Sage Highland Creek

Pros

• Residents appreciate the friendly and professional experience provided by staff at Sage Highland Creek, who communicate timely about changes in the community.
• The community is described as clean, modern, and spacious, making it an attractive place for independent living.
• Neighbors look out for one another, fostering a strong sense of community among residents.
• Many residents value the variety of activities available and enjoy engaging with family and friends in a resort-style environment.
• The resident manager receives high praise for her professionalism and knowledge of the community, helping residents feel supported.
• The location is noted as safe and conveniently situated near essential amenities like grocery stores and pharmacies.
• Families have expressed satisfaction with the facilities and activities offered, appreciating the accommodating nature of the staff during transition periods.
• New residents find that they enjoy their living space due to its open design and ample windows providing a bright atmosphere.

Cons

• The front office staff was hard to work with, taking a long time to respond and frequently forgetting previous conversations.
• The facility is dirty due to a lack of cleaning staff, with only one person responsible for maintaining four floors and numerous common areas.
• Security is lacking, as anyone can enter the building at any time due to unlocked doors.
• There have been complaints about additional minor maintenance issues under new management that have burdened residents.
• The payment portal charges a high transaction fee for rent payments, which may discourage residents from using it.

Review

Sage Highland Creek has positioned itself as a notable choice in the realm of independent living facilities, garnering mixed yet insightful reviews from its residents. The community’s appeal begins with the cleanliness and modern design of the facility, which many residents appreciate. With spacious apartments and well-maintained amenities like a bright dining area and a relaxing pool reminiscent of tropical getaways, the environment exudes a welcoming atmosphere. Many new residents express satisfaction with their decision to move here, praising the friendly demeanor of both staff and fellow neighbors. One resident specifically highlighted that she had visited three other places before choosing Sage Highland Creek, deeming it the best option due to its updated facilities.

However, despite these positives, there appear to be significant concerns regarding staff availability and responsiveness. While some residents have spoken highly of individual staff members—particularly mentioning the knowledgeability and friendliness of the resident manager—others feel that interactions with front office staff can be challenging. Instances were reported where communication fell short; for example, one resident noted delays in responses and improper paperwork handling by office staff. This inconsistency suggests a need for improvements in administrative efficiency as new management takes over.

The sense of community at Sage Highland Creek is another factor that many residents value highly. It offers an array of social events and activities designed to foster connections among neighbors, creating an inviting atmosphere for those willing to engage. Residents frequently mention feeling safe within their neighborhood due to its secure location and family-like camaraderie among inhabitants. Yet on matters concerning security within the facility itself, several reviews raise red flags; particularly troubling is feedback pointing out inadequate measures allowing unrestricted access to common areas such as pools and lounges at all hours.

Maintenance appears to be another area needing attention at Sage Highland Creek. While some residents report timely updates about maintenance needs or changes within the residence—indicating effective communication—they also express disappointment regarding general cleanliness in common areas. Reviews mention only one cleaning staff member responsible for maintaining multiple floors, leading to observations of dirty baseboards, cobwebs, and damaged walls around elevators. As this contrasts sharply with earlier mentions of cleanliness standards across units, it raises concerns about resource allocation under new management.

Financial considerations come into play when discussing overall satisfaction with Sage Highland Creek’s offerings. Several residents believe that while costs may lean towards being pricey compared to competitors, they appreciate what they perceive as added value through recreational activities and engagement opportunities offered by outside vendors like food trucks or mobile libraries—a nod toward enhancing community life beyond mere residency.

Lastly, personal experiences related to moving into this community yield diverse perspectives on satisfaction levels during transitions into Sage Highland Creek. Some newcomers found their move-in processes lengthy but ultimately rewarding due to personalized attention from management officials who understood the emotional weight behind such decisions—especially when relocating loved ones or starting anew later in life amid circumstances like health challenges or unexpected upheavals requiring urgency in housing choices.

In conclusion, while Sage Highland Creek boasts several attractive features—from its clean environments and modern amenities down through friendly communal vibes—the overall experience remains somewhat uneven across different operational aspects such as staffing efficiency, maintenance visibility needs improvement efforts towards bolstering security protocols within premises significantly require addressing too if they wish not only retain current residents but also attract potential newcomers seeking reliable lifestyles enriched by genuine connections amid comfort-driven surroundings aimed at independent living tailored for seniors' diverse requirements today.

This part of Charlotte, North Carolina offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies within close proximity, access to healthcare is readily available. There are various physician offices nearby, including Novant Health Lakeside Family and University Eye Associates, ensuring quality medical care. The neighborhood also boasts a selection of restaurants ranging from fast food options like Chick-Fil-A and McDonald's to more upscale choices like Hickory Tavern and Primal Brewery. For entertainment, residents can enjoy movies at AMC Concord Mills 24 or AMC Northlake 14. In terms of transportation, there are several LYNX stations for easy access around the city. Additionally, there are numerous parks for outdoor recreation such as Richard Barry Park and Dorton Park. Overall, this area provides a convenient and vibrant community for seniors looking to enjoy their retirement years in Charlotte.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (5.1 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.3 miles)

Physicians

• Novant Health Lakeside Family (0.9 miles)
• University Family Physicians (3.4 miles)
• Suburban Pediatrics (3.6 miles)
• Charlotte Sports Medicine Institute PA (4.5 miles)
• University Eye Associates (5 miles)
• Orthocarolina (5.4 miles)
• Justin Brown, MD - Charlotte Eye Ear Nose & Throat Associates, P.A. (5.8 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• McDonald's (3.5 miles)
• Cook Out (4.9 miles)
• Hickory Tavern (5 miles)
• Primal Brewery (5.1 miles)
• McDonald's (5.3 miles)
• Chick-Fil-A (5.5 miles)

Theaters

• AMC Concord Mills 24 (3 miles)
• AMC Northlake 14 (5 miles)

Transportation

• Concord Regional Airport (JQF) (USA) (3.5 miles)
• LYNX UNC Charlotte - Main Station (6.2 miles)
• LYNX University City Boulevard Station (7.2 miles)
• Sugar Creek Station (9.7 miles)

Parks

• Richard Barry Park (4 miles)
• Dorton Park (5.8 miles)
• Glen Oak Green Park (7 miles)
• Blythe Landing Park (8.1 miles)
• Frank Liske Park (9.1 miles)
• Overlook Neighborhood (10.3 miles)
• J.W. Mc Gee, Jr Park (11.6 miles)

Cafes

• Starbucks (4.6 miles)
• Panera Bread (5.4 miles)
• Starbucks (5.6 miles)
• Starbucks (8.2 miles)
• Smelly Cat Cof (10.1 miles)
• Hex Coffee (10.5 miles)

Hospitals

• Novant Health Huntersville Medical Center (5 miles)

Places of Worship

• Liberty Baptist Church (9.5 miles)
• Cove Church (10.7 miles)