing a consistently pristine environment, unwavering staffing certainty, and flawless daily operations, the downsides reported by some residents and families are not trivial enough to ignore.
When evaluating Ezana’s Scarlet Oaks, approach it as a facility with real strengths in rehabilitation and human connection, tempered by a non-negligible risk of operational inconsistency. The informed choice hinges on aligning the stay with clear, communicated goals: is the primary aim aggressive therapy with a prompt return home, or is the concern to secure a steady, predictable, long-term living environment? Prospective families should demand current staffing levels by shift, request detailed daily routines, and tour not just common areas but real resident rooms, laundry facilities, and dining spaces. Speaking with current residents and families about recent experiences will reveal whether the current climate matches the favorable anecdotes or the more cautionary reviews that surface periodically. If those checks align with a rehab-forward plan, Ezana’s Scarlet Oaks can be a strong fit; if not, it is wise to explore other Eden options with a steadier track record.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ezana's Scarlet Oaks is a welcoming board and care home located in the serene surroundings of Eden, NC. This community combines comfort with compassionate care, providing residents with a supportive environment where they can thrive.
At Ezana's Scarlet Oaks, residents enjoy a range of amenities designed to enhance their quality of life. The beautifully furnished living spaces include a cozy dining room for shared meals, a lush garden for relaxation, and inviting outdoor areas perfect for socializing or enjoying nature. For added convenience, housekeeping services ensure that residents can focus on what matters most, living fully and happily.
The dedicated staff at Ezana's Scarlet Oaks is committed to offering personalized assistance tailored to each resident’s needs. Care services include support with activities of daily living such as bathing, dressing, and transfers, along with medication management and meal preparation that accommodates special dietary restrictions including diabetes diets. Furthermore, the community coordinates seamlessly with healthcare providers to ensure comprehensive health support.
Residents are encouraged to engage in scheduled daily activities that foster connection and well-being. Transportation arrangements for medical appointments are also provided to help maintain essential healthcare access.
With amenities like Wi-Fi/high-speed internet and telephone services available throughout the community, residents can stay connected with family and friends whenever they wish. Ezana's Scarlet Oaks stands out as a nurturing place where individuals can enjoy their independence while receiving the care they need in an enriching setting.
This part of Eden, North Carolina offers a mix of both essential services and recreational opportunities for seniors. With several places of worship nearby, including God's Love Outreach Ministry and Axton Baptist Church, residents have access to spiritual support and community engagement. Additionally, there are various dining options such as Clarence's Steak & Seafood House and The Pick N Roll, as well as cafes like Third Bay Cafe for social gatherings with friends. Medical care is readily available with Martinsville Pediatrics and Carilion Clinic Family & Internal Medicine in close proximity. For convenience, pharmacies such as Martinsville Family Pharmacy and CVS Pharmacy are within a short drive. In terms of transportation, U-Haul Moving & Storage is nearby for any moving needs. Hospitals like Sovah Health offer quality healthcare services, while parks like Jack Dalton Park provide outdoor recreational activities. Overall, this area in Eden presents a well-rounded environment for seniors looking to settle down in a peaceful and supportive community.
Ezana's Scarlet Oaks is located at 197 East Aiken Road Unit C, Eden, NC 27288 in Rockingham County, North Carolina
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