8913 Silver Springs Court, Charlotte, NC 28215
For more information about senior living options: (844) 490-3973
Frankie Franklin is awesome. The office staff were gracious and funny. The staff are extremely knowledgeable and customer-focused. Crosswind Charlotte is mind-blowingly beautiful. The model homes are beautiful. The homes were attractive and met their needs. The clubhouse is the best in the state, with highly helpful staff. The activity center is awesome. Donna was informative and a pleasure to work with. Spencer was very helpful in guiding buyers through the process.
They were lied to and misled by Kolter about the woods behind their lot remaining protected. The forest behind their home was torn down, contradicting promises, with ongoing noise and dirt. The entire buying experience was the absolute worst and they would not recommend Kolter. They found the base price inflated and upgrades numerous, leading to a total cost far higher than anticipated. The landscaping and yard maintenance were disappointing, with weeds and poor sod. They suffered from constant construction noise and disruptive equipment. They experienced shoddy workmanship and low-quality materials in the homes. They described poor communication and unprofessional behavior from construction managers and staff. They faced HOA fees that increased annually without satisfactory justification. They felt deceived by an extra $30,000 forest preserve charge and accuse Kolter of dishonesty. They noted pool restrictions for grandchildren and unprofessional pool staff.Cresswind Charlotte is best suited for active adults in mid-to-late retirement who want a resort-like social scene, a standout clubhouse, and a wide menu of wellness and leisure options. The community rewards residents who crave frequent events, fitness facilities, indoor and outdoor pools, and a walkable campus where many daily activities are centered. It is less appropriate for buyers seeking a quiet, predictable, low-stress purchase with transparent, consistent pricing or for households needing extensive flexibility for grandkids or frequent family visits. Those who prioritize simplicity, straightforward contracts, and steady cost control should explore alternatives rather than committing here.
On balance, the strongest attraction lies in the human side and the visible amenities. Reports consistently praise the staff as knowledgeable and accommodating, with individual team members such as Frankie singled out for exceptional service. The clubhouse and activity slate are described as top-tier within the state, and model homes frequently win praise for their aesthetic appeal and the sense of lifestyle they convey. These positives create an immediate, appealing impression and set a high emotional bar for what residents can expect in daily life.
Yet the favorable first impression is undercut by pervasive concerns about value, build quality, and operational discipline. Multiple reviews describe shoddy workmanship, unresolved punch lists, and materials that fail to meet the expectations set during sales. Landscaping and exterior maintenance are recurring irritants, with gardens, sod, and plantings appearing underwhelming or poorly executed compared with the promise of an upscale environment. Construction management repeatedly surfaces as a source of frustration, marked by abrupt changes, limited communication, and delays that extend far beyond reasonable timelines. Taken together, these issues erode the confidence that the lifestyle promises can be delivered without friction.
There are also cautionary notes about cost and contract transparency. Several buyers recount base prices quoted early in the process that balloon once upgrades are added - often with sizable premiums for design center selections and lot premiums. One reviewer cited a base price around $600,000 that swelled past $578,000 for the simplest configurations, with upgrades pushing total costs well beyond expectations. Another mentioned the impression of a "yes" culture that collapses once signatures are secured, leaving purchasers with surprise expenses and incremental HOA increases that make long-term budgeting more challenging. For buyers who are price-sensitive or who dislike ambiguity, these patterns warrant serious consideration.
Despite the rougher edges, there are exemplars of smoother experiences. Some buyers describe excellent, move-in-ready homes and praise the clarity and responsiveness of specific team members who guided them through the process. The sense of community in the clubhouse, the breadth of activity options, and the overall attractiveness of the homes remain meaningful incentives to join for those who can tolerate the trade-offs. In short, the pros can be genuinely compelling when a buyer encounters competent construction oversight, attentive post-purchase service, and a well-run HOA - conditions that do not consistently hold across all transactions.
The practical verdict comes down to appetite for risk versus reward. If the priority is a vibrant, amenity-rich, 55+ lifestyle with a truly impressive clubhouse and a staff capable of delivering a high-touch experience, Cresswind Charlotte can be an excellent fit - provided readiness to navigate upgrade-driven pricing, potential construction hiccups, and ongoing HOA considerations. For households seeking predictable costs, transparent pricing, and consistently high construction quality, alternatives - whether within Charlotte or in comparable 55+ communities - will likely offer a calmer, more straightforward path. Thorough vetting remains essential: demand written specifications, verify punch-list completion histories, talk to multiple residents, and insist on clear, documented timelines before committing.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (17 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Cresswind Charlotte in Charlotte, NC is a vibrant assisted living community designed to provide comfort and convenience to its residents. The community offers various amenities to promote a connected and enjoyable lifestyle. Residents can easily stay in touch with their loved ones through the available telephone and Wi-Fi/high-speed internet services.
Care services at Cresswind Charlotte are comprehensive, ensuring that residents receive the assistance they need in their daily lives. Meal preparation and service are provided, offering delicious and nutritious meals for residents to enjoy. Additionally, medication management is available to ensure that residents take their medications accurately and on time.
Dining at Cresswind Charlotte caters to special dietary restrictions, making it convenient for individuals with specific dietary needs or preferences. Whether it's gluten-free, vegetarian, or low-sodium options, the community strives to accommodate every resident's requirements.
Convenience is also a priority at Cresswind Charlotte. With three nearby pharmacies, residents can easily access their prescribed medications without hassle. Furthermore, having two restaurants nearby provides residents with additional dining choices if they wish to explore local cuisine.
In summary, Cresswind Charlotte in Charlotte, NC offers an assisted living community that prioritizes comfort, connectivity, and care. With amenities like telephone and Wi-Fi/high-speed internet services, comprehensive care services including meal preparation and medication management, special dietary restrictions in dining options, and convenient access to nearby pharmacies and restaurants – this community ensures an enriching experience for its residents.
Cresswind Charlotte is located at 8913 Silver Springs Court, Charlotte, NC 28215 in Mecklenburg County, North Carolina
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