2201 Burch Bridge Road, Burlington, NC 27217
For more information about senior living options: (844) 490-3973
Jasmine is compassionate and highly capable as the nurse unit manager. She consistently keeps families updated about residents' care and well-being, making them feel part of the process. Jarrett, the administrator, is a great leader who effectively supports and manages the team. Residents are treated with care and respect and feel like part of a family. Alamance Health Care Center has a warm, inviting atmosphere with staff who greet residents by name. The facility is clean and well-maintained, with friendly and helpful frontline staff. The rehab and nursing teams are dedicated, delivering top-notch therapy and compassionate care. Angela and Carol are repeatedly praised for their outstanding, patient-centered care.
One reviewer gave zero stars and alleged that some staff were unsanitary, did not follow protocol, and were rude and disrespectful toward patients and families. The same reviewer claimed call bells and lights went unanswered while staff watched videos, movies, or talked on the phone. That reviewer said a physician was upset about an infected pic-line and described the facility as horrible. Another commenter claimed Medicare gave the facility one star and suggested that some five-star reviews were bogus, saying the facility should be shut down. A separate review described the place as terrible for long-term residents, noting call lights could go unanswered for up to 45 minutes and advising against stays longer than 14 days. A reviewer warned that bed bugs were present at the facility.Alamance Health Care Center in Burlington, North Carolina stands out for its cheerful, welcoming atmosphere and a rehab program known as Lifeworks that many families credit with meaningful progress. Across a range of experiences, visitors repeatedly describe the center as a place where care feels personal, teamwork is real, and a sense of community grows quickly among residents, families, and staff. The overall impression is that this is a facility striving to do right by those who need it most, even as it continues to evolve.
A cornerstone of the positive feedback is the leadership and bedside care delivered by Jasmine, the nurse unit manager who frequently appears at the center of praise. Families emphasize that Jasmine combines clinical skill with heartfelt compassion, and she is especially noted for keeping family members in the loop. For loved ones who live hours away, her proactive approach to updates and timely outreach when concerns arise provides a rare and invaluable peace of mind. Many reviewers stress that Jasmine embodies the blend of professionalism and warmth that makes patients feel secure and families feel included in the care process.
Leadership from the executive level down also receives commendation. A newer administrator, Jarrett, is described as taking bold, hands-on steps to support staff and manage the team effectively. Reviewers appreciate the sense that the administration values collaboration, patient dignity, and a family-like culture. The result is an environment where residents are treated with respect, staff members pull together as a cohesive unit, and families feel welcome to be part of the care journey rather than distant observers.
The staff across disciplines - nurses, therapy teams, and front-desk personnel - are repeatedly celebrated for their dedication and approachability. Names like Angela, Carol, Brenda, Makayla, Leah, Shane, Lakesha, Alexus, Brandy, Sam, and Crystal surface in the notes as standouts who go above and beyond. Families frequently point to the therapy department as a source of motivation and progress, with Makayla, Leah, and Shane highlighted for their influence on recovery, alongside the supportive work of Carol, Lakesha, and Alexus in nursing. Front-desk staff like Crystal are mentioned as consistently helpful, signaling a smooth, respectful first impression for visitors and patients alike.
Beyond clinical care, the facility leaves an impression of warmth and everyday humanity. The building's atmosphere is described as welcoming, with staff greeting residents by name and engaging in genuine check-ins. Common areas feel lively and social, and visitors often note that there is an inviting space outside for families to visit and spend time with loved ones. Several reviewers mention that the absence of an overwhelming odor, the cleanliness of the space, and the overall sense that residents are well cared for contribute to a reassuring experience during what can be difficult transitions.
The care navigation for specific family needs is another area where Alamance Health Care Center shines. For families seeking rehab and nursing support, reviewers repeatedly attest to attentive nurses and straightforward communication that keeps everyone aligned. The PT and OT teams are praised for their ability to motivate patients toward meaningful improvements, even when progress feels challenging. One reviewer highlighted that a nurse named Marjorie provided service with genuine compassion, illustrating the personal attention that makes a real difference in daily care.
Not every account, however, is uniformly glowing. A minority of reviews express serious concerns, including reports of unsanitary conditions, rude attitudes, and delays in responding to call bells. One message describes a particularly troubling experience with a pic-line infection requiring removal, and another voice voices distrust of reviews and Medicare ratings, suggesting that some online assessments may not fully reflect the facility's reality. There are also reminders from these reviews that some residents encounter long-standing problems and that the experience can vary widely from room to room and shift to shift. These perspectives underscore the idea that while many families find Alamance Health Care Center to be a place of care and comfort, there are real concerns that prospective families should consider and discuss with the staff directly.
Overall, the consensus present in the majority of reviews is that Alamance Health Care Center offers a strong, people-centered approach to rehabilitation and long-term care. The Lifeworks Rehab program, the consistent patient- and family-centered communication, the collaborative teamwork, and the dignified treatment of residents come together to create a sense of safety and belonging. At the same time, the more critical voices serve as a reminder that ongoing attention to standards, hygiene, staffing, and patient experiences remains essential. For anyone evaluating care options in the Burlington area, a visit to Alamance Health Care Center - meeting Jasmine, Jarrett, and the rest of the team, observing PT/OT sessions, and experiencing the daily atmosphere - can provide a clear sense of whether this is the right fit for a loved one.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Burlington Care Center in Burlington, NC is a board and care home that offers a range of services and amenities to meet the needs of its residents. The center is fully furnished and provides a comfortable and homely environment for its residents.
Meals are provided in a dining room setting, with special dietary restrictions catered to. Housekeeping services ensure that the living spaces are clean and well-maintained. Residents can enjoy the outdoor space, including a garden, for relaxation and leisure activities.
The care services offered at Burlington Care Center include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive necessary medical attention. Medication management is provided to ensure that medications are taken correctly.
Transportation arrangement services are available for medical appointments, allowing residents to easily access healthcare facilities when needed.
Residents can participate in scheduled daily activities to stay active and engaged within the community. Additionally, there are nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, and hospitals available for convenience and accessibility.
Overall, Burlington Care Center provides a supportive and comfortable assisted living community where residents can receive the necessary care while enjoying various amenities and nearby resources.
Burlington Care Center is located at 2201 Burch Bridge Road, Burlington, NC 27217 in Caswell County, North Carolina
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