Springfield Garden Apartment in Syracuse, NY

Pros

• Mrs. Debby was kind and pleasant.
• The apartments were described as good and well managed.
• The place was described as very quiet and safe.
• One reviewer enjoyed their time there, noting it was very clean and quiet, with excellent management.
• The old staff were praised for bringing in good tenants.

Cons

• The apartments are not livable due to mold and chronic neglect.
• Management is unresponsive to maintenance issues, including mold cleanup and pest control.
• Residents report no hot water and frequent eviction notices for minor rent delays, along with phantom late fees.
• On-site laundry is unavailable or nonfunctional; the card system fails and machines are out of order.
• Black mold is present in multiple units, causing health concerns for tenants.
• The complex is dirty and unsanitary, with cockroaches and filthy laundry areas.
• There are safety concerns and harassment by neighbors, with reports of drug use and security issues.
• New management allegedly does not vet tenants properly, leading to drug users and convicted individuals moving in.
• Garbage piles up around the property, and common areas are neglected.

Review

Springfield Garden Apartment in Syracuse is best suited for renters who prioritize the lowest possible rent and are prepared to tolerate persistent maintenance gaps, health risks, and safety concerns. This community seems to attract tenants who accept old, deteriorated interiors, limited on-site services, and an environment where basic comforts, like reliable heat, hot water, and clean amenities, are not guaranteed. For families with children, seniors, or anyone with health sensitivities, this setup generally falls short of meeting essential living standards and long-term well-being.

Those considering alternatives should look for communities with stronger, pro-active management, dependable heating and hot water, and obvious pest and mold controls. For households that require reliable emergency response, predictable maintenance hours, secure common areas, and clean, functioning laundry facilities, other Syracuse options, especially newer or better-reviewed buildings, are likely to deliver a safer, more stable living experience. Subsidized or affordable options may exist elsewhere, but Springfield Garden’s current pattern of service inconsistency makes a switch worth serious consideration.

On the upside, a small portion of residents describe the location as quiet and safe, and a few accounts credit the previous management with a steadier standard of care. There are mentions that the new administration is making some maintenance efforts, suggesting there may be a path toward improvement for those willing to endure ongoing disruptions. A handful of tenants have historically valued the affordability and the general neighborhood accessibility, which can be meaningful for budget-conscious renters who can tolerate significant service deficiencies and risk factors.

The dominant set of cons, however, overwhelms any potential upside. Mold and dampness emerge as the most serious red flags, with repeated claims of toxic mold affecting occupants, health concerns for infants and adults, and calls for urgent remediation. Complaints about hot water outages, overflowing plumbing, and persistent odors compound the danger, making everyday living unpredictably uncomfortable or unsafe. Maintenance response is frequently described as slow or non-existent, with on-site staff unreachable by phone, and several reports of ongoing infestations and sanitation issues in laundry and common areas. Security and behavior concerns, ranging from harassment to drug activity and even prostitution, further erode the sense of a safe, stable home.

From a decision standpoint, these realities demand a rigorous cost-benefit calculation. If affordability is the primary objective and the risk tolerance is high, one might weather the trade-offs with a careful plan: verify current remediation steps in writing, tour after hours to assess noise and safety, and insist on a firm service level agreement for heating, hot water, mold remediation, pest control, and laundry access. Prospective residents should demand transparent communication plans, clear emergency contacts, and a timeline for fixes. In short, the burden of proof rests on management to demonstrate sustained, pre-emptive maintenance and measurable improvements before committing.

Overall, Springfield Garden Apartment is not a fit for households that cannot accept chronic maintenance failures, health hazards, and unresolved safety concerns. The strongest argument for avoiding it is the health and safety risk tied to mold, coupled with inconsistent hot water and unreliable maintenance. It may still appeal to renters whose primary constraint is price and who have the resources and resilience to navigate ongoing problems, but for most families and individuals prioritizing a predictable, healthy living environment, greener pastures exist in the Syracuse market. Alternatives offering stable heat, clean conditions, reliable services, and stronger resident protections are worth pursuing aggressively.

Restaurants

• Red Lobster (0.3 miles)
• Tully's Good Times (0.3 miles)
• Thai Flavor (0.4 miles)
• Red Chili (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Olive Garden (0.5 miles)
• Taco Bell (0.6 miles)

Cafes

• Tous Les Jours (0.6 miles)
• DiBella's Subs (0.8 miles)
• Starbucks (1.1 miles)
• Cafe Kubal (1.4 miles)
• Cafe Kubal (3.3 miles)
• Original Grain (3.4 miles)

Physicians

• Frameology Optical (0.8 miles)
• Syracuse Pediatrics (0.8 miles)
• Syracuse Orthopedic Specialists (1.2 miles)
• Empire Dermatology (1.2 miles)
• Madden Pat-Rsm Medical Association (1.2 miles)
• Syracuse Plastic Surgery (1.2 miles)
• Miracle-Ear Hearing Aid Center (1.4 miles)

Pharmacies

• Bristol-Myers Squibb (0.8 miles)
• Wegmans (1.2 miles)
• Walgreens (1.9 miles)
• Kinney Drugs (2 miles)
• Wegmans (2.1 miles)
• Wegmans Wokery (2.1 miles)
• Walgreens (2.2 miles)

Places of Worship

• May Memorial Unitarian Universalist Society (0.8 miles)
• Holy Cross Church (1.3 miles)
• Islamic Society of Central New York Mosque (2.6 miles)

Transportation

• U-Haul Moving & Storage (1.8 miles)
• Centro Transit Hub (3.3 miles)

Hospitals

• Crouse Promptcare (2.7 miles)
• Bio Essex & Humanities (2.7 miles)
• Crouse Hospital: Human Resources (2.8 miles)
• Suny Upstate Medical University University Hospital (2.8 miles)
• Syracuse VA Medical Center (2.8 miles)
• University Hematology/Oncology (2.8 miles)
• St Joseph's Hospital Health Center (3.2 miles)

Parks

• Clinton Square (3.4 miles)