Right At Home Eastern Long Island in Miller Place, NY

Pros

• They had a wonderful experience with Rite At Home.
• Laura was wonderful to work with.
• Laura assigned an amazing aide named Gail.
• Gail was kind and helpful.
• Gail cared for the father like a family member.
• Gail cooked and cleaned and provided comprehensive support.
• Gail was an angel in their time of need.
• The team was easy to work with and flexible on scheduling and care.
• Laura was kind and responsive, and Christine the aide was amazing - professional, organized, and caring.
• Calling Right at Home for schedule changes was pain-free; staff were responsive and helpful.
• The aides were nice and kind to the mom in her mid-90s.
• The team led by Laura, Heidi, and Dayna demonstrated unmatched commitment, care, and efficiency.

Cons

• A reviewer warned never to hire the agency, alleging it pretended to be something it was not and was unprofessional.
• It was alleged that after the patient moved onto Medicaid, the owner continued to visit and preyed on the elderly, placing her in a dangerous situation.
• The reviewer claimed the agency did not look out for the elderly woman and took advantage of her.
• The reviewer described the owner's behavior as spiteful and noted that it led the elderly woman into danger.
• The reviewer cautioned others to be careful, stating the agency misrepresented itself.

Review

Right At Home Eastern Long Island serves families who want to keep a loved one safely at home with dependable, compassionate in-home care. The program shines for seniors who need help with daily living tasks - meal prep, light housekeeping, transportation, and steady companionship - after a fall, during recovery, or through chronic conditions such as dementia. The Miller Place team emphasizes local accessibility and quick onboarding, with an office culture that responds to changing care needs and family schedules. For families juggling work and caregiving, this agency offers practical continuity: a predictable roster of aides who can grow familiar with someone's routines and preferences over time.

That practicality is a strength, but it also suggests alternatives for certain families. Those who require rigorous clinical oversight, strict staffing standards across shifts, or a more formalized corporate governance may prefer larger, nationally regulated providers. A serious caution from one reviewer about ownership conduct underscores the need for thorough vetting: ask for direct references, review contracts, and confirm that management boundaries stay clearly professional. In short, if the concern is about governance as much as caregiving, consider other options and insist on transparent policies before onboarding.

On balance, the standout benefit is the caregiving quality. Reviewers repeatedly describe aides as genuine, patient, and dependable - caring for physical needs while also attending to emotional comfort. Clients note that caregivers not only cook and clean but also provide meaningful companionship; cases range from helping a dad with dementia manage routines to supporting a mom through end-of-life care with grace. The team's ability to tailor care - adjusting schedules, responding to emergencies, and coordinating with families - creates a foundation of trust that lets relatives focus on what matters most.

Continuity and responsiveness repeatedly surface as practical advantages. Families report consistent or easily replaceable aides, rapid responses to schedule changes, and office teams that stay engaged - contacting families promptly and handling insurance or care-planning questions with competence. The narrative includes live-in arrangements when needed and strong collaboration with hospice or medical teams, all framed by a local, accessible office (notably Laura, Heidi, Jamie, and others) that keeps lines open. For seniors who require ongoing personal care, medication reminders, light housekeeping, or meal prep, the logistical friction is minimized, which reduces family stress.

Nevertheless, a small portion of feedback signals caution. One negative review alleges inappropriate conduct by the owner in a Medicaid transition, a claim that, if true, would represent a serious breach of trust. While the broader set of reviews is uniformly favorable, such an outlier warrants due diligence: verify ownership practices, obtain multiple client references, and request a formal written policy on client protections and complaint resolution. Additionally, a note that some aides could demonstrate a clearer understanding of expectations highlights the value of a thorough onboarding plan and ongoing supervision to ensure consistency across caregivers.

In the end, Right At Home Eastern Long Island stands out for families prioritizing warm, flexible in-home support with caregiver warmth and practical support for daily living and medical-related tasks. It is well-suited for those who want steady caregiver matching, predictable scheduling, and robust office support that can navigate insurance and transitions. To maximize outcomes, request a detailed care plan before start, insist on a trial period with several aides if possible, and confirm live-in versus hourly options. Meet the local leadership - especially the Miller Place team - and ask for recent references. When these steps are taken, the positives - compassion, reliability, and genuine partnership - with home care can be realized with greater confidence.

This part of Miller Place, New York offers a convenient location with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to fill prescriptions and access medical supplies. The area also has a selection of restaurants catering to different tastes, as well as cafes for socializing or relaxing over a cup of coffee. For outdoor recreation, there are parks like Heritage Park and Selden Dog Park in the vicinity. Additionally, there are healthcare providers such as physicians and hospitals in close proximity for medical needs. Transportation options like Suffolk Transportation Coram and the LIRR Yaphank Station provide easy access to surrounding areas. Overall, this part of Miller Place provides a mix of convenience, healthcare services, dining options, and recreational opportunities for seniors looking to settle in the area.

Pharmacies

• Echo Pharmacy (0.1 miles)
• Rite Aid (0.5 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.9 miles)

Restaurants

• Inferno the Restaurant (0.8 miles)
• Chick-Fil-A (3.1 miles)
• McDonald's (3.2 miles)
• The Steam Room (3.7 miles)
• Popei's Clam Bar (5.3 miles)
• Se-Port Delicatessen (5.4 miles)
• McDonald's (5.6 miles)

Parks

• Heritage Park (1 miles)
• Selden Dog Park (5 miles)
• West Meadow Beach (7.6 miles)
• Avalon Park & Preserve (8.1 miles)

Physicians

• Long Island Limousine Association (2 miles)
• Sound Neurology (2.4 miles)
• Port Jefferson Speech & Hearing (2.7 miles)
• OCLI Vision Port Jefferson (2.9 miles)
• Long Island Pediatric Ophthalmology (3 miles)
• Long Island Laparoscopic Surgery (3.2 miles)
• Dr Steve Nenninger, NMD, ND, CDN (3.7 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (5.8 miles)
• Student Activities Center (6.9 miles)
• Brekky (7.7 miles)
• Starbucks (7.8 miles)
• Crazy Beans (8 miles)
• Starbucks (8.5 miles)

Hospitals

• John T Mather Memorial Hospital (3 miles)
• St Charles Hospital (3.3 miles)
• Main Lobby (6.6 miles)

Transportation

• Suffolk Transportation Coram (5.2 miles)
• LIRR - Yaphank Station (9.3 miles)

Theaters

• AMC Stony Brook 17 (8.3 miles)
• Regal Ronkonkoma (9.4 miles)
• Island 16 Cinema de Lux (9.4 miles)