Five Oaks Manor

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  • Interior

    A bright and minimalist therapy room with a couch, table, and exercise equipment.
  • Outdoors

    An elderly woman is being assisted by a man as they water the garden together.
  • Decor

    A bright and minimalist living room with large windows, a comfortable sofa, and potted plants.
  • Living Room

    A bright living room with large windows, comfortable sofas, and green plants.
  • Building

    Sign for Five Oaks Manor, LLC, Dr. Vincent McCella Knipper Rehabilitation Center.
  • Windows

    A well-lit hospital room featuring a patient bed, chairs, and decorative elements.
  • Kitchen

    A cozy kitchen with wooden cabinets, a refrigerator, an oven, and a sink.
  • Exterior

    A suburban house with a front porch and columns.
  • Exercise Equipment

    A bright and spacious physical therapy room equipped with various rehabilitation tools.
  • Gym

    A bright and modern gym with various exercise machines ready for use.
  • Fitness

    A bright gym space with exercise machines and a motivational quote on the wall.

Five Oaks Manor

413 Winecoff School Road, Concord, NC 28027

For more information about senior living options: (844) 490-3973

3.5 from 15 reviews
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Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Five Oaks Manor is described as kind, caring, and responsive to both patients' and families' needs.
  • pro Many reviewers express gratitude for the excellent medical care and rehabilitation provided to residents.
  • pro The facility is noted for its clean and welcoming environment.
  • pro Residents have shown improvement in their health and abilities thanks to the attentive care they received.
  • pro Families appreciate the effort made by staff to accommodate individual needs and ensure comfort during difficult times.

Cons

  • pro The facility is underfunded and understaffed, leading to overworked staff who are often unfriendly.
  • pro There is a significant lack of communication between the staff and families, resulting in missed appointments and unanswered messages.
  • pro The food quality is poor, with residents expressing dissatisfaction.
  • pro A resident's health declined rapidly after admission, with issues such as dehydration and bed sores reported.
  • pro Caregivers are overwhelmed with their responsibilities, affecting their ability to provide proper care.
  • pro One reviewer noted that their family member experienced multiple hospitalizations due to inadequate care at Five Oaks.
  • pro Residents have experienced falls due to negligence and lack of attention from the staff.
  • pro The overall environment of the facility is described as run down and in need of cleaning and maintenance.

Review

Five Oaks Manor has received a mixed array of reviews from families and former residents, highlighting both positive aspects and significant concerns regarding the quality of care provided at the facility. Many reviews indicate a struggle with understaffing and communication issues, leading to varying experiences for residents and their families.

Several reviewers expressed frustration with the apparent lack of staff members available to assist patients promptly. One individual described their loved one as being left in soiled undergarments due to delayed assistance, contributing to dehydration and bedsores. Such accounts have raised alarms about safety protocols within the facility. This same reviewer noted that upon admission, their family member was independent but rapidly declined in health over just four weeks, emphasizing that they are now seeking to move her out due to these alarming circumstances.

Another review echoed this sentiment by detailing a concerning trajectory of health deterioration in their family member during their stay at Five Oaks Manor. They reported multiple hospitalizations due to dehydration, attributing these health crises directly to insufficient care at the nursing home. The reviewer lamented numerous falls experienced by their loved one, resulting in serious injuries such as broken bones—an unfortunate indicator of poor oversight and support within the facility.

Conversely, not all feedback is negative; several families praised Five Oaks Manor for providing excellent care for their relatives. Reports of compassionate staff members were common, with many reviewers noting kindness and responsiveness among certain caregivers. One individual expressed gratitude toward the medical team for improving their loved one’s condition significantly enough for them to return home after rehab treatment. Others appreciated the efforts made by therapists who demonstrated skill and dedication despite the ongoing challenges faced by understaffed environments.

However, even amidst praise, there were complaints about communication gaps between staff members and families. A recurring theme was frustration over unreturned phone calls or slow responses when trying to reach out for updates on patients' conditions. This lack of effective communication not only adds stress for concerned family members but also complicates care management for residents whose needs may change rapidly.

Reviews painted a picture of disparity within Five Oaks Manor itself; while some wings were characterized as welcoming and clean, others criticized certain areas for being rundown or less accommodating than those serving rehabilitation patients. The quality of food served was also criticized across multiple reviews—suggesting that dietary improvements are necessary to ensure better nourishment for residents.

Ultimately, Five Oaks Manor stands as a complex case where some residents receive beneficial care thanks largely to dedicated staff who strive amid tough circumstances; however, severe lapses in supervision and staffing have led many families to express deep dissatisfaction with the overall experience at this facility. While some reviewers would wholeheartedly recommend it based on positive interactions and outcomes, others would caution against placing loved ones there given serious allegations regarding neglectful practices that cannot be ignored in light of recent troubling accounts.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (24 miles away) Charlotte Douglas International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Five Oaks Manor in Concord, NC is a skilled nursing facility that offers a range of care services for seniors in need of assistance with daily living activities. The community provides top-notch amenities to ensure the comfort and well-being of its residents.

The facility features air-conditioning throughout the building to maintain a comfortable temperature year-round. Residents can visit the on-site beauty salon to pamper themselves and stay looking their best. They can also enjoy their favorite shows and movies with cable or satellite TV in their rooms.

Transportation is made convenient with community-operated transportation services, including arrangements for non-medical transportation as well as transportation to doctors' appointments. A computer center allows residents to stay connected with loved ones and engage in online activities.

Devotional services off-site offer spiritual support for those who desire it, while a fully furnished dining room serves restaurant-style meals prepared by the staff. Special dietary restrictions are accommodated to cater to individual needs. A small library provides a quiet space for reading and relaxation.

Housekeeping services help keep residents' living spaces clean and neat, while private bathrooms offer added convenience and privacy. Indoor common areas provide opportunities for socializing and engaging in group activities, while outdoor spaces allow residents to enjoy nature and fresh air.

The fitness room encourages physical activity, while the wellness center promotes overall health and well-being. Wi-Fi/high-speed internet access enables residents to stay connected with friends and family digitally.

In terms of care services, Five Oaks Manor offers 24-hour call systems for immediate assistance if needed. Trained staff members provide round-the-clock supervision to ensure the safety of all residents. Assistance is available for activities of daily living, such as bathing, dressing, and transfers. The community also caters specifically to individuals with diabetes by providing specialized diets and diabetic care.

Medication management ensures that medications are properly administered according to each resident's specific needs. Mental wellness programs are in place to support emotional well-being, and transportation arrangements are available for any necessary medical appointments.

Residents can enjoy a variety of activities provided by the community, such as community-sponsored events, planned day trips, and resident-run activities. Fitness programs help promote physical health and mobility. Concierge services add an extra layer of convenience to residents' lives.

Five Oaks Manor is conveniently located near two parks, allowing residents to enjoy outdoor recreational activities. Additionally, pharmacies and physicians are in close proximity to provide easy access to medical services.

Overall, Five Oaks Manor offers a comfortable and supportive assisted living community that caters to the unique needs of its residents. With a range of amenities, care services, and activities, it strives to create a welcoming and enriching environment for seniors in Concord, NC.

Nearby Places of Interest

This part of Concord, North Carolina offers a variety of amenities and services that may be appealing for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care and prescription medications. The presence of parks provides opportunities for outdoor recreation and relaxation, while public transportation options like the LYNX stations offer convenient travel options. Additionally, the selection of cafes and restaurants cater to different culinary preferences, ensuring enjoyable dining experiences. Places of worship are also available for spiritual fulfillment. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Concord.

Physicians

  • Weddington Internal Medicine and Pediatrics (3.1 miles)
  • Suburban Pediatrics (8.1 miles)
  • Novant Health Lakeside Family (10.3 miles)
  • University Family Physicians (10.7 miles)
  • Orthocarolina (10.8 miles)
  • Greater Carolinas Womens Center PA (12 miles)
  • University Eye Associates (12.3 miles)

Pharmacies

  • Cannon Pharmacy (3.5 miles)
  • CVS Pharmacy (8 miles)
  • CVS Pharmacy (8.7 miles)
  • Walgreens (8.7 miles)
  • Walgreens (10.2 miles)
  • Walgreens (10.9 miles)
  • CVS Pharmacy (10.9 miles)

Parks

  • J.W. Mc Gee, Jr Park (3.8 miles)
  • Dorton Park (3.9 miles)
  • Frank Liske Park (5.8 miles)
  • Richard Barry Park (13.1 miles)
  • Glen Oak Green Park (13.5 miles)

Transportation

  • Concord Regional Airport (JQF) (USA) (6.5 miles)
  • LYNX UNC Charlotte - Main Station (11.7 miles)
  • LYNX University City Boulevard Station (13.5 miles)

Theaters

  • AMC Concord Mills 24 (7.9 miles)
  • AMC Northlake 14 (14.4 miles)

Cafes

  • Starbucks (8.8 miles)
  • Starbucks (11.4 miles)
  • Starbucks (13.4 miles)
  • Urban Grind Roasters - Artisan Coffee (14.4 miles)
  • Panera Bread (14.7 miles)
  • Starbucks (15.1 miles)
  • Starbucks (15.3 miles)

Restaurants

  • Chick-Fil-A (10.5 miles)
  • Armored Cow Brewing (11.8 miles)
  • Burger King (12.3 miles)
  • Primal Brewery (12.5 miles)
  • D9 Brewing Company (12.8 miles)
  • McDonald's (12.9 miles)
  • Kindred Restaurant (13.3 miles)

Places of Worship

  • Liberty Baptist Church (11.1 miles)
  • Cove Church (14.3 miles)
  • First Presbyterian Church (14.4 miles)

Hospitals

  • Novant Health Huntersville Medical Center (13.7 miles)

Frequently Asked Questions

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