213 Forest Trail, Clinton, NC 28328
For more information about senior living options: (866) 208-4318
The Magnolia Costs & Pricing
The Magnolia offers competitive pricing for its residents, particularly when compared to both Sampson County and the broader North Carolina region. For a semi-private room, The Magnolia charges $3,350 per month, significantly above the county average of $2,317 but slightly below the state average of $3,584. In contrast, its studio accommodations are priced at $3,800 per month - higher than both the county's average of $3,100 and the state's average of $4,020. This pricing structure reflects The Magnolia's commitment to providing quality care and services that may warrant a premium over local options while still remaining competitive within the state's market.
| Floor plans | The Magnolia | Sampson County | North Carolina |
|---|---|---|---|
| Semi-Private | $3,350 | $2,317 | $3,584 |
| Studio | $3,800 | $3,100 | $4,020 |
Overall Review of The Magnolia
Pros
The staff members were very accommodating.- The Magnolia offers a memory care unit that is a great fit for dementia care.
- The staff members were very good.
- One of the directors was knowledgeable and forthcoming with information.
- The staff were very caring and attentive to residents' preferences.
- The Magnolia staff are the nicest people the reviewer has encountered.
Cons
The facility allegedly drugged a resident to the point he couldn’t walk or talk.- The food was terrible and the care was worse.
- Falls prevention was not implemented, yet the facility claimed the resident had fallen, leaving bruises and black eyes.
- The place was filthy and the attitudes of the staff were poor.
- A mattress was used as a bed rail because bed rails were reportedly unavailable, raising safety concerns.
- The staff did not offer to help feed the patient, who ultimately did not eat.
- The reviewer was never able to reach anyone besides the billing department and could not speak to their relative for six weeks.
- The executive director allegedly threatened to report the family member to social services after concerns were raised.
- In the memory unit, clothes were missing, the resident’s feet were swollen, and urinary tract infection information was not disclosed; the staff did not seem to care.
- Dinner service included almost raw meat, with apologies after the fact.
Review
The Magnolia in Clinton, NC is best suited for families seeking a dementia-capable environment where active advocacy and hands-on oversight by relatives can shape the care plan. It sits in a town with limited local dementia options, so it becomes a practical choice for families who need a memory-care unit and are prepared to stay closely involved, ask hard questions, and demand accountability. The facility can offer access to a dedicated memory-care pathway and staff who, in some shifts, show genuine care and responsiveness. But that strong caveat emptor posture should accompany any decision here: sustained, vigilant involvement is not optional, it’s essential.
Those who should seriously consider alternatives include families prioritizing spotless cleanliness, rigorous safety protocols, transparent and consistent communication, and proven, reliable daily operations. Several reviews describe a pattern of neglectful or inconsistent care, with alarming allegations around safety failures, missing clothing, and poor feeding practices. If a facility’s ability to consistently prevent falls, keep residents clean and properly clothed, and maintain open lines of communication with families is non-negotiable, other communities with stronger track records in these areas deserve serious comparison. Also notable are concerns about administrative responsiveness and respect in handling complaints, which can be deal-breakers for some families.
On the upside, The Magnolia shows pockets of real strength. A number of staff members come across as caring, and leadership, particularly within the memory-care segment, can be knowledgeable and attentive to family preferences. There are indications that staff will coordinate doctor visits and try to tailor activities and routines to individual likes and dislikes. The presence of a memory-care option and a sheltered outdoor area signal a thoughtful approach to dementia care and meaningful engagement when diversion and stimulation are possible. For families who value a facility that will listen and adjust, these elements can be meaningful positives.
Yet the gravity of the downsides cannot be minimized. The most troubling reviews describe safety and quality gaps: inadequate fall-prevention measures, bruising or injuries that were not properly explained, and assertions that residents were not fed or cared for adequately. Persistent cleanliness issues and odors, insufficient attention to residents’ clothing and personal belongings, and inconsistent responsiveness from the administrative team compound the risk. In several accounts, families encountered barriers to access, difficulty reaching staff or administrators and a pattern of dismissiveness when concerns were raised. These are not minor irritants; they are core indicators of potential risk in daily living and long-term stability.
The key pros can offset some concerns only if a family commits to rigorous ongoing oversight, frequent direct care reviews, and clear, documented care plans. The Magnolia’s memory-care pathway and dedicated staff in that unit, when supported by attentive leadership, can deliver meaningful engagement and person-centered care for residents with dementia. Families comfortable with frequent check-ins, real-time updates, and a willingness to challenge and enforce policies may find value here, especially when compared to other limited local options. However, the balance remains fragile: the same care framework that shows promise can quickly unravel without consistent staffing, transparent reporting, and proactive problem-solving from management.
Decision-makers should approach with a checklist mindset and a contingency plan. Conduct multiple, extended tours focused specifically on memory-care routines, staffing patterns, and the facility’s approach to falls prevention and incident reporting. Request recent care logs, dietary records, and maintenance schedules; verify how quickly concerns are addressed and who oversees emotional and behavioral support. Compare this community against other nearby options in terms of cleanliness, safety metrics, and family-centered communication. If choosing The Magnolia, insist on a formal family liaison, insist on visible, ongoing updates, and secure a concrete commitment to follow-up on every safety or care concern. For families with the willingness, and the need, to stay engaged and push for accountability, The Magnolia can be a viable path; for those seeking a hands-off, consistently pristine operation, alternative communities may be the wiser course.
91 resident community capacity
Assisted Living
Memory Care
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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