Five Oaks Manor

Pros

• The staff at Five Oaks Manor is described as kind, caring, and responsive to both patients' and families' needs.
• Many reviewers express gratitude for the excellent medical care and rehabilitation provided to residents.
• The facility is noted for its clean and welcoming environment.
• Residents have shown improvement in their health and abilities thanks to the attentive care they received.
• Families appreciate the effort made by staff to accommodate individual needs and ensure comfort during difficult times.

Cons

• The facility is underfunded and understaffed, leading to overworked staff who are often unfriendly.
• There is a significant lack of communication between the staff and families, resulting in missed appointments and unanswered messages.
• The food quality is poor, with residents expressing dissatisfaction.
• A resident's health declined rapidly after admission, with issues such as dehydration and bed sores reported.
• Caregivers are overwhelmed with their responsibilities, affecting their ability to provide proper care.
• One reviewer noted that their family member experienced multiple hospitalizations due to inadequate care at Five Oaks.
• Residents have experienced falls due to negligence and lack of attention from the staff.
• The overall environment of the facility is described as run down and in need of cleaning and maintenance.

Review

Five Oaks Manor has received a mixed array of reviews from families and former residents, highlighting both positive aspects and significant concerns regarding the quality of care provided at the facility. Many reviews indicate a struggle with understaffing and communication issues, leading to varying experiences for residents and their families.

Several reviewers expressed frustration with the apparent lack of staff members available to assist patients promptly. One individual described their loved one as being left in soiled undergarments due to delayed assistance, contributing to dehydration and bedsores. Such accounts have raised alarms about safety protocols within the facility. This same reviewer noted that upon admission, their family member was independent but rapidly declined in health over just four weeks, emphasizing that they are now seeking to move her out due to these alarming circumstances.

Another review echoed this sentiment by detailing a concerning trajectory of health deterioration in their family member during their stay at Five Oaks Manor. They reported multiple hospitalizations due to dehydration, attributing these health crises directly to insufficient care at the nursing home. The reviewer lamented numerous falls experienced by their loved one, resulting in serious injuries such as broken bones—an unfortunate indicator of poor oversight and support within the facility.

Conversely, not all feedback is negative; several families praised Five Oaks Manor for providing excellent care for their relatives. Reports of compassionate staff members were common, with many reviewers noting kindness and responsiveness among certain caregivers. One individual expressed gratitude toward the medical team for improving their loved one’s condition significantly enough for them to return home after rehab treatment. Others appreciated the efforts made by therapists who demonstrated skill and dedication despite the ongoing challenges faced by understaffed environments.

However, even amidst praise, there were complaints about communication gaps between staff members and families. A recurring theme was frustration over unreturned phone calls or slow responses when trying to reach out for updates on patients' conditions. This lack of effective communication not only adds stress for concerned family members but also complicates care management for residents whose needs may change rapidly.

Reviews painted a picture of disparity within Five Oaks Manor itself; while some wings were characterized as welcoming and clean, others criticized certain areas for being rundown or less accommodating than those serving rehabilitation patients. The quality of food served was also criticized across multiple reviews—suggesting that dietary improvements are necessary to ensure better nourishment for residents.

Ultimately, Five Oaks Manor stands as a complex case where some residents receive beneficial care thanks largely to dedicated staff who strive amid tough circumstances; however, severe lapses in supervision and staffing have led many families to express deep dissatisfaction with the overall experience at this facility. While some reviewers would wholeheartedly recommend it based on positive interactions and outcomes, others would caution against placing loved ones there given serious allegations regarding neglectful practices that cannot be ignored in light of recent troubling accounts.

This part of Concord, North Carolina offers a variety of amenities and services that may be appealing for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care and prescription medications. The presence of parks provides opportunities for outdoor recreation and relaxation, while public transportation options like the LYNX stations offer convenient travel options. Additionally, the selection of cafes and restaurants cater to different culinary preferences, ensuring enjoyable dining experiences. Places of worship are also available for spiritual fulfillment. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Concord.

Physicians

• Weddington Internal Medicine and Pediatrics (3.1 miles)
• Suburban Pediatrics (8.1 miles)
• Novant Health Lakeside Family (10.3 miles)
• University Family Physicians (10.7 miles)
• Orthocarolina (10.8 miles)
• Greater Carolinas Womens Center PA (12 miles)
• University Eye Associates (12.3 miles)

Pharmacies

• Cannon Pharmacy (3.5 miles)
• CVS Pharmacy (8 miles)
• CVS Pharmacy (8.7 miles)
• Walgreens (8.7 miles)
• Walgreens (10.2 miles)
• Walgreens (10.9 miles)
• CVS Pharmacy (10.9 miles)

Parks

• J.W. Mc Gee, Jr Park (3.8 miles)
• Dorton Park (3.9 miles)
• Frank Liske Park (5.8 miles)
• Richard Barry Park (13.1 miles)
• Glen Oak Green Park (13.5 miles)

Transportation

• Concord Regional Airport (JQF) (USA) (6.5 miles)
• LYNX UNC Charlotte - Main Station (11.7 miles)
• LYNX University City Boulevard Station (13.5 miles)

Theaters

• AMC Concord Mills 24 (7.9 miles)
• AMC Northlake 14 (14.4 miles)

Cafes

• Starbucks (8.8 miles)
• Starbucks (11.4 miles)
• Starbucks (13.4 miles)
• Urban Grind Roasters - Artisan Coffee (14.4 miles)
• Panera Bread (14.7 miles)
• Starbucks (15.1 miles)
• Starbucks (15.3 miles)

Restaurants

• Chick-Fil-A (10.5 miles)
• Armored Cow Brewing (11.8 miles)
• Burger King (12.3 miles)
• Primal Brewery (12.5 miles)
• D9 Brewing Company (12.8 miles)
• McDonald's (12.9 miles)
• Kindred Restaurant (13.3 miles)

Places of Worship

• Liberty Baptist Church (11.1 miles)
• Cove Church (14.3 miles)
• First Presbyterian Church (14.4 miles)

Hospitals

• Novant Health Huntersville Medical Center (13.7 miles)