BrightStar Care of Cary, NC

Pros

• BrightStar Care coordinates infusion treatments effectively.
• Adrienne Mcllrath is extremely knowledgeable and reassuring.
• The practice and Adrienne are highly recommended for home infusion care.
• Yasmine Carson is compassionate, patient, thorough, and loving.
• Yasmine Carson's dedication and reliable care are exemplary, even in ice and snow.
• BrightStar Care has quality nurses.
• Ms. Simone is kind and consistently gets veins on the first attempt.
• The BrightStar Care Cary staff are knowledgeable, personable, and helpful.
• Tarryn and Patricia in the office bend over backwards to ensure high-quality in-home care.
• Tiffany is a gem with a big heart and provides outstanding, compassionate care.

Cons

• There is nothing good to say about this company and if you truly care about your loved one and you want them to have safe, high quality and dependable care then do not use Brightstar Care of Cary.
• There is nothing good that will come out of using BrightStar Care of Cary.
• Stephanie is VERY unprofessional !!!
• The lady Stephanie is very rude! if you have to deal with her do not! go over her, she does not have a professional Tone one bit. she does not let you get your side of any situation out before she starts talking in a unprofessional manner. threatening to hang up all because I asked for STEVE the owner.

Review

BrightStar Care of Cary appears to be a lifeline for many families seeking in-home infusion and nursing support, delivering a blend of clinical skill and genuine kindness that patients and their loved ones repeatedly describe as life-changing. Across multiple testimonials, families emphasize how seamlessly BrightStar coordinates complex infusion treatments, manages hospital-at-home programs, and provides ongoing care that feels both professional and personal. The overall tone is one of gratitude for reliable, compassionate help during difficult health journeys.

A recurring name that surfaces with remarkable consistency is Adrienne Mcllrath. Reviewers describe her as not only extremely knowledgeable but also reassuring, a combination that makes patients and their families feel confident about their treatment plan. One reviewer explicitly says they would highly recommend BrightStar Care Cary and Adrienne to anyone seeking home infusion care, underscoring the trust placed in Adrienne's expertise and the sense of security she provides at a challenging time.

Another standout figure in these stories is Yasmine Carson. Time and again she is called an "angel," with adjectives like compassionate, patient, thorough, and loving. Families note that Yasmine's presence is more than just clinical care; she brings a soothing energy to the home and a level of attentiveness that makes patients feel seen and supported. In some reviews, Yasmine is described as essential to the recovery process, with one family even hoping BrightStar administration recognizes the number of "special people" they have on the team. Her impact is clear: patients look forward to her visits, and her care is repeatedly highlighted as a bright spot in difficult recoveries.

The care provided by BrightStar's nurses and aides also shines through in the story of Lily and her nurse, Simone. Lily recalls how Simone consistently succeeded with difficult access, getting the needle in on the first try despite small veins. Beyond technical skill, Simone's kindness - listening to questions, watching Lily's favorite show, and joining her in small moments like drinking water together - made the treatment experience feel less daunting. For Lily and her mom, BrightStar was "super easy to work with," illustrating how patient-centered approach and friendly support can transform a medical procedure into a more comfortable, less anxious process.

Testimonials from Cary extend beyond individual nurses to highlight the broader BrightStar team. Reviewers applaud the office staff, naming Tarryn and Patricia for their reliability and dedication to ensuring high-quality, in-home care. The hospital-at-home program with UNC Health introduces another layer of confidence, with patients describing the team as fun, personable, knowledgeable, and consistently professional. The references to Tiffany - the RN who has been with a patient since discharge, a "gem" with a big heart - further illustrate the blend of clinical proficiency and personal care that many families say they cannot imagine navigating without.

Caregiver and therapy services also receive high praise, with mentions of Latonya and Marvin in physical and occupational therapy, Taylor's turnover in post-surgical rehab, and Gail Adams as a standout caregiver who leaves clients feeling well cared for and valued. One reviewer notes that the owner and administrative staff respond promptly to questions and feedback, reinforcing a sense of partnership and reassurance for families navigating the care journey. The emphasis is not only on skilled care but also on a supportive, collaborative atmosphere that families come to rely on.

Of course, not every experience is reportedly flawless. A few voices point to negative interactions, including a specific accusation of unprofessional conduct by a staff member named Stephanie. One reviewer describes Stephanie as very rude and unprofessional, suggesting that her tone and manner undermined a positive experience. Another reviewer leaves a stark, contrasting verdict, saying, "There is nothing good to say about this company," warning others against BrightStar Care Cary. Taken together, these less favorable notes remind readers that while most experiences shared here are positive and affirming, individual interactions can vary, and choices about home health care are deeply personal.

Taken as a whole, the collection of testimonials paints a picture of BrightStar Care of Cary as a company that many families come to rely on for serious in-home medical support. The recurring themes are clear: compassionate, attentive nursing; responsive office coordination; reliable infusion and hospital-at-home support; and caregivers who treat patients with dignity, humor, and respect. The standout examples - Adrienne's reassurance, Yasmine's healing presence, Simone's first-try needle successes, Tiffany's long-term dedication, and Gail's consistently high level of service - form a compelling narrative about care that feels both expertly delivered and deeply human. While there are isolated criticisms, the overwhelming sentiment from these reviews is one of gratitude for a team that many families say they could not have navigated complicated health journeys without.

Restaurants

• City Barbeque And Catering (0.2 miles)
• Chick-Fil-A (2.1 miles)
• Carolina Ale House (2.2 miles)
• A'Verde Cocina + Tequila Bar (2.2 miles)
• Woody’s Sports Tavern & Grill (2.3 miles)
• Big Easy (3.1 miles)
• McDonald's (3.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.9 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.5 miles)

Hospitals

• WakeMed Cary Hospital (1.3 miles)
• UNC Specialty Women's Center at Rex (5.8 miles)
• Duke Raleigh Hospital (10.3 miles)

Places of Worship

• Christ the King Lutheran Church (1.3 miles)
• Pleasant Grove Baptist Church (9.4 miles)

Physicians

• Western Wake Pediatrics, PA (1.3 miles)
• Internal Medicine and Pediatric Associates PA (2.1 miles)
• Raleigh Neurology (4 miles)
• Family Dermatology (4.6 miles)
• Cary Skin Center (5.5 miles)
• Wake Endoscopy Center (5.7 miles)
• MyEyeDr (5.7 miles)

Cafes

• Chanticleer Cafe & Bakery (1.4 miles)
• Starbucks (2.2 miles)
• Starbucks (2.9 miles)
• Starbucks (7 miles)
• Starbucks (8.1 miles)
• Starbucks (8.5 miles)
• Panera Bread (9 miles)

Parks

• Fred G. Bond Metro Park (3.1 miles)
• Method Road Park & Community Center (5.4 miles)
• Harmony Community Pool and Playground (5.6 miles)
• Carolina Pines Dog Park (6.4 miles)
• Dorothea Dix Park (7 miles)
• Brookhaven Nature Park (8.4 miles)
• Chavis Park (8.5 miles)

Theaters

• AMC DINE-IN Holly Springs 9 (7.3 miles)
• Cinemark Raleigh NC (8.6 miles)
• Alamo Drafthouse Raleigh (10 miles)

Transportation

• CCO Concourse (7.6 miles)
• Hertz Rent A Car (7.7 miles)
• National Car Rental (7.7 miles)
• American Airlines (8.1 miles)
• Raleigh-Durham International Airport (RDU) (8.2 miles)
• RDU - Terminal 2 (8.2 miles)