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Five Oaks Manor in Concord, NC

Five Oaks Manor is an assisted living community in Concord, NC.

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Five Oaks Manor in Concord, NC

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  • Interior

    A bright and minimalist therapy room with a couch, table, and exercise equipment.

  • Outdoors

    An elderly woman is being assisted by a man as they water the garden together.

  • Decor

    A bright and minimalist living room with large windows, a comfortable sofa, and potted plants.

  • Living Room

    A bright living room with large windows, comfortable sofas, and green plants.

  • Building

    Sign for Five Oaks Manor, LLC, Dr. Vincent McCella Knipper Rehabilitation Center.

  • Windows

    A well-lit hospital room featuring a patient bed, chairs, and decorative elements.

  • Kitchen

    A cozy kitchen with wooden cabinets, a refrigerator, an oven, and a sink.

  • Exterior

    A suburban house with a front porch and columns.

  • Exercise Equipment

    A bright and spacious physical therapy room equipped with various rehabilitation tools.

  • Gym

    A bright and modern gym with various exercise machines ready for use.

  • Fitness

    A bright gym space with exercise machines and a motivational quote on the wall.

413 Winecoff School Road, Concord, NC 28027

For more information about senior living options: (866) 208-4318

3.7 from 129 reviews
5 stars
73
4 stars
13
3 stars
7
2 stars
3
1 stars
33

Overall Review of Five Oaks Manor

common 20 reviews mention this

Staff compassion comes up often

Residents and families repeatedly describe staff as kind and supportive.

Many reviews focus on how welcoming and caring the staff feel day to day, including admissions and nursing staff. Several reviewers say the team treats residents with dignity, listens to concerns, and responds when families ask questions. A smaller set of reviews take the opposite view, describing unprofessional interactions and neglect, so the experience depends heavily on the situation and staffing at the time.

differentiator 10 reviews mention this

Therapy and rehab support stand out

Rehab therapy is a consistent point of praise in reviews.

A number of reviews highlight physical therapy as a strength, with residents describing thorough, encouraging sessions and meaningful progress. Families also mention therapy teams working with the care plan and helping with mobility and recovery goals. At the same time, a few reviews say rehab progress was limited or that staffing could make it harder to get support when needed.

common 7 reviews mention this

Clean spaces and recent updates

Residents frequently mention a clean facility and newer rehab spaces.

Several reviews describe the building as clean, bright, and well kept, with some noting recently refurbished rehab areas. Housekeeping and the overall upkeep of rooms and common areas are mentioned alongside reports of easy access for mobility needs. A smaller number of reviews raise concerns about cleanliness and odor, but most comments trend positive on this point.

caveat 6 reviews mention this

Food quality feels mixed

Food quality and meal consistency come through as a recurring concern.

Some reviewers say meals look good and are tailored to preferences, and a few mention enjoying specific foods or seeing dietary support. Other reviews directly call the food poor or describe missed meals and inconsistent assistance during meal times. When food-related concerns appear, they often tie to broader issues with responsiveness and staffing.

caveat 6 reviews mention this

Communication and call-backs frustrate families

Families describe difficulties reaching the facility and getting timely responses.

Some reviews report trouble getting a person on the phone, slow call-backs, or voicemails that do not connect. Others say resident requests and call buttons take a long time to be answered. While many reviews emphasize helpful staff, the communication issues show up often enough to be a clear caveat for planning visits and coordinating care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (24 miles away) Charlotte Douglas International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Concord, North Carolina offers a variety of amenities and services that may be appealing for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care and prescription medications. The presence of parks provides opportunities for outdoor recreation and relaxation, while public transportation options like the LYNX stations offer convenient travel options. Additionally, the selection of cafes and restaurants cater to different culinary preferences, ensuring enjoyable dining experiences. Places of worship are also available for spiritual fulfillment. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Concord.

Physicians

  • Weddington Internal Medicine and Pediatrics (3.1 miles)
  • Suburban Pediatrics (8.1 miles)
  • Novant Health Lakeside Family (10.3 miles)
  • University Family Physicians (10.7 miles)
  • Orthocarolina (10.8 miles)
  • Greater Carolinas Womens Center PA (12 miles)
  • University Eye Associates (12.3 miles)

Pharmacies

  • Cannon Pharmacy (3.5 miles)
  • CVS Pharmacy (8 miles)
  • CVS Pharmacy (8.7 miles)
  • Walgreens (8.7 miles)
  • Walgreens (10.2 miles)
  • Walgreens (10.9 miles)
  • CVS Pharmacy (10.9 miles)

Parks

  • J.W. Mc Gee, Jr Park (3.8 miles)
  • Dorton Park (3.9 miles)
  • Frank Liske Park (5.8 miles)
  • Richard Barry Park (13.1 miles)
  • Glen Oak Green Park (13.5 miles)

Transportation

  • Concord Regional Airport (JQF) (USA) (6.5 miles)
  • LYNX UNC Charlotte - Main Station (11.7 miles)
  • LYNX University City Boulevard Station (13.5 miles)

Theaters

  • AMC Concord Mills 24 (7.9 miles)
  • AMC Northlake 14 (14.4 miles)

Cafes

  • Starbucks (8.8 miles)
  • Starbucks (11.4 miles)
  • Starbucks (13.4 miles)
  • Urban Grind Roasters - Artisan Coffee (14.4 miles)
  • Panera Bread (14.7 miles)
  • Starbucks (15.1 miles)
  • Starbucks (15.3 miles)

Restaurants

  • Chick-Fil-A (10.5 miles)
  • Armored Cow Brewing (11.8 miles)
  • Burger King (12.3 miles)
  • Primal Brewery (12.5 miles)
  • D9 Brewing Company (12.8 miles)
  • McDonald's (12.9 miles)
  • Kindred Restaurant (13.3 miles)

Places of Worship

  • Liberty Baptist Church (11.1 miles)
  • Cove Church (14.3 miles)
  • First Presbyterian Church (14.4 miles)

Hospitals

  • Novant Health Huntersville Medical Center (13.7 miles)

Frequently Asked Questions

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