The Ambassador Of Scarsdale

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  • Interior

    A cozy chess setup by the fireplace, perfect for enjoying a game in a comfortable indoor space.

  • Building

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  • Trees

    A residential complex with parked cars and trees under a partly cloudy sky.

  • Windows

    A spacious and inviting interior featuring upholstered chairs, a grand piano, and large windows allowing natural light.

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The Ambassador Of Scarsdale

9 Saxon Woods Road, White Plains, NY 10605

For more information about senior living options: (844) 490-3973

4.3 from 32 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
0
1 stars
5

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    Overall Review of The Ambassador Of Scarsdale

    Pros

    • pro The Ambassador of Scarsdale offers excellent accommodations, delicious and varied meals, and a wide range of outstanding activities.
    • pro The staff is knowledgeable, caring, and respectful of each resident's dignity.
    • pro The facility is immaculate, well-maintained, and feels like a five-star hotel.
    • pro The wellness and nursing teams are attentive and adaptable to changing care needs.
    • pro Leadership, including Jean Dunphy, is responsive, experienced, and accessible to families.
    • pro Families report peace of mind and high satisfaction with the care provided.
    • pro The Ambassador provides customizable care plans that adjust to evolving needs and budgets.
    • pro The on-site technical and maintenance staff provide prompt support, reducing family burden.
    • pro The activity program is diverse and engaging, with live music, movies, lectures, and more.
    • pro The building offers amenities like an on-site beauty parlor and cinema, enhancing resident experience.

    Cons

    • pro A reviewer noted that The Ambassador, like most care facilities, could do a better job at utilizing technology to centralize billing, care plans, and administrative needs in a digital hub, though staff responsiveness mitigates the gap.
    • pro A reviewer stated that the quality of care does not come cheap, implying that the cost of services is high.
    • pro A reviewer acknowledged occasional social kerfluffles or minor misunderstandings among staff, indicating some small-scale issues.
    • pro A reviewer suggested there is room for improvement in technology to centralize billing and administrative processes, despite overall positive feedback.

    Review

    The Ambassador of Scarsdale consistently emerges in devoted, heartfelt terms as a place where the quality of life for residents is lifted and sustained by outstanding care, thoughtful programming, and a culture of dignity. Families describe experiences where a loved one's well-being and longevity seemed to improve during residence, thanks to accommodations that feel both elegant and practical, meals that are delicious and varied, and a calendar of activities that keeps people engaged. Yet the common thread running through every testimonial is the extraordinary staff, led by Jean Dunphy, whose leadership and day-to-day presence are felt by residents and visiting family alike. The sense that care is genuine, personal, and respectful of each resident's dignity comes through in almost every sentence.

    A chorus of names underscores the personal connection families feel with The Ambassador's team. The staff is praised for being knowledgeable, caring, kind, and respectful, with a particular emphasis on how they greet residents and visiting relatives by name and reciprocate with warmth. A well-loved roster of team members - Jean Dunphy and her senior colleagues, along with individuals such as Joshy, Tara, Karen, Kristin, Nana, Belinda, Evan, Yaw, Henry, Mark, and Jeff - appears repeatedly in reminiscences of excellent, attentive service. Families note that the staff's familiarity with residents' histories, preferences, and evolving needs creates an atmosphere where guests feel recognized and valued, not just cared for.

    The Ambassador's physical presence reinforces these impressions: it is described as immaculate, well-maintained, and serene, with a campus that feels both sophisticated and welcoming. Several reviews highlight the "hotel-like" ambiance - elegant, luxurious, and bright - paired with a robust sense of safety and comfort. Specific examples include wellness staff who are especially attentive, such as Jennifer and Claire, a concierge service that makes newcomers feel at home, and in-house capabilities like a beauty parlor for manicures and hair styling. One reviewer even notes that the building itself is new and well-suited to the needs of an aging population, with on-site technical staff to handle TV and computer issues, sparing families from having to troubleshoot every time.

    Activity and social life form a central pillar of satisfaction, with families praising the breadth and quality of offerings. The Ambassador delivers constant activity throughout the day, from live music, movies, games, and lectures to religious services. The on-site calendar is described as both engaging and informative, helped by a dedicated activities leader - Linda Peters - who makes sure residents and families stay aware of daily events. Reviewers celebrate the opportunities for engagement that go beyond passive observation, including options like Tai Chi, yogalates, current-events discussions, and themed programs that spark meaningful conversation. The sense of community is reinforced by the built-in social spaces - gardens, a Bistro, and a cinema - where residents can linger, socialize, and remain connected with visitors.

    Care planning and medical oversight receive particular emphasis in patient-centered reflections. The Ambassador is noted for its "enhanced assisted living license," which many families see as enabling a higher level of care than typical in the region. As loved ones' conditions change - especially in the context of Alzheimer's or dementia - the staff collaborates closely with families to customize care plans within budgets, adjusting the approach as needed. Reviews describe patient and understanding staff - nurses, aides, and health leads - working as a cohesive team to implement evolving needs, while being accessible and responsive to families' questions. Several accounts also highlight the facility's ability to maintain strong medical oversight on site, including the presence of dedicated leaders who coordinate care and operations with competence and empathy.

    Leadership and organizational culture contribute a consistent thread of confidence and gratitude. The Ambassador's President/Executive Director, Jean Dunphy, is repeatedly credited with building a team that is long-tenured, experienced, and deeply committed to high standards of care. Informal feedback from external partners - such as a local professional who helps families find assisted living - underscores the staff's expertise, the depth of the leadership team, and the enduring impression that The Ambassador is a cut above many others in terms of ambience, dining, and entertainment, all underpinned by a strong, family-centered approach. Several testimonials emphasize that the community's size is a tactical advantage: not so large as to feel bureaucratic, yet large enough to offer comprehensive services and a rich social ecosystem.

    Where there is honest critique, it centers on cost and opportunities for modernization. Several reviewers acknowledge that the Westchester landscape makes assisted living an expensive proposition, and they stress that price should be weighed against the high level of care and the depth of programming offered. There is also a recognition that technology could be better integrated to centralize billing, care plans, and administrative tasks into a digital hub. Still, families consistently forgive these gaps in light of the responsive, personal care and the tangible peace of mind that comes with knowing their loved ones are in capable hands, surrounded by a thoughtful community that treats residents with dignity and affection.

    In sum, The Ambassador of Scarsdale earns high praise across multiple dimensions: exceptional leadership and a devoted, respectful staff; a warm, hotel-like atmosphere that is meticulously maintained; engaging and varied activities that invite participation; strong medical oversight and adaptable care plans; and a culture that makes families feel connected and welcomed. For those navigating decisions about assisted living in Westchester, the collective voice of these reviews points to The Ambassador as a standout option - worthy of serious consideration and, for many families, a source of lasting gratitude and relief.

    Features

    Housing

    • 138 resident community capacity 138 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Westchester Cty (6 miles away) Westchester Cty (6 miles away)
    • LaGuardia (16 miles away) LaGuardia (16 miles away)
    • John F Kennedy International (24 miles away) John F Kennedy International (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ambassador of Scarsdale in White Plains, NY is an assisted living community that provides exceptional care and a wide range of amenities for seniors. Our dedicated staff is trained to provide memory care and respite care services to ensure the comfort and well-being of our residents.

    Our community features numerous amenities designed to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, a computer center, fitness room, gaming room, fully furnished apartments, a garden, and housekeeping services. Residents can enjoy delicious meals in our elegant dining room with restaurant-style dining options. For relaxation, there is a small library and outdoor space where residents can unwind.

    We understand the importance of maintaining an active lifestyle, which is why we offer a wellness center and scheduled daily activities to keep our residents engaged. Additionally, there are concierge services available for any assistance needed. Planned day trips and resident-run activities provide opportunities for socialization and exploration.

    The Ambassador of Scarsdale is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures easy access to essential services and entertainment for our residents.

    Our care services are comprehensive and personalized to meet individual needs. We have a 24-hour call system in place for immediate assistance as well as 24-hour supervision for added peace of mind. Our staff provides assistance with activities of daily living such as bathing, dressing, transfers while also managing medication needs. Specialized memory care programming is available for those with cognitive impairments.

    At The Ambassador of Scarsdale in White Plains, NY , we prioritize the well-being and happiness of our residents. With exceptional care services and an array of amenities within reach along with convenient nearby resources, our community offers a comfortable environment where seniors can thrive and enjoy their golden years.

    Nearby Places of Interest

    Restaurants

    • Roosters Market (1.8 miles)
    • Serafina (3.2 miles)
    • City Limits Diner (3.7 miles)
    • Pepsico (4.3 miles)
    • Bartaco (4.7 miles)
    • Kneaded Bread (4.8 miles)
    • Captain Lawrence Brewing Company (6.6 miles)

    Physicians

    • HSS Westchester (1.9 miles)
    • Digestive Disease & Nutrition Center of Westchester (2.6 miles)
    • Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (2.8 miles)
    • Dickstein Cancer Treatment Center (2.9 miles)
    • WestMed (3 miles)
    • Westmed Medical Group (3.1 miles)
    • ONS - Orthopaedic & Neurosurgery Specialists (5.7 miles)

    Hospitals

    • Burke Rehabilitation Hospital (2 miles)
    • St Vincent's Hospital-Westchester (2.1 miles)
    • White Plains Hospital (2.8 miles)
    • Northeast Medical Group Family Medicine - Rye Brook (3.6 miles)
    • Montefiore New Rochelle Hospital (5.6 miles)
    • Greenwich Hospital (6.9 miles)
    • Bendheim Cancer Center (7 miles)

    Cafes

    • State Of The Art Coffee (2.2 miles)
    • Nespresso Boutique at Bloomingdale's, Westchester (2.5 miles)
    • Starbucks (3.1 miles)
    • Starbucks (3.2 miles)
    • Starbucks (3.3 miles)
    • Starbucks (3.3 miles)
    • Starbucks (4.1 miles)

    Pharmacies

    • CVS Pharmacy (2.3 miles)
    • Saxon Pharmacy (2.5 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (3 miles)
    • Rite Aid (3 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.4 miles)

    Transportation

    • Metro North - Harrison Train Station (2.5 miles)
    • Metro North - Hartsdale Train Station (2.9 miles)
    • Metro North - Rye Train Station (3.5 miles)
    • Metro North - Larchmont Train Station (3.8 miles)
    • Port Chester Train Station (4.4 miles)
    • Signature Flight Support (5.5 miles)
    • Million Air White Plains (5.5 miles)

    Parks

    • Tibbets Park (3.3 miles)
    • Memorial Park (3.6 miles)
    • Hart's Brook Park & Preserve (3.7 miles)
    • Rye Town Park (3.9 miles)
    • The Arbors (4.7 miles)
    • Manor Park (4.8 miles)
    • Uniontown Playground (6.5 miles)

    Theaters

    • Alamo Drafthouse Yonkers (4 miles)
    • AMC Port Chester 14 (4.5 miles)

    Frequently Asked Questions

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