Pinewood Manor

Pros

• The cook, Mrs. Annie, genuinely attempted to work with the food provided to improve residents' meals.
• Some dedicated staff members consistently worked hard and showed commitment to their duties.
• The temporary social worker effectively advocated for necessary medical appointments and assistance.
• Mrs. Armstrong appeared interested in addressing residents' concerns and finding better accommodations.
• The resident expressed care and concern for friends left in the facility, indicating a sense of community among those who lived there.

Cons

• The staff at Pinewood Manor frequently neglected residents, leaving them unattended for hours while they used their cell phones.
• CNA workers found amusement in reading medication logs, displaying a lack of professionalism and care.
• A specific staff member was known to hide and chat during shifts, ignoring resident needs and prioritizing personal conversations.
• Residents received inadequate medical attention, as exemplified by the mistreatment of an individual experiencing an asthma attack.
• Medical personnel failed to respond appropriately to urgent health concerns, leading to further distress for residents.
• The facility's food quality was poor, despite efforts by the cook to improve it.
• Residents felt that they were treated like second-class citizens due to their personal beliefs and practices.
• The presence of pests and poor hygiene contributed negatively to the living conditions at Pinewood Manor.
• Staff routinely bypassed residents during meal services, indicating a lack of consideration for their needs.
• The process for transitioning residents out of the facility was abrupt and left them feeling discarded rather than cared for.

Review

The experiences shared regarding Pinewood Manor shed light on serious concerns about the quality of care and treatment residents receive at this facility. Numerous accounts indicate a concerning pattern of neglect and unprofessional behavior among certain staff members, particularly Certified Nursing Assistants (CNAs) and medication technicians. The atmosphere within the space appears dismissive, with reports of staff members prioritizing personal phone calls over their duty to provide care to residents. This has led to a disturbing environment where individuals are left unattended for extended periods. One witness noted that they often observed CNAs reading medical logs and laughing instead of tending to the needs of those in their charge.

Specific incidents highlight the alarming lack of appropriate medical attention provided to residents experiencing urgent health issues. For instance, one individual recounted suffering an asthma attack and receiving inadequate assistance when requesting help from medical staff present at Pinewood Manor. Despite clear signs of distress, including wheezing heavily and struggling to breathe, requests for guidance or treatment were met with indifference. Staff members seemed more focused on their own conversations than on addressing critical resident needs. It wasn't until the involvement of a temporary social worker that any meaningful action was taken, resulting in an appointment with a doctor who expressed disbelief at the level of negligence exhibited by Pinewood Manor's staff.

The review also criticized the handling of dietary needs within the facility. Complaints about poor food quality were prevalent, with mentions of efforts by one cook named Mrs. Annie trying her best under challenging circumstances. Residents felt that even basic nutritional standards were not being met, which added to feelings of dissatisfaction regarding overall living conditions. Furthermore, it was mentioned that some dedicated workers went above and beyond but remained underappreciated—further highlighting management issues within the facility.

The manner in which health information is managed at Pinewood Manor raises further red flags regarding patient care practices. After being moved out against their will following complaints about mistreatment, a former resident discovered significant gaps in medical documentation and continuity in care following their departure from Pinewood Manor. This has resulted in unnecessary delays in obtaining vital treatments for chronic conditions such as back pain caused by bone spurs—an unfortunate outcome that speaks volumes about systemic failures within the healthcare provision framework at this establishment.

From pest control issues to feelings of discrimination based on personal beliefs—specifically practicing Wicca—the overall living environment described suggests a lack of respect for diversity among residents’ lifestyles and choices. The presence of large spiders within living quarters paints a picture not only of an unhygienic setting but also evokes deeper concerns regarding general upkeep and maintenance standards that should be upheld in any residential facility catering to vulnerable populations.

In summation, the experiences relayed reveal significant shortcomings at Pinewood Manor involving both immediate care delivery and long-term resident management strategies. Families searching for reputable placements are cautioned against trusting this facility due to these troubling accounts; instead, potential residents should thoroughly investigate alternative options that prioritize proper healthcare protocols, respect individual beliefs, maintain hygienic living conditions, foster staff professionalism, and emphasize compassionate support for all individuals under their care.

Places of Worship

• Southern Baptist Convention (24.3 miles)
• Southern Baptist Convention (24.4 miles)
• Vision Church International Ministries (24.7 miles)
• Acuila and Priscilla Ministries (24.9 miles)